Store Of Jam LTD Reviews 

159
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Tried to return an item label to return no reply at all faulty water feature very unhappy

Rated 5 out of 5 stars

EXCELLENT SERVICE.My beautiful birch twig tree arrived 2 days after I'd ordered it. I'm absolutely thrilled...just what I hoped it would be like. Can't wait for Xmas to decorate it with my special... See more

Company replied

Rated 5 out of 5 stars

Amazing service, ordered water feature which was much cheaper than three local garden centres, came following day, packaging was great, lovely item. Will def be using this company again.

Rated 5 out of 5 stars

Amazing service ! Ordered 2330 on a Tuesday night, delivered 1205 the following Thursday. Haven’t set up and tried yet, but looks exactly as described and pictured. And competitive price , which... See more

Company details

  1. Seasonal Goods Store
  2. Children's Toys Store
  3. Christmas Store
  4. Garden Furniture Shop
  5. Home Goods Store

Written by the company

We are a UK based family run business that prides ourselves in offering great products and service that represent great value for money from our family to yours. We specialise in providing seasonal goods at competitive prices. Our hours of operation are Monday - Friday 9:00 am - 5:00 pm If you wish to contact us please call the phone number on the top our page leave a brief message and someone will call you back alternatively you can send a email message and receive a response that way. Thank you for taking the time to get to know us. Store Of Jam


Contact info

3.8

Great

TrustScore 4 out of 5

159 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.8

All reviews

(159)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Black led Bluetooth parasole

I ordered a black led Bluetooth parasole the delivery was very efficient and when it arrived it was very well packaged and easy to assemble . The sound quality is satisfactory and the lights are fantastic especially at night it just adds that special touch to the garden .

September 25, 2021
Unprompted review
Store Of Jam LTD logo

Reply from Store Of Jam LTD

Thank you so much for your review it is important to us & thanks for your order.

Rated 1 out of 5 stars

The product has arrived broken and…

The product has arrived broken and unable to work. I have e mailed the company but had no reply.

September 24, 2021
Store Of Jam LTD logo

Reply from Store Of Jam LTD

We were sorry to hear of your findings with the item. We respond the next working day to all enquiries and hope you found the resolution provided satisfactory.
Thank you for your feedback it is important to us.

Rated 5 out of 5 stars

Very good service ordered two things…

Very good service ordered two things and was only sent one but was rectified after notifying them of mistake and arrived few days later without any problems

September 21, 2021
Store Of Jam LTD logo

Reply from Store Of Jam LTD

Thank you so much for your review it is important to us & thanks for your order.

Rated 5 out of 5 stars

Super quick next day tracked delivery…

Super quick next day tracked delivery very happy with purchase I bought three ivy in lit trellis 180x90 it was very well packed and boxed for delivery arrived next day tracking number provided so I could track item very happy from buying on the website to delivery. I will definitely buy again from this company good old fashioned values no hassle order and get your item delivered great service many thx

August 26, 2021
Unprompted review
Store Of Jam LTD logo

Reply from Store Of Jam LTD

Thank you so much for your review it is important to us & thanks for your order.

Rated 5 out of 5 stars

Brilliant!

Brilliant!! Helpful and very quick delivery. Love my little water feature, beautiful and very good quality

July 22, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, ordered water feature which was much cheaper than three local garden centres, came following day, packaging was great, lovely item. Will def be using this company again.

June 2, 2021
Unprompted review
Rated 5 out of 5 stars

I Purchased a 3 Piece Rattan Tiki Bar…

I Purchased a 3 Piece Rattan Tiki Bar which arrived promptly. The Items were well packaged inside and clearly labelled which was relief in assembly. It looks great, sturdy and surprisingly heavier than it looks.
A nice edition to the garden.

May 20, 2021
Unprompted review
Rated 5 out of 5 stars

Solar cascade water feature

I’m delighted with the service from Store ofJam , I ordered a solar powered ceramic water feature on Wednesday, it arrived by Friday, really well packaged . I’d seen this in a garden centre for £30 more so am very pleased. I will buy from them again.

May 14, 2021
Unprompted review
Rated 5 out of 5 stars

Very Nice product

Great communication and postage bought the slate obelisk it's really nice and only took minutes to put together very happy customer

April 7, 2021
Unprompted review
Rated 5 out of 5 stars

Frog fountain

Amazing service ! Ordered 2330 on a Tuesday night, delivered 1205 the following Thursday.
Haven’t set up and tried yet, but looks exactly as described and pictured. And competitive price , which included delivery !
What’s not to like !! Very happy customer.

March 19, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Excellent service!
I was a little nervous ordering from a company that did not have many reviews, however I cannot fault Store of Jam. I received an update email on the state of my order and received the actual item, GroZone Max greenhouse, very quickly. This was especially admirable considering we were mid Covid lockdown.
I have checked the item, everything seems to be in good order. I cannot comment on the quality of the greenhouse as I have not assembled it yet.
I would not hesitate to order from Store of Jam again.
Thank you for an outstanding service.

March 19, 2021
Unprompted review

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