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Storage King Australia - Southport Reviews 

99
TrustScore 5 out of 5

4.8

16 Pinter Dr, 4215 SOUTHPORT, QLD, AU


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Rated 5 out of 5 stars

Fiona, Leah and Allison have been really helpful and patient. Our possessions from abroad were held up and they reassured us that they would find a shed for us, which they did. The facility is very c... See more

Company replied

Rated 5 out of 5 stars

Allison has been helpful and always friendly when we have contacted her with our questions. She's assisted both with which boxes to use for packing as well as the size storage unit is best for us. The... See more

Rated 5 out of 5 stars

The service was great. Right from the initial phone call, through to dealing with Fiona in reception when inspecting the storage and making final arrangements, to storing and then moving out. The s... See more

Rated 5 out of 5 stars

I was in need of storage urgently and thought I’d email storage king whom I’d been with before. I received a response very quickly and thanks to Alison I was able to rent a space by that afternoon.... See more


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Moving Supply Store
  4. Packaging Supply Store
  5. Records Storage Facility
  6. Storage Facility

About Storage King Australia - Southport

Written by the company

Storage King Australia: Stuff It. Live More.

We're not just another storage company; we're the trusted name in secure, reliable storage units right across Australia. With over 200 friendly locations, in cities such as Sydney, Melbourne, Brisbane, Perth, Adelaide, and Canberra, we have self storage facilities across Australia and New Zealand, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.

Why Aussies Love Storing with Storage King:

  • Total Peace of Mind: We take security seriously so you don't have to worry. Our facilities have advanced security measures, so your cherished belongings are in safe hands.
  • Flexible and Fair: Life changes, and your storage should too! We have every unit size imaginable, from small lockers to huge warehouse-sized spaces. Plus, our storage spaces are simply month-to-month — no lock-ins, no fuss.
  • We Help You Move: Forget the endless hunting for boxes! We stock all the high-quality moving boxes, packing tape, and bubble wrap you'll need right in-store. Need a hand with transport? Many of our locations offer convenient vehicle hire options, including courtesy van or truck use on move-in.
  • Easy Access, Everywhere: Our locations are clean, well-lit, and designed for easy drive-up access. Pop in when you need to, thanks to our generous access hours.
  • Real People, Real Help: Our local Australian team are experts in storage and genuinely love helping people. Come chat to us! We'll help you figure out the perfect fit and share our best moving tips.

How We Can Help You:

  • Home Storage: Clearing space for a renovation, moving house, or just getting rid of the clutter.
  • Business Storage: Need a clean, dry space for inventory, tools, important files, or equipment? We're the affordable warehousing alternative.
  • Vehicle Storage: Safe, secure long-term parking for your beloved car, boat, or caravan.
  • Boxes & Packing Supplies: Get everything you need to pack safely in one convenient place.

Ready to reclaim your spare room and simplify your life? Stuff It. Live More.

Storage King is here to make your storage experience smooth, secure, and stress-free.

Give us a call on 1800 100 700 or get a free quote online today!


Contact info

Get Your FREE, No-Obligation Quote Today

Need Storage? Get your FREE quote now — it's easy and no obligation!

4.8

Excellent

TrustScore 5 out of 5

99 reviews

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Replied to 72% of negative reviews

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4.8

All reviews

(99)

1,332 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible customer service!!!!

Terrible customer service!!!!

The day we were supposed to move in there was a power outage, which meant we couldn't access our unit and our removalist bill ended up being way more expensive than anticipated as he had to unload everything he had loaded and return the next day to try again (and guess what, the power was out again and he had to use the stair to access our unit).

I tried calling them multiple times to see what they could to to help us and the customer service was just appalling. They were extremely unhelpful and arrogant on the phone. The customer is definitively not valued at Storage King.

I am just waiting on the fixed term of my contract to end so I can take my stuff out of there.

Completely DO NOT recommend their services. TERRIBLE experience.

June 19, 2023
Storage King Australia - Southport logo

Reply from Storage King Australia - Southport

Hi Milena, please accept our sincerest apologies for the experience you had. This is definitely not a usual occurrence at our business. We will pass on your feedback to the rest of the team, as we're always striving to ensure your Storage King maintain our high levels of customer service. Thank you.

Rated 5 out of 5 stars

Staff and facilities Storage King in…

Staff and facilities Storage King in Southport 10/10, so friendly, professional and always so helpful and attentive.

June 15, 2023
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Reply from Storage King Australia - Southport

This is great news! We're so happy to know that you had a good experience. Thank you for your review.

