TPO Mobile USA Reviews 228

Service works fine, customer support was prompt and accurate when an auto-payment problem arose. Very good value for the money.

It took til the next day to get connected, because someone typed wrong numbers in, but so far the service has been great! :-)

I am enjoying the TOP service. I get good reception, the messages come thru clearly as does the talk time.

Despite a problem with the SIM card for my phone, due to misinformation on the TPO website, I have no regrets about switching to them as a provider! I like that I can choose what charity I support, & their customer service in resolving the SIM card issue was excellent. Plus, they're MUCH cheaper than my former provider!

Yoy guys should update the website. You should also have an option for the international calling where you can stop the service by yourself. Not calling and getting charged for a service that maybe I don't want to use next month.
Thanks

Great Service- was intending to give 4 stars because of lack of coverage in certain rural areas. Not sure anything can be done about that though.

My needs are low with the phone, but it works for me

New phone of tpo they activated it last for 3hrs. I could only dial emergency calls only. Called them back the next day the same person she said the phone is faulty.
I threw away the sim card in distgust. Trying another carrier. I also have 2 more accounts with tpo. We will see how things work out.

Denver, Co.
I love how simple the initial set up was. They are a much better value than other vendors, with no contract.
CS was helpful & even followed up to make sure I was happy & my problem was solved.

I have two phones on the TPO service, one GSM and one CDMA, and have had no need to contact TPO customer service, which is how it should be. I have been quite pleased with TPO, and think the prices of my plans is better than the competition.

Cheap.. good service

Easy to sign up, Great service, Great Value!

I bough three Moto g5 plus unlocked phones from Costco and inserted TPO SIM cards. Phone works great. Calls connect. Unfortunately, picture texts do not load. Cannot send or receive photos. Service is weak. Data doesn't connect. I pay $100 a month for all three lines. Very cheap but with much sacrifice. My teenagers are not impressed.
I like the charity benefit. I like going outside convention but I also like sending and receiving photo texts and connecting to WiFi.

everything is good except the texts I get at 4 and 5 in the morning telling me that i am going to be billed for the coming month, I do not need a text I already gave my permission to bill my credit card, and much less in the middle of the night. jose alemany

I have been using TPO for several months now. My son uses it & my dad is switching. There is NO REASON not to switch!!
1. Coverage--they use the Sprint network, so coverage is never an issue.
2. Save Money!! I don't use a lot of 3/4G data--mostly WiFi... but i do use some. my bill is ~$16 per month!! my son has everything--he pays well under $30 w/taxes & all.
3. They donate 10% of what you pay them to the charity YOU CHOSE!! How amazing is that??
4. Customer Service... UN. SUR. PASSED. my mom died in June, & my brother who lives several states away, was having a really hard time. I was on the phone with him for over 10 hours & used all my minutes. THEY GAVE ME 200 FREE minutes until i could change my plan.

I was crying--i was so touched. i mean i really needed a hand and i didn't expect to find it from my phone service provider... but with TPO, i did.

Very good service for the money. With proper expectations, it will put a smile on your face, and they give to a charity of your choice too!

Week perception, rude customer service, I have used this service for over a year. this is one of the worst companies. When your plan expires your phone be shut-down, NO option even to call the company to reup your service. you must find another phone or internet screen to reup. Sometimes you pay for the service and it wouldn't activate until you call them, alhough the money is taken from your account and your 30 days of your monthly plan is counting down.
Similar to internet plan. Once your data is out it wouldn't go down to 2G, No, it will disconnect you completely. I had nightmares with TPO services.

Decided to go with TPO for my youngest daughter's phone plan. Great service, no problems, good coverage, love the price. I would definitely recommend them!