I recently placed an order through the Chelsea online store and impressed by the experience. The website layout is clean and made finding exactly what I wanted incredibly straightforward. The checkout... See more
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My 10% member discount was not applied at checkout. This was for a 26/27 Chelsea stadium shirt which after just renewing my true blue membership only a couple of days ago for the umpteenth time. This... See more
Took me a few minutes to realise that each seat ticket was selected individually one by one opposed to the number required from a drop down list ,otherwise was quite simple to complete. I wanted to c... See more
Exceptional customer support. They helped me get a wrong order fixed immediately. Good sale prices for quality products, fast delivery. Will order again in the future. Thank you.
Company details
Written by the company
The Chelsea FC Official Store is the only destination for fully authenticated Chelsea Football Club merchandise, operated in partnership with Nike. Every item is 100% officially licensed by Chelsea FC and guaranteed authentic — from the brand-new home kit to training wear, headwear, gifts and accessories, and past season kits in the clearance sale.
Contact info
Chelsea FC Store c/o Fanatics International Touchet Hall Road, M24 2FL, Manchester, United Kingdom
- +44 (0)333 331 2061
- customerservice@chelseamegastore.com
- store.chelseafc.com
4.3
Excellent
173 reviews
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Bad printing, good customer service in the end.
The product I was sent was completely not what I’d ordered. Printing was completely off both front & back, looked nothing like the photo. Tried to charge me for a return on a product that was just not what I’d ordered. 2 stars because in the end I was refunded with no need for a return & donated the shirt to charity as the person I bought it for would never have worn it, it was that bad.
July 1, 2026
Excellent
Free delivery which was very handy, came really quick which was handy, really happy
July 31, 2026
Easy to navigate site
Easy to navigate site
Found what I wanted at a fair price
Speedy delivery
May 21, 2026
Easy experience, quality merchandise.
The jersey arrived early and my partner loved it. It fits her perfectly. Great response and delivery. Thank you. Here’s to a great season!
April 10, 2026
London is blue
July 31, 2026
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