Stoveglassshop Reviews 

1,002
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, noting that items like glass and fire bricks are exactly as described and fit perfectly. People frequently highlight the efficiency and speed of the delivery service, with many receiving their orders promptly and well-packaged. The ordering process is often described as easy and straightforward, with consumers appreciating the helpful service and smooth experience. However, some customers also noted concerns regarding product quality and fit. Specifically, a few reviewers mentioned issues with glass edges being ragged and unfinished, or items being cut slightly too large, which prevented a perfect fit for their wood burners.

What people talk about most

Product

Customers had positive experiences with the product, often praising the quality of the glass and its precise... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency, with... See more

Quality

Customers consistently note positive experiences with quality, often praising the products as the best... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and high quality.... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered replacement glass and rope for my wood burner and it arrived on time, very well packaged, and was a perfect fit. Everything was exactly as described and great quality. The whole process was ea... See more

Rated 5 out of 5 stars

Easy to identify the size of glass I required with the stove lookup feature. Quick delivery and very carefully packaged. Easy to follow fitting instructions with handy hits and tips. Good quality glas... See more

Rated 5 out of 5 stars

Excellent quick delivery given that I ordered on Christmas Eve! Fit the wood burner perfectly. Made what I thought would be a big problem easily fixed and no need to ask for any help whatsoever. Highl... See more

Rated 5 out of 5 stars

I used the online process to order my log burner glass. But my glass is arched so, as the website stated, I posted a template. I called the office to check that (a) they wouldn’t post the g... See more


Company details

  1. Glass Shop
  2. Glass and Mirror Shop
  3. Glass Cutting Service
  4. Glass Manufacturer
  5. Glass Merchant

Written by the company

Replacement Stove Glass Our replacement stove glass gives you the highest quality heat resistant “ceramic” glass (which is completely clear and transparent) at the best possible price since we calculate the cost of your replacement glass to the nearest square millimetre, which saves you money.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,002)

97 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very efficient service

Very efficient service , my order was exactly what I wanted . Was given a phone call to clarify and confirm my delivery options .

October 30, 2025
Rated 4 out of 5 stars

Mr jobs worth

According to my measuring tools it was 1or 2mm bigger than what I ordered. Which wasn’t a big deal but I might be to someone else. Glass arrived promptly and good quality

October 29, 2025
Rated 5 out of 5 stars

Great service and top quality Glass

I ordered my stove glass made to order after the cut-off time on Tuesday. The glass arrived by 11:00 AM on Thursday morning in Northern Ireland, well-packaged and fitted perfectly.
Top class job, thank you. Hopefully my glass will not break again, but if I need to get more, I will be straight back.

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

First class service - log burner replacement glass

I used the online process to order my log burner glass. But my glass is arched so, as the website stated, I posted a template. I called the office to check that (a) they wouldn’t post the glass before they got the template and (b) they had actually cut it from the template before posting.

From the time of my order to me fitting the glass at home took 5 working days. It was a perfect fit and delivered perfectly and packed appropriately. Good quality glass and cut.

I thought it was a bit pricey but considering the faultless service level, I’m happy and content.

Good work guys, from start to finish, nicely cut, warm and friendly but professional service. Good delivery.

Happy customer,
Mike

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

A Good Experience

Easy to identify the size of glass I required with the stove lookup feature. Quick delivery and very carefully packaged. Easy to follow fitting instructions with handy hits and tips. Good quality glass. Will definitely use again when needed.

October 1, 2025
Rated 5 out of 5 stars

Bespoke glass door glass within 3 days

I called the shop to ask advice on a very specific stove glass - they quickly recommended what to do and within 3 days my new glass had arrived - well packaged and fitted perfectly, would highly recommend.

September 24, 2025
Rated 5 out of 5 stars

Perfect for inglenook fireplace

I purchased fire bricks. The bricks arrived very well packaged and exactly the size that I had measured and requested. The bricks were easy to fit and are of good quality and look great in the fireplace.

September 23, 2025

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