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Alfa Romeo Reviews 1

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TrustScore 3 out of 5

3.2

Clothing Store
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Company details

  1. Clothing Store
  2. Car Accessories Store

Information provided by various external sources

Official site. Contains everything about the cars range, history the museum, and many other information and news for who owns an Alfa.

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Reso mai rimborsato

#### Pessima esperienza d'acquisto e assistenza clienti inefficiente

Ho acquistato una t-shirt da 50€ sul sito ufficiale di Alfa Romeo, optando per la spedizione express (1-3 giorni lavorativi). Purtroppo, la mia esperienza si è rivelata estremamente deludente.

Dopo aver ricevuto il prodotto, ho deciso di restituirlo utilizzando un'etichetta tracciata UPS. Il reso è stato consegnato correttamente, ma non ho mai ricevuto il rimborso dovuto.

Ho contattato l'assistenza clienti per tre volte, e solo all'ultimo sollecito ho ricevuto una risposta vaga: "Procederemo con una verifica e Le daremo riscontro quanto prima." Da allora, non ho avuto più alcun aggiornamento.

La mancanza di trasparenza e l'inefficienza del servizio clienti sono inaccettabili, soprattutto considerando il costo elevato dei prodotti e delle spedizioni. Sconsiglio vivamente di effettuare acquisti su questo sito.

July 12, 2024
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