store.acmilan.com Reviews 1,171

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

I had a very disappointing experience with the AC Milan online store. I ordered a jacket as a gift for my partner, but it arrived faulty with a missing button. After several back-and-forth... See more

Rated 1 out of 5 stars

I ordered an authentic Leão away jersey. Upon arrival, I noticed that the front sponsor logo letters had shrunk/warped and made the entire front look like it was wrinkled together. I tried contacting... See more

Rated 1 out of 5 stars

Worst customer service I have ever experienced. Bought shoes online and they're website said they had the fulfilled the order however their delivery partner never received the item from them. Customer... See more

Rated 1 out of 5 stars

I purchase some VIP tickets 499 euro to see AC MILAN game at San Siro. Unfortunately I was not able to attend because of illness. they refused to refund the ticket, so I asked for confirmation letter... See more

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1.2

Bad

TrustScore 1 out of 5

1K reviews

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Rated 5 out of 5 stars

Excellent online service

Excellent online service. Customer Care handled a query I had over an order swiftly and efficiently. Orders are handled and dispatched within a day.
I would only like AC Milan to make available a greater variety of products for sale online.

April 3, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent!

I have been purchasing items from the AC Milan Store quite a long time. Quality and the speed of delivery have always been very good. I would hope that there will be even more top quality selections available in the future. Meaning shirts etc and better quality gifts like watches. But all in all I have been very satisfied.

April 3, 2015
Unprompted review
Rated 5 out of 5 stars

Great sweater

The sweater i ordered at the AC Milan store was perfect. Also delivery was perfect and very quickly.

April 3, 2015
Unprompted review
Rated 5 out of 5 stars

Satisfied with the service and products' quality

Last December I purchased from AC Milan online store T-shirt for myself and polo for my husband. We were getting ready to attend the match between AC Milan and Real Madrid in Dubai on December 30. I was worried to not get my order in a time, because it was already time for X-mas holidays in Europe, plus I needed it to be delivered to Dubai. But everything was organized excellent! I was getting emails through all the way of my package: since it was shipped from the factory till it was delivered to my door step. And also had my name printed on the sleeve,so I had another worry about spelling, but it was correct!
The only thing was upsetting me a bit is the price of delivery, but I guess it's not up to the store, but in the hands of the shipping company. Otherwise big thanks to the AC Milan store team for the great job, they have done on my order!!!

April 3, 2015
Unprompted review
Rated 4 out of 5 stars

Good service

Good service but, in my opinion, you should improve something: i
Sometimes I could not find the sizes of merchandising (shirts,..) for children in the store.

April 3, 2015
Unprompted review
Rated 5 out of 5 stars

Very suprised

I wanted a tracksuit and shirt for my grandsons birthday because he was going to Milan to watch them play, he was going with his junior football team the service I received was excellent the merchandise was very good quality , I was very surprised how quick they were delivered to England .
I would definitely use the site again

April 3, 2015
Unprompted review
Rated 5 out of 5 stars

excellent

AC MILAN store is excellent for me and my children. Fast delivery and many great things to choose from. FORZA MILAN

April 3, 2015
Unprompted review
Rated 5 out of 5 stars

Buy directly from the official AC Milan store

I purchased a 2014/15 jersey from the official AC Milan store in order to get the authentic lettering and number. The shipping was very quick, and the product was exactly as I ordered. Beautiful shirt. I also like the fact that you can personalize your scarf!

April 2, 2015
Unprompted review
Rated 5 out of 5 stars

Brilliant

Ordered a home kit for my son and got a great price and fast delivery all the way to the UK. Brilliant!

April 2, 2015
Unprompted review
Rated 5 out of 5 stars

Amazing

I am from the USA and I order different stuff from Europe, but the Milan store is so amazing! They ship out everything quick and I get it at my doorstep in California in the span of three days. Other European online stores take weeks, but not these guys.

April 2, 2015
Unprompted review

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