wish I'd of read these reviews before I'd bought anything from them won't do it again. bought a digital download but now can't access my account to install it. customer service useless.keep sending... See more
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Thieves. That's the word that best describes this site. Sells out-of-date addons, no longer functional, doesn't specify this anywhere, continues to sell the product without disclaimer in the product d... See more
Its the worst store out. Flexing with they good support system but dont even answer. They only answer when its about making money. Wouldnt recommend anyone buying from there. Just wait till xplan... See more
I have bought numerous Aircraft from store.x-plane.org. Never had any major problems. The only issue I had was that the number of uses on my Activation key had run out, but that Issue was quickly reso... See more
Beware of this shop!!!
I bought an aircraft (Nimbus Aero Commander) on this website, which cannot be installed. After asking the shop, I was referred to the support forum. That's complete nonsense, of course, because that doesn't help me. There is no support, no assistance and no money back at xplane.org store. Beware of this shop!!!
September 29, 2022
Unprompted review
total scam
total scam, no support. left more than 1000$ in this store, but many products are very buggy or do not even work with the latest versions of x plane. then you get kicked once you complaint and take your money back. most unprofessional store, x-plane should revoke any right to sell any products for them.
July 25, 2022
Unprompted review
No REFUNDS, No COMPASSION…
These guys customer service is terrible. They don’t even vet what is advertised on their site. I bought the FF ultimate a320. It didn’t load was extremely buggy and I reached out to the developer. No help at all told me to get rid of plug-ins and add until find a conflicting one. I installed a fresh copy of X-Plane with no plugins and it still didn’t work. I installed it as per the instructions in the manual. When I reached out to X-Plane store they said no refunds. I was completely missold this product and they couldn’t care less. They just take your money and if it doesn’t work well their not going to give you anything back. Completely lost me as a customer I’ll go to another reseller instead. They even had the audacity to say make sure you’ve installed the software correctly - I’m like seriously you think I wouldn’t have made sure I did everything before asking for a refund. Absolute joke!!! Beware of this company!!!
June 16, 2022
Unprompted review
Xplane.Org dubious business pratcices
I bought an aircraft (DHC6) from this company to be used in X-Plane11. But they aircraft failed to install and it did not work. I re-installed it again, but the messages stated that essential files were missing and therefore no installation possible. I asked Xplane.org for a refund, but there website stated NO REFUNDS under any circumstances. Great, fantastic business ethics. So better watch out, because you just won/t know that the quality is for the product you just bought!
December 6, 2021
Unprompted review
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