Jess was fantastic from the opening conversation. Her empathetic manner helped us find an urgent storage location, just after the cyclone. We found ourselves stranded with a full truck load & nowhere... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Jess was fantastic from the opening conversation. Her empathetic manner helped us find an urgent storage location, just after the cyclone. We found ourselves stranded with a full truck load & nowhere... See more
Company replied
The helpfulness and kind attitude of the staff made the exprience great. They went above and beyond in helping me find the right sized storage shed for what I needed while I relocted from a different... See more
Company replied
Easy straight forward information from reception didn't make the whole ordeal confusing Or brain exhausting . Always clean and tidY around the premises . Reception down to earth and helpful. Prices a... See more
Company replied
Jess is absolutely amazing Jess goes above and beyond , very helpful and very kindhearted as well as the team, Hands down By far the best storage Ive ever used 🤗 I highly recommend Springwood , the... See more
Company replied
Written by the company
We're not just another storage company; we're the trusted name in secure, reliable storage units right across Australia. With over 200 friendly self storage facilities across Australia and New Zealand, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.
Ready to reclaim your spare room and simplify your life? Stuff It. Live More.
Storage King is here to make your storage experience smooth, secure, and stress-free.
Give us a call on 1800 100 700 or get a free quote online today!
Visit our website: storageking.com.au
3424 Pacific Hwy, 4127, SPRINGWOOD, QLD, Australia
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 73% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Storage King Australia - Springwood
No any information received have to keep something before flying check how can i be able to access the storgae house no any email.According to google time it says 8pm closing i went on 7;40pm get chance to get inside but the inside gate was close and no any help line was connected .I was connected to emergency service but no any issued was solved.

Reply from Storage King Australia - Springwood
The manager at Storage King Springwood was accommodating and friendly. She explained everything to me and made my experience pleasant. She also helped with organising a truck to get my furniture in storage.

Reply from Storage King Australia - Springwood
Very very Happy helpful people's have an Awesome Blessed day😊 😊 😊 😊 🙏

Reply from Storage King Australia - Springwood
Amber is the boom she is so helpful made our move in to storage so easy .while we are in between homes

Reply from Storage King Australia - Springwood
Jess in the front office was very helpful.
Helped me with everything I needed to do or know.

Reply from Storage King Australia - Springwood

Reply from Storage King Australia - Springwood
The friendly staff could not do enough to help me with the storage unit and supplies I needed- always at the end of the phone if I needed anything- clean units and easy access

Reply from Storage King Australia - Springwood
Easy straight forward information from reception didn't make the whole ordeal confusing Or brain exhausting . Always clean and tidY around the premises . Reception down to earth and helpful. Prices a bit on. The high side but most storage facilities are same price range anyway . Security seems good so trust that belongings mostly safe .

Reply from Storage King Australia - Springwood
Very helpful very forthcoming with information very clean facility very accessible.
And Jessica is very friendly patient person willing to help where ever she could.
And pricing is not too bad compared to others

Reply from Storage King Australia - Springwood
Jessica at the Springwood location was so extremely professional, she gave us all the information we needed to assist us with choosing the best storage package for our budget and storage space we were after.
Seems like the kind of employee that would go above and beyond not only for her customers but for employer also.

Reply from Storage King Australia - Springwood

Reply from Storage King Australia - Springwood
The best customer service we have experienced and nice and tidy place. We can not recommend enough

Reply from Storage King Australia - Springwood
The ladies in the office, their service is outstanding they are extremely helpful.

Reply from Storage King Australia - Springwood
The staff were incredibly helpful and friendly. Jess went above and beyond to help me get exactly what I needed.

Reply from Storage King Australia - Springwood
The customer service girl was efficient - perhaps a bit blunt - but knew her job well.
Would be very helpful if the second lift was accessable all of the open hours.
The free truck was broken down and not accessable.
Affordable pricing - especially for top floor (which sadly needs the lift to access)

Reply from Storage King Australia - Springwood
It's not the first time we used King Storage. We are amazed by the professionalism and efficiency of the team especially the manager Jess. Everyone is friendly and helpful. The proceedure is very customer oriented which means great convenience has been provided. It is a worry free one stop shop. The team especially Jess explained everything clearly beforehand to avoid furure issues. Highly recommend Storage King Springwood. Thank you for everything!

Reply from Storage King Australia - Springwood
Very knowledgeable staff clean facilities and a storage size for all types

Reply from Storage King Australia - Springwood
Everything came out the way I want it. Manager Jess explained it properly that I understood it very well. Her suggestion was all good to me.

Reply from Storage King Australia - Springwood
I had the best experience at storage king. I was stressed, and Jess and Jill met me where I was at, and made a stressful situation a really easy and amazing one. I am very grateful for how quickly they responded to emails, calls and messages. And even went above and beyond, by checking a few units to pick the one that was shaped the best for my needs.

Reply from Storage King Australia - Springwood
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.