Rated 5 out of 5 stars

Very helpful staff and the facilities…

Very helpful staff and the facilities is very tidy and well signed for safety. I use this storage King Southport a lot and access is easy plus all the equipment you need is on standby for your use. Very happy 👍🏼

April 29, 2023
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Reply from Storage King Australia - Southport

Hello Virgil, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

Storage King girls could not have been…

Storage King girls could not have been more helpful, they were wonderful. I would not hesitate to recommend them.
Regards Dianne.

April 25, 2023
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Reply from Storage King Australia - Southport

On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.

Rated 5 out of 5 stars

The staff were really friendly &…

The staff were really friendly & helpful - it was also easy to access.

April 15, 2023
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Reply from Storage King Australia - Southport

Thanks for the great review, Roslyn. It is a pleasure to be of service.

Rated 5 out of 5 stars

Easy access

Easy access, great staff and nice and close too everything.

March 29, 2023
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Reply from Storage King Australia - Southport

Thanks for the great review, Renee. It is a pleasure to be of service.

Rated 5 out of 5 stars

The lady in charge of the storage king…

The lady in charge of the storage king in Southport - Minnie Street was amazing. Great customer service and professional.

April 1, 2023
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Reply from Storage King Australia - Southport

Hello Puaolani, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Very clean facilities and easy secure access

March 19, 2023
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Reply from Storage King Australia - Southport

On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.

Rated 5 out of 5 stars

Great staff service and accessibility…

Great staff service and accessibility to storage. Your staff made this so easy and are so helpful everytime.

March 28, 2023
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Reply from Storage King Australia - Southport

This is great news! We're so happy to know that you had a good experience. Thank you for your review.

Rated 5 out of 5 stars

The staff are so helpful and friendly…

The staff are so helpful and friendly to me at the stressful time of moving.
The facility is clean, well lit and accessible.
Thank you

March 16, 2023
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Reply from Storage King Australia - Southport

This is great news! We're so happy to know that you had a good experience. Thank you for your review.

Rated 4 out of 5 stars

Move P Brice

Needed more Info. Came on a sunday never having been to a storage place before had no idea what to do until another customer came and explained. Everything was closed and didn't realise we had to open a "garage" door to get in. Also numbers could be better displayed as we spent a lot of time going the wrong way. Was problems were solved we were ok

March 4, 2023
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Reply from Storage King Australia - Southport

Hello Patricia, We greatly appreciate you taking the time to share your feedback with us, We'll be taking your experience into consideration as we work to improve our business and service.

Rated 2 out of 5 stars

When I arrived to the site (under my…

When I arrived to the site (under my emergency moving logistics)..The office was shut. Understandable. Yet the transfer lift at my unit end was
un-operational. The after hours number rang out with no one manning the phones or a suggestive solution of getting my storage to the 2nd level...luckily another renter vacating the premises shared using the far away lift at the opposite direction of us , that you can walk alllllll.. the way to this end, under which we stood. So as to say.. this was a stressful entry to initially using your company.

February 4, 2023
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Reply from Storage King Australia - Southport

Hi Marcus, thank you for posting a review and we’re sorry to hear that your experience did not meet your expectations. Your feedback helps us identify areas where we can improve, ensuring we always maintain our high levels of customer service.

Rated 5 out of 5 stars

Great services

January 17, 2023
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Reply from Storage King Australia - Southport

Hi Nathan, Thank you for the great review!

Rated 5 out of 5 stars

Friendly & helpful staff

Friendly & helpful staff; good range of storage solutions; very clean & easily accessible facilities; trolleys available; well ventilated property; secure access

December 18, 2022
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Reply from Storage King Australia - Southport

We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.

Rated 5 out of 5 stars

5Star

From the start, my experience has been amazing.
A+

December 31, 2022
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Reply from Storage King Australia - Southport

We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.

Rated 5 out of 5 stars

Service received

Fiona, Leah and Allison have been really helpful and patient. Our possessions from abroad were held up and they reassured us that they would find a shed for us, which they did. The facility is very clean and easy to access.
We are extremely happy with the service we are receiving.

December 9, 2022
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Reply from Storage King Australia - Southport

We love hearing that we kept our promise of being The Kings of Storage, Moving & More! Thank you for your review.

Rated 5 out of 5 stars

Very helpful professional staff that…

Very helpful professional staff that assisted greatly with my storage needs can highly recommend the Southport facility

November 30, 2022
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Reply from Storage King Australia - Southport

Dear Glenn, We really appreciate you taking the time to share your rating with us.

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