Jess was fantastic from the opening conversation. Her empathetic manner helped us find an urgent storage location, just after the cyclone. We found ourselves stranded with a full truck load & nowhere... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The helpfulness and kind attitude of the staff made the exprience great. They went above and beyond in helping me find the right sized storage shed for what I needed while I relocted from a different... See more
Company replied
Easy straight forward information from reception didn't make the whole ordeal confusing Or brain exhausting . Always clean and tidY around the premises . Reception down to earth and helpful. Prices a... See more
Company replied
Jess is absolutely amazing Jess goes above and beyond , very helpful and very kindhearted as well as the team, Hands down By far the best storage Ive ever used 🤗 I highly recommend Springwood , the... See more
Company replied
Company details
- Self-Storage Facility
- Automobile Storage Facility
- Moving Supply Store
- Packaging Supply Store
- Records Storage Facility
- Storage Facility
About Storage King Australia - Springwood
Written by the company
Storage King Australia: Stuff It. Live More.
We're not just another storage company; we're the trusted name in secure, reliable storage units right across Australia. With over 200 friendly self storage facilities across Australia and New Zealand, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.
Why Aussies Love Storing with Storage King:
-
Total Peace of Mind: We take security seriously so you don't have to worry. Our facilities have advanced security measures, so your cherished belongings are in safe hands.
- Flexible and Fair: Life changes, and your storage should too! We have every unit size imaginable, from small lockers to huge warehouse-sized spaces. Plus, our storage spaces are simply month-to-month — no lock-ins, no fuss.
- We Help You Move: Forget the endless hunting for boxes! We stock all the high-quality moving boxes, packing tape, and bubble wrap you'll need right in-store. Need a hand with transport? Many of our locations offer convenient vehicle hire options, including courtesy van or truck use on move-in.
- Easy Access, Everywhere: Our locations are clean, well-lit, and designed for easy drive-up access. Pop in when you need to, thanks to our generous access hours.
- Real People, Real Help: Our local Australian team are experts in storage and genuinely love helping people. Come chat to us! We'll help you figure out the perfect fit and share our best moving tips.
How We Can Help You:
- Home Storage: Clearing space for a renovation, moving house, or just getting rid of the clutter.
- Business Storage: Need a clean, dry space for inventory, tools, important files, or equipment? We're the affordable warehousing alternative.
- Vehicle Storage: Safe, secure long-term parking for your beloved car, boat, or caravan.
- Boxes & Packing Supplies: Get everything you need to pack safely in one convenient place.
Ready to reclaim your spare room and simplify your life? Stuff It. Live More.
Storage King is here to make your storage experience smooth, secure, and stress-free.
Give us a call on 1800 100 700 or get a free quote online today!
Visit our website: storageking.com.au
Contact info
3424 Pacific Hwy, 4127, SPRINGWOOD, QLD, Australia
- 07 3208 6788
Get Your FREE, No-Obligation Quote Today
4.9
Excellent
116 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very courteous and excellent customer…
Very courteous and excellent customer service would certainly without hesitation be very happy to recommend to my friends.
January 1, 2021
Reply from Storage King Australia - Springwood
Thanks for the great review, Marcia. It is a pleasure to be of service.
Springwood
Plenty of information on sign up and clean and tidy dock and storage areas.
December 28, 2020
Reply from Storage King Australia - Springwood
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Highly recommend
From the first phone call to moving our stuff in, nothing has been too hard.
Quoted for the right size unit, friendly and helpful staff, that are also very diligent.
Would recommend Springwood complex to anyone looking for storage.
December 14, 2020
Reply from Storage King Australia - Springwood
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Friendly and easy going staff that made…
Friendly and easy going staff that made the whole process very easy
November 23, 2020
Reply from Storage King Australia - Springwood
Dear Bailey, We really appreciate you taking the time to share your feedback with us.
