Storyblocks Reviews 2,493

Franco was able to take over f my subscription questions and even did the renewal for me!!! He was so helpful and quick!!! Thank you!!

Franco was an absolute gem. Give this man a raise!

Love storyblocks and the attention recieved by Franco. 10/10! Will be back for sure :)

Responsive communication. Franco and Simon were both helpful in answering my questions and restoring my account after I paused it for a couple of years. Storyblocks was great before and looks to be even better now. Many Thanks!

A bit pricey but its worth it, customer service 5/5

Franco helpt me very good and was very friendly.

Because I couldn't use the plugin, I had to switch to the $360 plan. The customer service staff responded to me very quickly and helped me solve the problem. It was very fast and I was very happy.

I will not write about their collection as we all know it rocks. I want to thank the team for their customer support. I will keep renewing my subscription as long as they stay the same.

Franco was very helpful. No runaround or hastle. He was able to assist with my request to cancel my subscription and refund my purchase.

Storyblocks has been working great for me. There's a very variety of all sorts of useful things, the pricing is good, the licencing/copyright rules are simple and easy going.

Also, the customer support is very good and helpful. I didn't use their services for several months, and I forgot that the yearly subscription automatically renews, which I didn't notice until a couple of months after. I contacted the support, and told them my case, and gave me a full refund and cancelled my sub! I'll definitely be back once I'm in need of some stock material again. This is a very professional no bs type of company, that I highly recommend!

Storyblocks is the go-to place for every creative!

Whether you need photos, videos, audio, or anything else—they have it all! Highly recommended!

Franco was was very focused at solving my problem.

Useless support, nosy salesman trying to push you, and then they lock your account "for your own protection" ignore you for 48 hours and of course that lost time is not reimbursed.

They quickly responded my questions and helped me with my suscription.

I've used Storyblocks for a few years now and it was my go to source for B-roll video. Anytime I had an issue customer service was fast to respond and handle it.

Franco was very clear and responsive, and solved my issue. Thanks Franco!

I upgraded to the Pro membership for a particular feature and unfortunately found that it didn't work as I expected for my workflow. Franco from the Storyblocks support team was friendly and helpful in assisting me with a refund, despite my decision to cancel my subscription.

It was a masterclass in customer service—responsive, understanding, and hassle-free. I truly value that in a company, and because of this experience, I wouldn’t hesitate to return when I need their services again.

The customer service is very good. In particular, Franco's customer service skills are excellent, he is always quick to respond and sorts out issues quickly. I have been using Storyblocks for many years and this is mainly because of their superb team!

I accidentally chose annual billing instead of monthly and it was over the weekend when customer service was closed. Franco was amazing!! He emailed me first thing Monday morning and issued a refund for the difference. It was easy, effortless and very fast on my end. Keep up the great work!!