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Storage King Australia - Richmond Reviews 72

TrustScore 5 out of 5

4.8

47 Richmond Tce, 3121 RICHMOND, VIC, AU


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Rated 5 out of 5 stars

We required storage during a particularly difficult time and this was all co-ordinated online and on the phone with Glenn. He was so friendly and helpful, and made the entire process easy.

Company replied

Rated 5 out of 5 stars

Great, generous staff! Beautiful building with a charming history in a quiet suburban area. Easy to sign up, store & visit. It's our first time renting a storage locker while we travel light around ho... See more

Company replied

Rated 5 out of 5 stars

Glenn and the team are very friendly, going out of their way to help and provide advice. The prices are reasonable and there is a wide variety of storage options. Only two things to note - minimum re... See more

Company replied

Rated 5 out of 5 stars

Great 👍 very happy with our new storage unit , Friendly & helpful staff Quin helped set everything up within 30 minutes , 5 stars highly recommend 👍

Company replied


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Moving Supply Store
  4. Packaging Supply Store
  5. Records Storage Facility
  6. Storage Facility

About Storage King Australia - Richmond

Written by the company

Storage King Australia: Stuff It. Live More.

We're not just another storage company; we're the trusted name in secure, reliable storage units right across Australia. With over 200 friendly self storage facilities across Australia and New Zealand, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.

Why Aussies Love Storing with Storage King:

  • Total Peace of Mind: We take security seriously so you don't have to worry. Our facilities have advanced security measures, so your cherished belongings are in safe hands.
  • Flexible and Fair: Life changes, and your storage should too! We have every unit size imaginable, from small lockers to huge warehouse-sized spaces. Plus, our storage spaces are simply month-to-month — no lock-ins, no fuss.
  • We Help You Move: Forget the endless hunting for boxes! We stock all the high-quality moving boxes, packing tape, and bubble wrap you'll need right in-store. Need a hand with transport? Many of our locations offer convenient vehicle hire options, including courtesy van or truck use on move-in.
  • Easy Access, Everywhere: Our locations are clean, well-lit, and designed for easy drive-up access. Pop in when you need to, thanks to our generous access hours.
  • Real People, Real Help: Our local Australian team are experts in storage and genuinely love helping people. Come chat to us! We'll help you figure out the perfect fit and share our best moving tips.

How We Can Help You:

  • Home Storage: Clearing space for a renovation, moving house, or just getting rid of the clutter.
  • Business Storage: Need a clean, dry space for inventory, tools, important files, or equipment? We're the affordable warehousing alternative.
  • Vehicle Storage: Safe, secure long-term parking for your beloved car, boat, or caravan.
  • Boxes & Packing Supplies: Get everything you need to pack safely in one convenient place.

Ready to reclaim your spare room and simplify your life? Stuff It. Live More.

Storage King is here to make your storage experience smooth, secure, and stress-free.

Give us a call on 1800 100 700 or get a free quote online today!

Visit our website: storageking.com.au


Contact info

Get Your FREE, No-Obligation Quote Today

Need Storage? Get your FREE quote now — it's easy and no obligation!

4.8

Excellent

TrustScore 5 out of 5

72 reviews

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Replied to 82% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The Manager at the Richmond facility…

The Manager at the Richmond facility provided service beyond excellent. From initial contact to visits to facility to unload he was informative, thoughtful and provided assistance along the way. A Manager with qualities seen so very little today. He takes a professional approach and was customer centric each and every time. The facility is clean, organised and shows customers are always at front of mind. In a very stressful time the actions of this awesome Manager made the world of difference in our transition to a new city and a new state. Thank you!

October 12, 2022
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Reply from Storage King Australia - Richmond

We love hearing that we kept our promise of being The Kings of Storage, Moving & More! Thank you for your review.

Rated 5 out of 5 stars

Glen runs a very organised and helpful unit.

Glen runs a very organised and helpful storage unit. It was easy to negotiate and all the staff I spoke with were reliable and consistent.

