Storelucca Reviews 

49
TrustScore 1.5 out of 5

1.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

So I wrote a scathing review as I thought they weren’t coming and I contacted the company and heard nothing for tr longest time. Eventually 4 weeks after their anticipated arrival they came. My dau... See more

Rated 1 out of 5 stars

SCAM!! If you recieved any info for this company through social media or email or whatever, disregard it and report. It is a money scam. They promise orders and customer service stays active for a bit... See more

Rated 1 out of 5 stars

Nothing but a scam..bought cards against potter and all seemed ok. Purchase made on 28th October and still not received item. Written several emails and received the same pointless automated email re... See more

Rated 1 out of 5 stars

I wish I had googled the company before placing a $63 order. It is an ABSOLUTE scam based out of China. You will never receive your product, nor will you receive a refund even after fighting and them... See more

Company details


Contact info

1.7

Bad

TrustScore 1.5 out of 5

49 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.7

All reviews

(49)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Rubbish company

8 weeks and still haven't received my order and got an email back saying that my email failed to send as the recipients server would not accept requests to connect.

July 4, 2020
Unprompted review
Rated 1 out of 5 stars

Wrong names on customised tshirt

Ordered a customised tshirt with the names of my 2 cats. Tshirt finally arrived 2 months later with two cat names totally different to the ones I ordered. very disappointed since paying premium $$ for customisation.

June 30, 2020
Unprompted review
Rated 1 out of 5 stars

Seems that StoreLucca is a sham…

Seems that StoreLucca is a sham company, a complete scam. I, too, like the other reviewers, ordered the Avengers Against Humanity in May 2020. I have received no tracking info, no responses to emails. They also charged me for another game on the same date. My next email will be to the Better Business Bureau.

June 28, 2020
Unprompted review
Rated 1 out of 5 stars

Still waiting for the Avengers CAH I…

Still waiting for the Avengers CAH I ordered in the beginning of May. Never received confirmation # of purchase or tracking #. After my second email they reached out and said to expect delays of 3-5 days. It has been 7 weeks and nothing.

June 24, 2020
Unprompted review
Rated 1 out of 5 stars

Horrible all the way around ordered a…

Horrible all the way around ordered a item May 9th still haven’t received it or a tracking number. They don’t answer emails. When they do it’s the same generic email with no real information. DO NOT BUY FROM THEM!!!

June 23, 2020
Unprompted review
Rated 1 out of 5 stars

Terrible Customer Service

If I could give no stars that's where I would start ordered avengers Against Humanity back in March it's now JUNE and no responses no emails no contact from them. Terrible customer service for a product that everyone seems to want starting to feel like they stole $40 from us.

June 16, 2020
Unprompted review
Rated 1 out of 5 stars

I would give it zero stars if I could I…

I would give it zero stars if I could I ordered 2 Avengers against Humanity card game over 7 weeks ago 3 weeks ago they sent me email video showing a pallet of card games getting ready for shipping said 10 to 14 days it will arrive so after 14 days I emailed asking when could I expect my order" I called left messages and no . one has responded I asked for a refund still nothing. 😡

..

June 11, 2020
Unprompted review
Rated 2 out of 5 stars

1/2 your order shows up

I ordered 2 sets of Cards Against Humanity knock off deck. Both shipped on the same day via 2 different shipping companies. 1 arrived in 2 weeks
The second shipped to a city 1 hour south of me and a week later was in California 30 hours away. I will never use this company again!!!

May 30, 2020
Unprompted review
Rated 1 out of 5 stars

Very misleading company

During these difficult times I ordered at an inflated price 10 face masks which stated ships from Spain.. and I live in Spain. They came via China then Brussels. I have contacted the company who have now disappeared from Facebook! on Friday I received 5 masks not 10 and am still awaiting an answer would never recommend this company.

May 4, 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look