Store2door Group Ltd Reviews 

202
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery team for being exceptionally polite, professional, and deeply respectful of their personal homes and belongings. Many people also appreciate the prompt arrival times, advance phone calls, and efficient assembly of their new furniture. However, some customers also noted occasional challenges such as items not fitting properly through tight spaces, minor property damage during assembly, or having to handle packaging disposal themselves. Despite these specific setbacks, consumers consistently highlight the smooth communication, flexibility, and helpful attitude shown by the staff throughout the entire process.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their exceptional professionalism, helpfulness,... See more

Delivery service

Consumers find delivery_service to be a smooth and efficient experience, with staff arriving promptly within... See more

Service

Users describe positive interactions with service, highlighting punctual arrivals, helpful courtesy calls,... See more

Product

Customers had positive experiences with product, highlighting prompt and efficient delivery as well as... See more

User experience

Reviewers highlight positive aspects of user_experience, describing the overall process as smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Five star delivery service from our delivery team, Shaun and Matt, at Store 2 Door. Very friendly and professional from start to finish. The delivery team phoned before arriving to let us know they we... See more

Rated 5 out of 5 stars

Had an order from Furniture Village delivered today by Shaun, Matt and Connor. Absolutely brilliant service. Pleasant, cheerful and helpful lads. Took great care to cover all the flooring with mats... See more

Rated 5 out of 5 stars

Shaun and Matt were fantastic today. Very considerate of my home and belongings. They delivered the bed to my bedroom, unpacked it and removed packaging. They put on protective booties to keep my carp... See more

Rated 5 out of 5 stars

The two delivery people who came were really nice and very professional. Thank you so much for coming at the time you said and for delivering and assembling my new sofas. You were great. 😊


Company details

  1. Delivery Service

Written by the company

Store2Door Group have been a tried and tested two man home delivery service for numerous high street retailers with over 20 years experience in many sectors. We have helped our clients deliver thousands of home furniture items all across the country. We pride ourselves on our customer service and product knowledge, which is how we have maintained strong business relationships over the years. We have completed thousands of removals and have over 20 years experience. We will handle your move with the utmost care and attention to detail. We know that moving can be a stressful and overwhelming experience but our home removal teams will ensure your move is stress free and completed in a timely fashion. When considering your removal look no further. We can pack your items ready for transport if required. We also can supply boxes and protective materials to assist with getting ready for the big day. We have been providing office removals to clients for 20 years. We have formed many great relationships with customers and continue to deliver excellent service. We have a large fleet of vehicles and equipment at our disposal and are prepared to deal with all variety of jobs. We already work with many facilities management companies across the UK. We pride ourselves on completing the job to the highest level and making sure the client feels we have gone above and beyond.


Contact info

4.9

Excellent

TrustScore 5 out of 5

202 reviews

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No recent history of asking for reviews

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4.9

All reviews

(202)

96 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Connor and Dan

Connor and Dan were both friendly, professional, got our furniture in quickly and unscathed by tight entrances. Many thanks

July 18, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly service

Dan and Connor were very friendly and did the job quickly and well. Explained everything clearly - thanks!

July 18, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Store to Door.

Excellent service from Store 2 Door. Sofas & chairs delivered during the time slot allocated. Tom & Rosie - I cant say enough about how friendly, helpful, polite & professional they were. Nothing was too much trouble and they made the delivery all very easy. Probably the best delivery firm we have encountered.

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Dan and Connor were fantastic delivering our order this morning. They were on time, cheerful, respectful of our property, mindful of stacking the goods so that we could get round them and resourceful when presented with a problem. They are a great asset to Store2Door.

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Called to arrange delivery a few days ago and gave time. Called me again 15 minutes out, very polite and careful. Took all the packaging away and left the flat tidy.

Unfortunately the corner piece of my sofa didn’t fit up the stairs so has had to go in the garage pending the manufacturer sending someone to dismantle, bring it up and reassemble, but again, the delivery team dealt with the calls.

Thank you!

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Connor and Dan were great!

Connor and Dan delivered our new DFS sofas, and they provided excellent service from start to finish. They called to let me know they were on their way, and I asked if DFS had informed them that they would need to access the property via the back. They hadn't been told, but they didn't bat an eyelid.

I explained the situation, and they were incredibly helpful and accommodating. They delivered everything promptly, took great care with the sofas, and made the whole experience stress-free. A big thank you to Connor and Dan for their professionalism and excellent customer service!

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service for the team that delivered my sofa. Friendly guys that had chat and nothing was too much trouble!

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

Delivery of 2 sofas

Dan & Connor so professional, lovely friendly, and helpful made sure we were happy with everything before they left, would recommend them, very good experience. Thank you both so much 😊

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly

Friendly, efficient and high-quality job. Arrived exactly when they said they would and took great care to assemble our table and show me how to extend it.

July 6, 2026
Unprompted review

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