Website functions well, and no problems in completing purchase. However, most of the relevant sizes for almost all articles were out of stock. I am a M size (I ended up buying an L size hoping it woul... See more
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Not enough choice and sizes. I never find instructions about sizes, so I ordered a Tshirt and a cap for my 9 years old boy, but it is fitted for his 5 years old little brother!!! I even don't kn... See more
I was quite disappointed with the purchases. The coffee cup is very thick and looks cumbersome. The IPad cover, a total disappoitment, as I got the impression, rightly or wrongly, that it wou... See more
Company replied
It is too expensive to send things back to Europe and so I had to spend hours modify the shorts by hand to fit my friend, for whom they were a gift. I had specifically asked to sizing information, but... See more
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site easy to surf, product selection very good, and best of all money goes to those that need help
huge novack fan, and will purchase other items in future for family and friends, knowing the kind of person he is, class act all the way, site is great, money well spent from a good heart like our guy the number 1 tennis player in the world!!!!
Very Good Experience
Overall good experience. I also got a reply from a customer service within 24 hours. I needed to change my shipping address and there's no way for me to do this myself so I sent an email to their customer service.
Excellent
The service is very quick, and if I write an e-mail they answer in a few minutes
Excellent!
I was really pleased how quickly, easily and professionally my order was handled. I will definitively come back fro more!
Quality
plus find almost all uniforms and equipment used by Djokovic, product quality and speed in fulfilling orders are excellent!
high delivery costs
Hallo,
Here are my points:
Positive:
+ Product quality
+ Quick shipping
Negative:
- XL large is not really XL. It is something between L and XL
- Transport costs (From Italy to Switzerland) are, from my point of view, very high, 53 EUR (16 EUR for shipment and 37 EUR for UPS delivery).
Thank you!
Great friendly service
As Novak's fan I wanted to support the Djokovic Foundation.I chose the new backpack and the red cup, which were both delivered in time, safely packed to survive the long journey to Australia. I like the new backpack and especially the idea of the separate shoe compartment.
Thank you and keep up the great work!
Wishing Novak many more wins ahead....It's always great to see him play!
Excellent on Services
Excellent on services and product quality!Thank you.
I think the sight is awesome.
My only complaint is that I bought a mug last month and the color is peeling off. I'm looking forward to receiving my Novak Djokovic shirt!
great service
it was a good day dealing with the Novak Djokovic store
great experience but you need to increase your Mens Tennis wear
and colors
wonderful quick shipping
A few hours later, we received the short and the polo.Great!
thank you very much
Very good
Very nice site and helpcenter. I believe that the size chart should be more "visible" for less mistakes. And couldn't find all sizes in some polos I liked
Good quality and price
the quality of the clothes is very good and the price is also fair. I am very satisfied with my order.
Excellent product and service
Less than 1 week to receive my watch (In Argentina) since the date of purchase.
And great product the chronograph watch, light weight, great functions, nice look. Excelente purchase and service.
AND STILL OUR No. 1
I RECEIVED A T-SHIRT FROM NOVAK DJOKOVIC LAST WEEK IN GOOD ORDER.
I APPRECIATE IT AND "CONGRATULATIONS" TO ALL NOVAK'S TEAM, FOR THE 4TH CONSECUTIVE TRIUMPH IN ROMA YESTERDAY, THAT WAS MORE THAN GREAT.
ALL FANS IN MEXICO ARE VERY VERY HAPPY AND VERY PROUD FOR THE No.1, OUR FRIEND NOVAK (CONGRATULATIONS!!!)
Order time
I found that my first order took along time to arrive,but then following orders arrived much sooner. Good quality clothing. I'm very pleased!
smooth
The letters are to high on the men's tops or T shirts .
lover them down on the chest.
would like to see more choices of colors for the same,
The only choice for express delivery and high duties $$$$ are things that I did not like.
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