October 28, 2022
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Reply from Storage King Australia - Richmond

We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.

Rated 5 out of 5 stars

Big Dog ❤️ Storage King Richmond

I very recently took up a storage unit at Storage King Richmond to help me manage an expanding business. Glenn and the team helped me find the most suitable space in size, proximity to lift etc and my experience has this far been nothing short of amazing. I love the extra freedom and order this additional space provides me and my business

October 15, 2022
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Reply from Storage King Australia - Richmond

This is great news! We're so happy to know that you had a good experience. Thank you for your review.

Rated 2 out of 5 stars

Only for the fact parents lived over an…

Only for the fact parents lived over an hour away could we store all the white goods. No other space was offered by this company even though we had travelled all the way from Canberra…
Had not received a phone call or a an email to say lift was not working at this time

September 28, 2022
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Reply from Storage King Australia - Richmond

Hi Renae, thank you for bringing this to our attention. We’re sorry you had a less than perfect experience with Storage King. Your feedback will help us do better next time.

Rated 5 out of 5 stars

Very Helpful

Helpful, amazing and cheap

September 6, 2022
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Reply from Storage King Australia - Richmond

Dear Shipra, We really appreciate you taking the time to share your rating with us.

Rated 5 out of 5 stars

Super friendly and helpful team who…

Super friendly and helpful team who were happy to work with me to find the right storage solution and provide support, advice and help during my move.

July 22, 2022
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Reply from Storage King Australia - Richmond

Dear Cathy, We really appreciate you taking the time to share your rating with us.

Rated 1 out of 5 stars

DO NOT USE THIS FACILITY

DO NOT USE THIS FACILITY. I attended my storage unit today in order to empty it, only to find it had been tampered with and all valuables stolen. Reception told me they noticed it was tampered with 2 months ago and I had been left a voicemail. A new lock was put on it and I was not provided with a new key.
No such voicemail record and nothing in writing informing me of this. Due to elapsed time police have informed me I have no chance of recovering any of my valuables.

There is no CCTV available now because of elapsed time and not being informed upon the date of noticing it was tampered.

I don’t even have words to express how upset and disappointed I am by this. Your job is to keep my belongings secure, this has not been done! And who knows who else has been robbed and is waiting to find out?

I hope to be fully compensated for this outstanding negligence on behalf of Storage King and their useless staff. I am sadly not hopeful judging by how terribly this has been managed to date.

November 30, 2021
Unprompted review
Rated 5 out of 5 stars

Mega Helpful!

Glenn and Craig at Storage King Richmond were super helpful and accommodating in assisting with storage for my interstate move. Everything was straightforward, quick, and with excellent customer service.
10/10 would recommend.

September 24, 2021
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Reply from Storage King Australia - Richmond

We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.

Rated 5 out of 5 stars

The Team are exceptional very happy…

The Team are exceptional very happy with the service.

September 6, 2021
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Reply from Storage King Australia - Richmond

This is great news! We're so happy to know that you had a good experience. Thank you for your review.

Rated 5 out of 5 stars

Could not fault them

Could not fault them. Had an urgent need to store a room full of items. Incredibly easy to organize great communication and prices really good.

September 6, 2021
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Reply from Storage King Australia - Richmond

On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.

Rated 5 out of 5 stars

Super friendly and helpful staff.

Super friendly and helpful staff.. Moving is a stressful time and it really helps that these guys go above and beyond to take as much worry and stress out of the process

May 24, 2021
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Reply from Storage King Australia - Richmond

This is great news! We're so happy to know that you had a good experience. Thank you for your review.

Rated 5 out of 5 stars

Great facility!

Friendly, helpful service which made the whole moving experience smooth and straightforward. Our belongings were kept safe and secure at a good price. Would definitely recommend.

April 23, 2021
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Reply from Storage King Australia - Richmond

We love hearing that we kept our promise of being The Kings of Storage, Moving & More! Thank you for your review.

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