Store2door Group Ltd Reviews 

202
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery team for being exceptionally polite, professional, and deeply respectful of their personal homes and belongings. Many people also appreciate the prompt arrival times, advance phone calls, and efficient assembly of their new furniture. However, some customers also noted occasional challenges such as items not fitting properly through tight spaces, minor property damage during assembly, or having to handle packaging disposal themselves. Despite these specific setbacks, consumers consistently highlight the smooth communication, flexibility, and helpful attitude shown by the staff throughout the entire process.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their exceptional professionalism, helpfulness,... See more

Delivery service

Consumers find delivery_service to be a smooth and efficient experience, with staff arriving promptly within... See more

Service

Users describe positive interactions with service, highlighting punctual arrivals, helpful courtesy calls,... See more

Product

Customers had positive experiences with product, highlighting prompt and efficient delivery as well as... See more

User experience

Reviewers highlight positive aspects of user_experience, describing the overall process as smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Five star delivery service from our delivery team, Shaun and Matt, at Store 2 Door. Very friendly and professional from start to finish. The delivery team phoned before arriving to let us know they we... See more

Rated 5 out of 5 stars

Had an order from Furniture Village delivered today by Shaun, Matt and Connor. Absolutely brilliant service. Pleasant, cheerful and helpful lads. Took great care to cover all the flooring with mats... See more

Rated 5 out of 5 stars

Shaun and Matt were fantastic today. Very considerate of my home and belongings. They delivered the bed to my bedroom, unpacked it and removed packaging. They put on protective booties to keep my carp... See more

Rated 5 out of 5 stars

The two delivery people who came were really nice and very professional. Thank you so much for coming at the time you said and for delivering and assembling my new sofas. You were great. 😊


Company details

  1. Delivery Service

Written by the company

Store2Door Group have been a tried and tested two man home delivery service for numerous high street retailers with over 20 years experience in many sectors. We have helped our clients deliver thousands of home furniture items all across the country. We pride ourselves on our customer service and product knowledge, which is how we have maintained strong business relationships over the years. We have completed thousands of removals and have over 20 years experience. We will handle your move with the utmost care and attention to detail. We know that moving can be a stressful and overwhelming experience but our home removal teams will ensure your move is stress free and completed in a timely fashion. When considering your removal look no further. We can pack your items ready for transport if required. We also can supply boxes and protective materials to assist with getting ready for the big day. We have been providing office removals to clients for 20 years. We have formed many great relationships with customers and continue to deliver excellent service. We have a large fleet of vehicles and equipment at our disposal and are prepared to deal with all variety of jobs. We already work with many facilities management companies across the UK. We pride ourselves on completing the job to the highest level and making sure the client feels we have gone above and beyond.


Contact info

4.9

Excellent

TrustScore 5 out of 5

202 reviews

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4.9

All reviews

(202)

96 reviews in the last 12 months

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Rated 5 out of 5 stars

Vlad and Daniel did a great job…

Vlad and Daniel did a great job delivering and installing our new sofa and arm chairs. Navigated difficult narrow hallway without complaint, and cleared away everything afterwards. Cannot fault. Extremely pleased, thank you.

August 12, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Friendly, hard working and helpful - went above and beyond to make sure that everything was perfect and moved to the perfect position before they left. Couldn’t recommend Adam and Ben highly enough!

August 11, 2023
Unprompted review
Rated 5 out of 5 stars

The perfect delivery that we all hope…

The perfect delivery that we all hope for but rarely get. On time, considerate, friendly, took the time to explain the product fully and took care to cover the area properly whilst putting the product together - even used a level to make sure product was dead straight. Thanks guys

August 9, 2023
Unprompted review
Rated 5 out of 5 stars

Can’t recommend enough!

Moved house recently thanks to Store2Door! Not only did they rescue me last minute due to losing my first removals company but the way they carry out a move is so impressive! From start to finish it was so professional! The team on the day were lovely, so friendly and reassured me through all my anxieties and I couldn’t believe the speed at which they worked! Everything was delivered exactly where I wanted it and they didn’t leave until they knew I was happy!
Store2Door is a company to beat! The service is outstanding! I would definitely use again and recommend to others!

July 6, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service- dining chair and sofa bed delivery

We had our dining chairs and sofa bed delivered by Ryan and Gareth today, who were both amazing! They were informative and so very quick at setting everything up. They were also cautious and gentle not to damage, scratch or knock anything over in our house. Thank you so much for today!

August 2, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended company for moving…

Highly recommended company for moving house , or any other needs requiring vans to move stuff. Peter and his team are very professional and polite. All my furniture and equipment were handled so Delicately. Was cardboard wrapped where required. We were moving house a fair distance. Not a problem for this team. Turned up on time. If your looking to move , look no further. You won't regret it.

July 21, 2023
Unprompted review
Rated 5 out of 5 stars

After we was let down the day before we…

After we was let down the day before we was due to move house. John, Paul and the team come to the rescue and happily moved us into our new home. The guys was efficient and very helpful and made the transition very smooth. Thank you so much. Highly recommend.

October 31, 2022
Unprompted review
Rated 5 out of 5 stars

We have been using Store2Door delivery…

We have been using Store2Door delivery services for many years now and they have always delivered a professional & hugely reliable service. All delivery teams are highly experienced, very polite, friendly and helpful and all goods are handled with the upmost care. Their customer service is first class, and we would highly recommend Store2Door.

July 17, 2023
Unprompted review
Rated 5 out of 5 stars

Best company for moving

I’ve used Store2Door a few times now and recommended them on many occasions.
Totally professional and everything done with perfection, including taking apart and assembling furniture once moved, they truly are excellent
More than 5 stars ⭐️ every time

August 26, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Careful Service

Store to Door are my go to for all my interior design installations. The whole team are fantastic, taking great care with client's furniture and their homes. Brilliant communication, tidy and incredibly reliable. I highly recommend them!

June 16, 2023
Unprompted review
Rated 5 out of 5 stars

Sofa delivery

Super quick and efficient delivery of our 2 new sofas. Two fabulous, polite and helpful guys arrived on time and our sofas were in situ and our packaging all taken away in under 15mins. Highly recommend.

July 8, 2023
Unprompted review
Rated 5 out of 5 stars

I had Adam & Ben deliver a sofa for me…

I had Adam & Ben deliver a sofa for me yesterday They were excellent. The sofa would not come through any of the doors. Eventually they spoke to neighbors got arrangement to lift a panel in the fence. They worked extremely hard. Very impressed with their work ethic. Brilliant.

July 6, 2023
Unprompted review
Rated 5 out of 5 stars

These guys were amazing !!

These guys were amazing, we had Paul, Gareth and Ryan from Store2door they moved my entire Salon into a storage unit for two weeks and back out again. They were fast, extremely careful, reliable, and polite, I would recommend them to anyone.

January 17, 2023
Unprompted review

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