ordered a jersey yesterday and made sure to get next day delivery because i need it for the weekend. got shipped out today to dpd! haven’t got it from dpd yet but the actual store shipped it to them v... See more
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Birthday party passed, than Christmas Eve, than New Year. Took over two months - Europe to Europe shipping - to get just a part of my order (the rest cancelled without asking). uk shop at universalmus... See more
Absolutely dreadful. My 15 year old daughter ordered the wrong size hoodie, cancelled the order 7 hours later when she realised. They took her money £90 but cancelled the delivery. Only a bot replies... See more
I placed an order 11/4/2021 for two items intended as a Christmas gift for my daughter. No confirmation, no nothing. I did note an order number. I finally started contacting them in late November... See more
1.8
Poor
89 reviews
No history of asking for reviews
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f***ng garbage
f***ng garbage, id give a zero if i could. nothing against the artist, but seriously, i ordered in january. granted the pre-oder said ship out end of feb... its june... i still don't have my hoodie AND ive contacted the support SEVERAL times, and theyve not shown any energy to help me. honestly sucks because i love the artist but im NEVER ordering from her site again. never. its crap. they had no problem taking my money, but its a complete issue to just help me with my purchase and give it to me. like damn.
June 13, 2020
Unprompted review
Very bad service
Very bad service. More then a month since we ordered. No status update, no answers to mails. Horrible experience and an unhappy daughter. Very very disappointed!
June 12, 2020
Unprompted review
Horrible experience!!! HATE IT SOO MUCH
Horrible experience. Ordered 3 months ago and order still hasn’t come. If I could rate this a zero I would. Will never shop again, hate the service soo soo much 🤬 absolutely hate this more than anything
June 5, 2020
Unprompted review
I would also give zero stars if I…
I would also give zero stars if I could. I placed order in March and have not received item or any information on what the delay is. I will never order from again.
June 2, 2020
Unprompted review
I would give a zero if I could
I would give a zero if I could. I ordered 3 items in March. They have not arrived. Customer service says they were shipped the 2nd week of April. It doesnt take that long to ship. I will never use this site again.
May 13, 2020
Unprompted review
It has been 3 weeks since I ordered a…
It has been 3 weeks since I ordered a tshirt. Ridiculously slow. I will never order anything else.
March 9, 2020
Unprompted review
Simple Website and Helpful Customer Service
I love billie to my core. Getting blohsh merch was the next step I took just after starting a fan account. I have multiple items now and they all arrived quickly and when I did have a problem once, customer service was very helpful in solving the issue. much love bil 💚
January 8, 2020
Unprompted review
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