It was a good thing just the shed's a…
It was a good thing just the shed's a little small or not available
November 22, 2020
Reply from Storage King Australia - Springwood
Hello Mark, thank you for your feedback. It really helps us improve our business. We appreciate you taking the time to give us your feedback.
Great service
October 26, 2020
Reply from Storage King Australia - Springwood
Hi Raheema, Thank you for the great review!
Customer service was professional
Customer service was professional and friendly. I was assisted to find the unit to suit my needs, and was setup to go within the hour.
October 21, 2020
Reply from Storage King Australia - Springwood
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
This is the best company to work with…
This is the best company to work with always trying to be of assistance, community minded and welcoming. We have been working with this company for many years and have always had an excellent service. Very highly recommend this business and commend their staff on a job well done.
October 6, 2020
Unprompted review
Reply from Storage King Australia - Springwood
Thanks for the great review, julie. It was a pleasure serving you as a customer.
The staff are very helpful
The staff are very helpful, professional.
Cannot say any bad thing about them at all.
Happy Customer.
September 15, 2020
Unprompted review
Reply from Storage King Australia - Springwood
Hello John, thanks for the positive feedback! We're always happy to hear good things from our customers.
Above and beyond
I have some health issues and Nick at Storage King, Springwood QLD went above and beyond ito help me move my stuff in
Thank you Nick
August 24, 2020
Unprompted review
Reply from Storage King Australia - Springwood
This is great news! We're so happy to know that you had a good experience.
Super helpful and friendly
Super helpful and friendly. Shopped around, they were still the best.
August 18, 2020
Unprompted review
Reply from Storage King Australia - Springwood
This is great news! We're so happy to know that you had a good experience.
Excellent service we received from Sue
Excellent service we received from Sue. She was very polite and very helpful was willing to go the extra mile in terms of waiting back on Saturday to show us around the facility made sure we understood everything and that all our questions were answered. We would definitely recommend Storage King Springwood to anyone who is looking to get a storage for whatever reason super friendly staff
August 3, 2020
Unprompted review
Reply from Storage King Australia - Springwood
Thanks for the great review, Luavi. It was a pleasure serving you as a customer.
Great friendly customer service
Great friendly customer service. Looking after me for 2nd time as a customer with them. Was able to refund my 2nd month promptly. Very clean and tidy. Easy access and use of trolleys always when needed. Always helpful and nice. Reasonably priced. Will definitely recommend to friends and family in future.
August 2, 2020
Unprompted review
Reply from Storage King Australia - Springwood
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Great service
July 20, 2020
Unprompted review
Reply from Storage King Australia - Springwood
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Clean and secure storage
Clean storage; well lit; secure and easy access
June 22, 2020
Unprompted review
Reply from Storage King Australia - Springwood
Hello customer, thanks for the positive feedback! We're always happy to hear good things from our customers.
By far the cheapest storage facility in…
By far the cheapest storage facility in southern Brisbane QLD. Clean units
June 8, 2020
Unprompted review
Reply from Storage King Australia - Springwood
Hello Fiona, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Springwood is fantastic
Storage King at Springwood has been incredibly helpful with all things to do with my storage unit. This is the first time I've ever had to use a storage facility and I was nervous, but they are flexible, fair with pricing and super helpful.
May 14, 2020
Unprompted review
Reply from Storage King Australia - Springwood
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Great professional folks
Great professional folks. Nice and efficient. What can you ask more?!
February 25, 2020
Unprompted review
Reply from Storage King Australia - Springwood
This is great news! We're so happy to know that you had a good experience.
Helpful staff
Helpful & friendly staff & free use of truck was a great assistance to moving bulky items
February 17, 2020
Unprompted review
Reply from Storage King Australia - Springwood
Hello Michael, thanks for the positive feedback! We're always happy to hear good things from our customers.
Would have been a 5 however there is no…
Would have been a 5 however there is no light in my storage shed, which was a little annoying going back and forth the last couple of days.
February 14, 2020
Unprompted review
Reply from Storage King Australia - Springwood
Hello Kahu, thanks for the feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.