Stormmerch Reviews 

277
TrustScore 2.5 out of 5

2.3

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, most reviewers were unhappy with their experience overall. Many customers experienced significant delays in receiving orders, with some items never arriving. A frequent concern was that products, especially cups, were not as advertised, often being of poor quality or incorrect designs. Obtaining refunds for unreceived or misrepresented items also proved challenging, as many reported denied or ignored requests. However, some people were satisfied with product quality and design, finding items well-made or visually appealing. A few reviewers mentioned faster delivery and appreciated communication updates. Conversely, some customers reported items arriving damaged, like broken lids, or functional issues such as misaligned lids or poor temperature retention.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and authenticity, with many reporting... See more

Quality

Reviewers mention ambiguous feedback about quality, with some consumers praising the top quality and... See more

Order

Reviewers highlight ambiguous aspects of order, with many expressing dissatisfaction and advising against... See more

Delivery service

People report negative experiences with delivery service, with many expressing frustration over long wait... See more

Refund

Customers had negative experiences with refunds, with many reporting that companies would not issue a full... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I ordered 2 custom Stanley cups … 1st it took a long time to arrive. Next, it’s not a Stanley cup, it’s just a look-alike. Doesn’t even say Stanley. And the custom design was just a printed wrap that... See more

Rated 3 out of 5 stars

I ordered two Berserk tumblers for my husband’s birthday. I knew they would arrive after his birthday would, but with the promise of I think it was 2 week shipping, I figured it wouldn’t take too too... See more

Rated 3 out of 5 stars

The merch itself was great very well made but the duration of things getting delivered takes way too long. That could use some improvement.

Rated 3 out of 5 stars

I was hesitant to order from Stormmerch based on reviews and comments on the web but they had a 40 oz cup I wanted so after a couple days of debating I ordered the cup. It arrived earlier than... See more


Company details

  1. Activewear Store

Written by the company

Email: support@stormmerch.com Phone: +44 7537 168838 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM Support Time: Mon – Fri: 8AM-5PM PST


Contact info

2.3

Poor

TrustScore 2.5 out of 5

277 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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2.3

All reviews

(277)

56 reviews in the last 12 months

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Rated 2 out of 5 stars

Would not order from here again

It took a month to get the cup I ordered. On top of that, after sending in all of my information, including shipping, at the time of my order, I had to reconfirm my address twice. The product itself is just okay. The straw is very flimsy and came bent.

April 1, 2026
Rated 1 out of 5 stars

This was a birthday present for my…

This was a birthday present for my daughter! Sadly she was disappointed as was I! It looked nothing like what I viewed on the website, now I must find a better option. I don’t like leaving negative reviews but I was asked to do so.

March 25, 2026
Rated 1 out of 5 stars

Very poor customer support.

The item I received was not what I wanted. They said I selected T shirt when the link I clicked was for a hoodie, and showed a photo of a hoodie. They would not issue a refund for their misleading ad.

March 27, 2026
Rated 4 out of 5 stars

Like the graphics but quality of the cups are questionable

The new cup we got is great, I’m still upset our first cups handle broke and let’s me question how long this next one will last. Thank you for the discount but should have replaced it instead. But the graphics are good, definitely don’t think our first purchase was a Stanley cup though. Not even sure on this last one. The lid tells a lot.

March 23, 2026
Rated 5 out of 5 stars

Stormerch designed 2 Hello Kitty cups…

Stormerch designed 2 Hello Kitty cups for my little girl that look amazing. They do great work and as long as you take care of them correctly (like our rhinestone cup with my daughter's name on it) and wash properly they last as well.

March 7, 2026
Rated 3 out of 5 stars

I ordered two Berserk tumblers for my…

I ordered two Berserk tumblers for my husband’s birthday. I knew they would arrive after his birthday would, but with the promise of I think it was 2 week shipping, I figured it wouldn’t take too too long. Cut to a month later, they finally arrive. One of them was perfect, and thankfully is my husband’s favorite character. The other was incredibly blurry. After being in “quality control” for more than 3 days, you would hope something like that would be caught. Overall, it felt like a gamble and I’m only giving it three stars because one of the two tumblers is how it should be.

March 5, 2026
Rated 1 out of 5 stars

Wait a month for AliExpress quality

I ordered the white Storm Trooper hoodie. First they let you wait for nearly a month, claiming they are printing it, it needs 'drying time' and even 'quality checks'. Right.
The product I eventually received was an AliExpress quality item, far from worth the price I paid for it, especially because I had to wait weeks for it!
This is elaborate dropshipping. A rip-off.

DO NOT BUY FROM THIS SITE.

December 10, 2025
Unprompted review

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