We required storage during a particularly difficult time and this was all co-ordinated online and on the phone with Glenn. He was so friendly and helpful, and made the entire process easy.
Company replied

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We required storage during a particularly difficult time and this was all co-ordinated online and on the phone with Glenn. He was so friendly and helpful, and made the entire process easy.
Company replied
Great, generous staff! Beautiful building with a charming history in a quiet suburban area. Easy to sign up, store & visit. It's our first time renting a storage locker while we travel light around ho... See more
Company replied
Glenn and the team are very friendly, going out of their way to help and provide advice. The prices are reasonable and there is a wide variety of storage options. Only two things to note - minimum re... See more
Company replied
Great 👍 very happy with our new storage unit , Friendly & helpful staff Quin helped set everything up within 30 minutes , 5 stars highly recommend 👍
Company replied
Written by the company
We're not just another storage company; we're the trusted name in secure, reliable storage units right across Australia. With over 200 friendly self storage facilities across Australia and New Zealand, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.
Ready to reclaim your spare room and simplify your life? Stuff It. Live More.
Storage King is here to make your storage experience smooth, secure, and stress-free.
Give us a call on 1800 100 700 or get a free quote online today!
Visit our website: storageking.com.au
47 Richmond Tce, 3121, RICHMOND, VIC, Australia
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Replied to 74% of negative reviews
Typically replies within 1 week
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Really friendly team. Had to downsize my storage unit and it was no hassle at all. Would definitely recommend.

Reply from Storage King Australia - Richmond

Reply from Storage King Australia - Richmond
This is a great storage spot; super helpful staff; very clean; very prompt responses to any queries; not a long walk to the storage area I have hired. We used this storage place about 15 years ago and happily came back to it.

Reply from Storage King Australia - Richmond
Brilliant service, quick, everything I need. Professional and trustworthy - highly recommend these guys.

Reply from Storage King Australia - Richmond
I am a returning customer because I was very impressed with my experience the first time I required storage. The service is still very friendly, accomodating and helpful. I highly recommend using Storage King Australia - Richmond location.

Reply from Storage King Australia - Richmond
The two people I have dealt with during time at the facility have been very helpful and polite. Thank you!

Reply from Storage King Australia - Richmond
Very friendly helpful customer service in person and via phone/email. Thanks

Reply from Storage King Australia - Richmond
Great customer service! Main receptionist helped us with everything, he made sure we knew everything from the beginning and was very professional and helpful every time we came there.
Would use storage king again for sure :)

Reply from Storage King Australia - Richmond

Reply from Storage King Australia - Richmond
The best customer service I ever had. Thank you guys so much 😊

Reply from Storage King Australia - Richmond
Friendly and professional service, fantastic.

Reply from Storage King Australia - Richmond

Reply from Storage King Australia - Richmond
Rebecca was extremely helpful and helped me understand how everything worked. I’m very grateful!

Reply from Storage King Australia - Richmond
The manager was really helpful and very friendly! He was so polite and provided me with all information I needed, I really appreciate the customer service. One star off because the table was a bit scratched.

Reply from Storage King Australia - Richmond
My interstate move was made so much easier thanks to the professional help provided by Glen and Rebecca.
The staff were incredible friendly and helpful. It's a really well managed and run office.
The manager (I can remember his name) was so very kind and accommodating. He also speaks to his staff with the utmost respect and courtesy. Was nice to see.
Regards,
Julian

Reply from Storage King Australia - Richmond

Reply from Storage King Australia - Richmond
They were helpful with arranging the unit, I had it for 6 months and I've just accessed it a couple of times with no problem. It closes at 5:30pm and on Sundays. Now they have put up the rent by 23% right between Christmas and New Year with only 28 days notice. This is opportunistic and not customer-focussed. I will be looking for a more competitively priced unit with 7 day 24 hour access.

Reply from Storage King Australia - Richmond
Excellent customer service- above and beyond! Perfect storage for what you need.

Reply from Storage King Australia - Richmond
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