Had. an emergency where I need to store some personal items on a Sunday which is a very tricky day for company’s and also myself as I work away I phoned Rebecca at self storage wilmslow and within... See more
Company replied
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Very quick and easy process. Everyone I dealt with was extremely professional and friendly. Highly recommend.
Company replied
Lost all our worldly goods in the Fire at Storage World Middleton on June 18th 2025 Dont ever take storage without asking the questions! Checkout Fire Procedure and whether there is adequate cove... See more
I spoke with Karen and James over the phone, and I met with James in person. Both of them were very helpful, which made the storage process easy. The storage facilities are clean, well-maintained, and... See more
Company replied
Company details
Written by the company
Self Storage & Workspace facilities used by both Home & Business users. Individual Storage Units rented on flexible terms in modern, conveniently located stores.
Contact info
40 Ashton Old Road, M12 6LP, Manchester, United Kingdom
- 0800 310 0450
- manchester@storageworld.co.uk
- storageworld.co.uk
4.4
Excellent
25 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
scam your Insurance money
They got you to buy Insurance, when you ask them for the relevant insurance document that you bought, nothing. it sound suspisuously like a scam to me.
November 21, 2024
Unprompted review
Reply from Storage World Self Storage
Thank you for the feedback and I am sorry you feel that way about the insurance. Storage World is a member of the UK Self Storage Association (SSA) who strongly recommends that self-storage operators ensure their customers have insurance cover for the items they store. The SSA advises that operators should offer customers insurance options or encourage them to arrange their own coverage.
When you begin your unit rental we email you a document which summarises the insurance cover in place, if for any reason you did not receive this document then please reach out to me at ben@storageworld.co.uk and I can send a copy.
I hope that you will reconsider your review based on the above as it is not a scam, it is important that items are insured whilst in store.
Facilities GOOD, staff not so good !
Facilities GOOD, Staff no so good.
The facilities at Manchester Airport site are clean modern and well designed with great access to the site. I've been a customer for approx six months in 2023.
However the onsite staff, even though polite, just sit in their office and do not 'Manager' the site at all.
Customers regularly block the loading bay, the lifts and the corridors and even though the staff can see all of this on the CCTV, they do nothing to stop any of it !!
This has happened on many occasions not just the once !
No matter what they reply below, (even if they do) there is no excuse not to manage the site properly.
September 12, 2023
Unprompted review
Reply from Storage World Self Storage
Adrian - thank you for taking the time to review Storage World. We certainly take onboard all customer feedback to improve service. Sorry you haven't had a great experience.
Great customer service
Amazing, modern self storage facility. Thanks to Ben & Zuzanna for the help. It is the first time I had used the service, I got a quote online but then when I spoke to Ben on the phone and went through the list of items I was storing he ensured me I could get into a smaller unit to save me some money which I did. Great service, I would definitely recommend
March 8, 2023
Unprompted review
Modern facility
Modern facility, service easy to use and explained well. I found the first part of the process tricky as included relevant questions I hadn't anticipated. However added to the experience.
February 22, 2023
Unprompted review
Snake Oil Salesmen
Snake Oil Salesmen, there are far better options for self storage. Their price are higher relative to other storage companies that offer 24hr Access. Also beware they don’t keep their word, as I was assured my notice was handed in but then charged again as if the conversation hadn’t been had.
That being said, if the purpose of your storage is for business purposes, it is home to a few. That unfortunately was not my situation, I was desperate to store my things.
October 22, 2022
Unprompted review
Reply from Storage World Self Storage
Colin - sorry we were unable to delight you and for the late response. Storage World doesn't use TrustPilot for Reviews generally.
We provide extended access for essential use. Most stores are the same, given the security and customer support challenges. We hear you re the notice, all resolved by the date you moved out and a full process review conducted twice annually.
Best wishes
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