STOW London Reviews 

272
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and beautiful craftsmanship of the products, highlighting the luxurious feel of the leather, well-made hardware, and thoughtful design that makes bags roomy and comfortable. Customer service is frequently described as excellent, with consumers commending the team's responsiveness and helpfulness. The ordering process is often smooth, and delivery is typically fast and efficient. However, some customers also suggested additional product features, such as more interior compartments or different color options. A few others felt that strap lengths could be improved for better comfort.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing delight with the quality and... See more

Quality

Users describe positive interactions with quality, consistently praising the beautiful craftsmanship and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast shipment and quick... See more

Customer service

Consumers find customer service to be exceptionally positive, with many reviewers highlighting the... See more

Order

Customers consistently note positive experiences with order, finding the application and website made it... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Mrs. appreciated the leather strap for her Mini Curve much more than the chain strap that came with it. It enabled the bag to be much lighter and more comfortable to carry. She also enjoys carryin... See more

Rated 5 out of 5 stars

Great customer service! Very responsive to customer’s questions. I would love it if silver hardware was more available with your handbags! The gold hardware is lovely. But some of us really like the... See more

Rated 5 out of 5 stars

Excellent customer service! I was interested in a sold out model and asked when it would be available again. Peter let me know it would be in a few months, but a few days later messaged me that it'l... See more

Rated 5 out of 5 stars

Stow has the best customer service - fast, responsive, and helpful. Beautiful bag with gorgeous hardware and perfect stitching. The camel colored leather almost looks like plastic because it’s so perf... See more


Company details

  1. Leather Goods Store

Written by the company

Welcome to the world of STOW. Luxury leather bags and accessories, Handcrafted in Spain. Making Beautiful Better. We believe in Timeless style, with a Sustainable Future.


Contact info

4.8

Excellent

TrustScore 5 out of 5

272 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(272)

119 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

More interesting design wanted for cross body bags

The only one point why i did not gave 5 star its because i wish they made some other interesting design for a cross body bags.
That is it.
Otherwise I love every bag I own from stow london! And I got already 3 bags in total :)
Great quality!
Will definitely buy more!

October 23, 2025
Rated 4 out of 5 stars

The purse is pretty

The purse is pretty, amazing leather and craftsman.
2 points about this purse: 1 - I wish I could use the shorter handle on my shoulder and 2- I wish there were compartments for organization inside the bag.
Otherwise I really like it

September 23, 2025
Rated 5 out of 5 stars

It was a very smooth purchasing…

It was a very smooth purchasing experience. I love the leather quality but unfortunately the colour (beige) and the bag size didn’t work for the style I needed. I wish the company introduced more sizes and cream blush colours. Return was effortless.

September 18, 2025
Rated 5 out of 5 stars

Great quality and design!

The product is beyond beautiful, feels so luxurious, the quality didn't disappoint at all. This was the first time buying myself a luxury bag, and I couldn't be happier with my choice.

August 22, 2025
Rated 5 out of 5 stars

Superior quality and workmanship. Finally a return to turned edges!

Superior quality and workmanship. The leather has a wonderful feeling and you can tell it’s quality. I really appreciate the turned edge technique along the sides of the pouch, because most of the bags on the market currently have edges that have paint and they eventually crack and look unappealing with even just a year of wear. This feature is really the sign of quality because it takes skill to create it. The only suggestion I would make is that it would be nice to have an option with a dark color interior lining instead of a light color which is prone to staining.

August 19, 2025
Rated 4 out of 5 stars

Shipping was super fast but.....

Shipping was super fast, that was great. The mini bag is difficult to get in to and the magnets do not always stay together. When I received the bag, it almost felt like it had been used, so I am not sure about that. I wish it came with the leather crossbody strap as well. Thank you.

August 20, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look