STOW London Reviews 

User friendly website makes shopping easy Parcel was prepared securely to avoid damage. And the delivery is fast.

A beautifully made bag in a gorgeous quality, supple leather.  So pleased I bought the crossbody strap to go with as it's a perfect day bag with ample room for carrying everything I need. 

Communication and customer service was top notch too - thank you, Peter!

Beautiful bags with terrible service…no one will get back with me regarding a return…so frustrating.

Excellent quality purse. Great construction and plenty of storage space inside. Definitely my go-to purse. Only reason I deducted a star is because it took way longer to manufacture than originally quoted (took an extra month!)

This is going to be the first of many bags I buy from Stow London. The bag is beautiful, ordering online was simple and the package came in great condition.
Love love love

Excellent customer service! I was interested in a sold out model and asked when it would be available again. Peter let me know it would be in a few months, but a few days later messaged me that it'll actually come in earlier than expected and I could preorder it now. I preordered and realized weeks later I'd rather have a different (in stock) model, so they let me pay the difference and I received my bag within 5 days of placing the new order.

The bag itself (Curve bag in black/silver hardware) is beautifully made and wonderfully slouchy. The leather feels and smells great!

Great quality of the delivered product! Great customer service, including effective communication and timely notifications. The packaging, the speed of delivery--superb. Thank you, it was a pleasure, STOW.

Stow has the best customer service - fast, responsive, and helpful. Beautiful bag with gorgeous hardware and perfect stitching. The camel colored leather almost looks like plastic because it’s so perfect. I actually look forward to breaking it in a bit more. Great design all around.

Beautiful bag, love it!

Just returned home n found yr lovely bag! Leather amazingly soft n high quality. Completely satisfied by the workmanship. The bag is not as bulky as I thought.
Very happy with the purchase which arrived in a short time!

Fast, well informed delivery .

Very beautiful purse and very nice leather
Your customer service department was exceptional they answered email very quickly

Very friendly and efficient customer service - and great quality bag!

The absolute worst experience with a bag company I have ever had. Distasteful customer service. I would never order from Stow again.

After paying in full in April, I did not receive my bag on May 15 as promised. End of June comes around and still no bag, no indication from the company on when it is coming. When I inquired Stow couldn’t provide a timeline, so I cancelled the order. In July they still send the bag—then asked me to return it sending a very inconvenient DHL shipping label. I request a UPS label and because I didn’t ship the bag within two days, they schedule a pickup without confirming with me. I wasn’t in town. Completely disorganized, self serving company that I would not recommend to anyone.

Excellent quality, quick delivery, very helpful chat about details of the product

Responsive customer service. Good quality leather and craftsmanship. Overall it was a very good buying experience

The bag is gorgeous and functional. If I could make two changes to make it perfect it would be to add feet to protect the bottom of the bag and to make the attached pouch removeable.

Great product. Shipment was later than anticipated based on “ready for shipment” date when making the purchase. Had to reach out when shipment was not received to get an update. Support was responsive. Despite the delay, very satisfied with the product and would order again!

I bought Beth Shoulder bag, it was preordered and had to wait several weeks to be delivered. The bag is beautiful, the quality is superb and I love it. Definitely worth waiting. The same goes for customer service, excellent!