Ordered replacement glass and rope for my wood burner and it arrived on time, very well packaged, and was a perfect fit. Everything was exactly as described and great quality. The whole process was ea... See more
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Replacement Stove Glass Our replacement stove glass gives you the highest quality heat resistant “ceramic” glass (which is completely clear and transparent) at the best possible price since we calculate the cost of your replacement glass to the nearest square millimetre, which saves you money.
Contact info
Unit 7 East Avenue, BD21 3JX, Keighley, United Kingdom
- 01274 892360
- info@stoveglassshop.co.uk
- stoveglassshop.co.uk
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Replied to 50% of negative reviews
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Very efficient service
Very efficient service , my order was exactly what I wanted . Was given a phone call to clarify and confirm my delivery options .
Mr jobs worth
According to my measuring tools it was 1or 2mm bigger than what I ordered. Which wasn’t a big deal but I might be to someone else. Glass arrived promptly and good quality
Did exactly as they described couldn’t…
Did exactly as they described couldn’t of asked for more sat the next day with my fire lit and problem resolved
The website was easy to navigate
The website was easy to navigate. There was clear and simple instructions on how to order the item required. It arrived quickly, and well packaged.
Great service and top quality Glass
I ordered my stove glass made to order after the cut-off time on Tuesday. The glass arrived by 11:00 AM on Thursday morning in Northern Ireland, well-packaged and fitted perfectly.
Top class job, thank you. Hopefully my glass will not break again, but if I need to get more, I will be straight back.
First class service - log burner replacement glass
I used the online process to order my log burner glass. But my glass is arched so, as the website stated, I posted a template. I called the office to check that (a) they wouldn’t post the glass before they got the template and (b) they had actually cut it from the template before posting.
From the time of my order to me fitting the glass at home took 5 working days. It was a perfect fit and delivered perfectly and packed appropriately. Good quality glass and cut.
I thought it was a bit pricey but considering the faultless service level, I’m happy and content.
Good work guys, from start to finish, nicely cut, warm and friendly but professional service. Good delivery.
Happy customer,
Mike
Log burner glass…
Top class service deal again with confidence. Fair price and fast postage
Fire brick My order of a fire brick was delivered…
My order of a fire brick was delivered on time and was exactly as requested. Would definitely use them again
A Good Experience
Easy to identify the size of glass I required with the stove lookup feature. Quick delivery and very carefully packaged. Easy to follow fitting instructions with handy hits and tips. Good quality glass. Will definitely use again when needed.
Glass ordered on a Wednesday
Glass ordered on a Wednesday, arrived on Friday by 2nd class RM.
Item cut to perfection and safely…
Item cut to perfection and safely delivered within timeliness given.
Bespoke glass door glass within 3 days
I called the shop to ask advice on a very specific stove glass - they quickly recommended what to do and within 3 days my new glass had arrived - well packaged and fitted perfectly, would highly recommend.
Perfect for inglenook fireplace
I purchased fire bricks. The bricks arrived very well packaged and exactly the size that I had measured and requested. The bricks were easy to fit and are of good quality and look great in the fireplace.
Helpful and friendly on the phone…
Helpful and friendly on the phone followed by a very prompt delivery of the subsequently ordered glass.
Good price well packaged with clear fitting instructions. Can’t fault it.
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