Jess was fantastic from the opening conversation. Her empathetic manner helped us find an urgent storage location, just after the cyclone. We found ourselves stranded with a full truck load & nowhere... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Jess was fantastic from the opening conversation. Her empathetic manner helped us find an urgent storage location, just after the cyclone. We found ourselves stranded with a full truck load & nowhere... See more
Company replied
The helpfulness and kind attitude of the staff made the exprience great. They went above and beyond in helping me find the right sized storage shed for what I needed while I relocted from a different... See more
Company replied
Easy straight forward information from reception didn't make the whole ordeal confusing Or brain exhausting . Always clean and tidY around the premises . Reception down to earth and helpful. Prices a... See more
Company replied
Jess is absolutely amazing Jess goes above and beyond , very helpful and very kindhearted as well as the team, Hands down By far the best storage Ive ever used 🤗 I highly recommend Springwood , the... See more
Company replied
Written by the company
We're not just another storage company; we're the trusted name in secure, reliable storage units right across Australia. With over 200 friendly self storage facilities across Australia and New Zealand, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.
Ready to reclaim your spare room and simplify your life? Stuff It. Live More.
Storage King is here to make your storage experience smooth, secure, and stress-free.
Give us a call on 1800 100 700 or get a free quote online today!
Visit our website: storageking.com.au
3424 Pacific Hwy, 4127, SPRINGWOOD, QLD, Australia
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service and helpful staff, you will get charged a cleaning fee when you leave however my unit when moved in was very dirty and had to sweep out so just a bit of a scam I feel.

Reply from Storage King Australia - Springwood
I will highly recommend Storage King.This is my first time I had to use storage.it has been a positive experience.Good facility wih easy access.Staffs are very friendly and helpful.

Reply from Storage King Australia - Springwood
Everything went so very smoothly, couldnt ask for better staff and service.
Thank you
Sharon Jeffries

Reply from Storage King Australia - Springwood

Reply from Storage King Australia - Springwood
I was in a tough spot between rental properties and Sue was not only empathetic and understanding, but she went above and beyond to ensure my move into the unit was as smooth and painless as possible.

Reply from Storage King Australia - Springwood
The staff was helpful to get me into a storage area, and even helped me out with an issue that was above their duty. I borrowed the free truck to get me out of the facility once I was ready to move my belongings, but had a series of unforeseen events happen which found me returning the truck 35-40 minutes late. I am more than happy to pay the company policy penalty for that. But the employee took it upon herself to make up a financial penalty that she saw fit not the amount Storage King's policy is, keeping more of my cash deposit (which seemed a little strange also seeing I received no receipt for the cash deposit). Thank you but never again.
Staff at Storage King are warm, friendly and very helpful. Many Thanks Sue & Leanne.

Reply from Storage King Australia - Springwood
Highly Recommended ⭐️⭐️⭐️⭐️⭐️
Store Manager Nick Smeulders, & Susan Nielsen are both lovely, informative and go out of their way to provide prompt support and assistance for your storage needs.
They both helped to make the whole process much less stressful & more easy and streamlined than I was expecting.
We’re very grateful & happy with the facility, price and excellent customer service & we are sure you will be as well.

Reply from Storage King Australia - Springwood
We had nothing but the very best service from Storage King . We would recommend them as an excellent and professional business. We were given paperwork explaining everything we needed to know . We would use this service again and recommend it to others.

Reply from Storage King Australia - Springwood
Great customer service. Staff were friendly and informative. Premises was clean and user friendly.

Reply from Storage King Australia - Springwood
Amazing staff, help us out when no one else could. Couldnt have done it without out them.

Reply from Storage King Australia - Springwood
Excellent service provided at Storage king Springwood QLD. Super helpful explaining everything we needed to know. Facilities are cleaned and well managed. Good amount of trolleys available whenever required.

Reply from Storage King Australia - Springwood

Reply from Storage King Australia - Springwood
Storage King gave away my paid for Large Unit. Security was lax & anybody can wander around. After hours

Reply from Storage King Australia - Springwood
Very friendly staff who helped work out what sort of space I would need. I thought I would need a larger space, but instead they assured me I would not.
They were correct and saved me unnecessary extra expense each month.
Thank you!

Reply from Storage King Australia - Springwood
Awesome customer service. It does suck though that the site is only accessible from 6am to 8pm.

Reply from Storage King Australia - Springwood
I am very satisfied with the service as provided.

Reply from Storage King Australia - Springwood
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.