Novak Djokovic Official Store Reviews 271

TrustScore 2.5 out of 5

2.3

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Rated 2 out of 5 stars

Website functions well, and no problems in completing purchase. However, most of the relevant sizes for almost all articles were out of stock. I am a M size (I ended up buying an L size hoping it woul... See more

Rated 3 out of 5 stars

Not enough choice and sizes. I never find instructions about sizes, so I ordered a Tshirt and a cap for my 9 years old boy, but it is fitted for his 5 years old little brother!!! I even don't kn... See more

Rated 2 out of 5 stars

I was quite disappointed with the purchases. The coffee cup is very thick and looks cumbersome. The IPad cover, a total disappoitment, as I got the impression, rightly or wrongly, that it wou... See more

Company replied

Rated 2 out of 5 stars

It is too expensive to send things back to Europe and so I had to spend hours modify the shorts by hand to fit my friend, for whom they were a gift. I had specifically asked to sizing information, but... See more

Company replied

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2.3

Poor

TrustScore 2.5 out of 5

271 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Reliable, Safe and Trustworthy

I bought some UNI QLO shirts from "Novak Djokovic Official Store". All my items arrived in perfect condition, size and colour as ordered.
"Novak Djokovic Official Store" proved to be absolutely reliable, safe and trustworthy. I will buy from them again come the next season.

October 19, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent!

Great communication, excellent quality item and super fast shipping!

October 19, 2015
Unprompted review
Rated 1 out of 5 stars

Still waiting my order

I received my goods but wrong size, so I send them back and from now.... No news!

Very disappointed

October 19, 2015
Unprompted review
Novak Djokovic Official Store logo

Reply from Novak Djokovic Official Store

Dear customer,

to date, October 28th, we haven't still received your returned package.

Regards.

Novak Djokovic Store

Rated 5 out of 5 stars

Genuine company.

I ordered a Lorus watch. I got the delivery promptly. The watch is beautiful. I had a small issue with the watch which i reported to Novak Djokovic foundation. They promptly replied that since they did not have another piece they gave me equivalent amount credit so i could shop any other item. I am very impressed with their honesty and responsibility. Of course i did not use the credit they gave me since this is a charitable foundation and i want to be a part of this noble movement. My admiration for Mr Djokovic and his foundation has gone up even more. God bless.

October 19, 2015
Unprompted review
Rated 5 out of 5 stars

Stock is accurate and delivery is very fast

A very easy site to navigate.
I have never had the experience of finding out that something was back ordered after I had placed the order.
Delivery, from Milan to USA, amazingly prompt and rapid.
And you are helping support a good cause: the Foundation.

October 19, 2015
Unprompted review
Rated 4 out of 5 stars

Good quality

We have recently purchased two t-shirts (kids) and one watch in NDF online shop and we are really satisfied with the quality!
Maybe one small sugestion.
Hotline in Italy should be a little bit improved.

Best regards,
J.Hüll

October 19, 2015
Unprompted review
Rated 5 out of 5 stars

Novak Djokovic Official Store purchases

Our purchases from the Novak Djokovic Official Store have been the very best online purchase my family has ever made. The purchases arrive within a couple of days, and the quality of the items are top notch just like our Nole. We receive our items from Milan, Italy quicker than we can receive from the USPS shipping. We have made several purchases and everything has exceeded expectations. We love Nole and his official store!!!

October 19, 2015
Unprompted review
Rated 5 out of 5 stars

Great

Material are great and the delivery is quick.
I will recommend any one to purchase .

October 19, 2015
Unprompted review
Rated 3 out of 5 stars

Good

Your customer service had a confusion with the address. I think completed the fields correctly although, they did not understand the reference registered.

They contact to me and we could resolve the problem.
The items were Ok.

Thanks.

October 19, 2015
Unprompted review
Rated 5 out of 5 stars

My opninion

I honestly think the stuff i Got were amazing, but one of the resons i bought from ND was becouse i am his biggest fan.

October 19, 2015
Unprompted review

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