Tisvildeleje Strandhotel Reviews 24

TrustScore 2.5 out of 5

2.5

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2.5

Poor

TrustScore 2.5 out of 5

24 reviews

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Rated 1 out of 5 stars

Unedible food and the manager from hell

We were so excited to enjoy Tisvildeleje at the end of summer. After a lengthy corona isolation, this was to be the highlight of the summer. The room we had booked was lovely - with a gorgeous terrace overlooking the town and the sea.

Unfortunately, it went rapidly downhill from there. The food we were served on the first evening was simply unedible. The appetizers were oily and unappetizing, the octopus was slimy and chewy and the chèvre was soggy. The main course of beef was both raw inside and burnt on the outside, as was the sauce. We had to send both back, though unfortunately too late as we both ended up getting sick.

However, this was just the beginning. When we tried to raise the matter with the management, we were not offered an apology. Instead, we were asked to pay for dry cleaning of an already dirty wall to wall carpet in the room. In a moment of bad luck, a glass of red wine had been spilt during the first night, leaving a stain in an already dirty carpet. The manager was rude and unpleasant, suggesting their food was high end and as good as NOMA, and that we were the difficult ones.

We had paid for the room already from a US CC, but the manager tried to double charge us for the stay on our Danish CC; in addition, he billed us for the dry cleaning and yet did not cancel the price of a seriously substandard dining experience.

Whatever you do or dont do, stay away from this ghastly place - its the diametrical opposite of “hygge” and a truly horrific experience.

November 27, 2021
Unprompted review
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