Store2door Group Ltd Reviews 

202
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery team for being exceptionally polite, professional, and deeply respectful of their personal homes and belongings. Many people also appreciate the prompt arrival times, advance phone calls, and efficient assembly of their new furniture. However, some customers also noted occasional challenges such as items not fitting properly through tight spaces, minor property damage during assembly, or having to handle packaging disposal themselves. Despite these specific setbacks, consumers consistently highlight the smooth communication, flexibility, and helpful attitude shown by the staff throughout the entire process.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their exceptional professionalism, helpfulness,... See more

Delivery service

Consumers find delivery_service to be a smooth and efficient experience, with staff arriving promptly within... See more

Service

Users describe positive interactions with service, highlighting punctual arrivals, helpful courtesy calls,... See more

Product

Customers had positive experiences with product, highlighting prompt and efficient delivery as well as... See more

User experience

Reviewers highlight positive aspects of user_experience, describing the overall process as smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Five star delivery service from our delivery team, Shaun and Matt, at Store 2 Door. Very friendly and professional from start to finish. The delivery team phoned before arriving to let us know they we... See more

Rated 5 out of 5 stars

Had an order from Furniture Village delivered today by Shaun, Matt and Connor. Absolutely brilliant service. Pleasant, cheerful and helpful lads. Took great care to cover all the flooring with mats... See more

Rated 5 out of 5 stars

Shaun and Matt were fantastic today. Very considerate of my home and belongings. They delivered the bed to my bedroom, unpacked it and removed packaging. They put on protective booties to keep my carp... See more

Rated 5 out of 5 stars

The two delivery people who came were really nice and very professional. Thank you so much for coming at the time you said and for delivering and assembling my new sofas. You were great. 😊


Company details

  1. Delivery Service

Written by the company

Store2Door Group have been a tried and tested two man home delivery service for numerous high street retailers with over 20 years experience in many sectors. We have helped our clients deliver thousands of home furniture items all across the country. We pride ourselves on our customer service and product knowledge, which is how we have maintained strong business relationships over the years. We have completed thousands of removals and have over 20 years experience. We will handle your move with the utmost care and attention to detail. We know that moving can be a stressful and overwhelming experience but our home removal teams will ensure your move is stress free and completed in a timely fashion. When considering your removal look no further. We can pack your items ready for transport if required. We also can supply boxes and protective materials to assist with getting ready for the big day. We have been providing office removals to clients for 20 years. We have formed many great relationships with customers and continue to deliver excellent service. We have a large fleet of vehicles and equipment at our disposal and are prepared to deal with all variety of jobs. We already work with many facilities management companies across the UK. We pride ourselves on completing the job to the highest level and making sure the client feels we have gone above and beyond.


Contact info

4.9

Excellent

TrustScore 5 out of 5

202 reviews

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4.9

All reviews

(202)

96 reviews in the last 12 months

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Rated 5 out of 5 stars

Adam G & Dylan

Adam G & Dylan
Thank you so much for making the move go as smooth as possible.
You were really helpful and it couldn’t have been easier.
Great service!

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

Team 1 …. All the way !

Sorry for the late review…internet issues.
Steve and Rhys were absolutely fantastic on 10th December. Very friendly and professional in their attitude and care in others homes. I am due another delivery from Furniture Village and would like to request them again ( Team 1). They are obviously Team 1 for a reason. Thanks once again.

December 10, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing team.

Amazing team.. paul and sam did a brilliant job. Real attention to detail and very friendly and polite. Would recommend

November 6, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Exceptional service! We've worked with this company on several commercial jobs, and they have always delivered outstanding results. The team is friendly and knowledgeable, making the entire process smooth and stress-free. They’re a reliable partner we can count on for our projects and will definitely continue to work with them in the future!

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

AN EXTREMELY PROFICIENT TEAM

Steve and Rhys delivered our furniture today, in an extremely clean and professional manner. They arrived exactly when they told me they would, and were both extremely polite and courteous. Two very professional men, whom I would recommend to anyone. Very many thanks to you both. Well done.

October 24, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Delivery

Paul and Kyle were friendly and professional, moved furniture without touching walls and made up bed frame quickly while clearing all their rubbish 😊

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

Bedroom furniture delivery and assembly

Adam G & Rosie were on time. Very friendly and professional despite the constraints they had due to the access space available.
They delivered and assembled the bedroom furniture very quickly and efficiently with lots of care and didn’t leave any mess behind.
Highly recommended!

August 21, 2024
Unprompted review
Rated 5 out of 5 stars

Sofa delivery

Had two sofas delivered to our garden room. Nothing was too much trouble for Steve/Rhys. They took them to the garden room, unpacked, took away all packaging, made sure I was happy with them & all whilst being very cheerful & chatty. Would recommend.

July 11, 2024
Unprompted review
Rated 5 out of 5 stars

M&S Delivery

Jason and Adam could not have been more helpful. Called in advance, installed the headboards, took away packaging. Polite, professional. Hard working guys. Thank you very much!

June 19, 2024
Unprompted review
Rated 5 out of 5 stars

Great delivery

Steve & Lewis were a great team who delivered our 2 new mattresses yesterday. Gave us a call about 20mins before arrival and arrived nice and early on a Sunday. It was chucking it down but they took the time to lay protection on our driveway, got the mattresses in quickly and carefully putting them exactly where we needed. A couple of cheery chaps with a can do attitude and nothing was too much trouble for them. Took all the packaging away. Very efficient

April 27, 2024
Unprompted review
Rated 5 out of 5 stars

Furniture delivery with a difference!

Just had my Caligaris table & chairs delivered. Paul & his colleague were so polite & knowledgeable about the products. They put them together efficiently & explained how the table works. Really amiable chaps who I’d be more than happy to recommend. Thanks guys!

April 17, 2024
Unprompted review
Rated 5 out of 5 stars

Platinum Service

Yet again, Paul & Ryan excelled themselves, the level of professionalism & respect goes above & beyond every time, not a door way or wall was touched , even when it was a tight squeeze, they were pure class. Clean and tidy, shoes off inside. What more could you ask for.
If you need help with delivery’s or moving, these are your guys.

March 7, 2024
Unprompted review

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