Straps & Kettles Reviews 

113
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Not even received my 3 straps yet but the amount of customer service from Toni has been outstanding. I emailed one question yesterday (from Thailand) and had a response back within 5 mins . I’ve been... See more

Rated 5 out of 5 stars

I recently purchased a new watch strap and I must say, I'm thoroughly impressed. I wholeheartedly recommend Straps & Kettles to anyone looking to upgrade their timepiece. It's a fantastic produc... See more

Rated 4 out of 5 stars

I was surprised at how soft and supple the rubber straps were and the weave texture definitely gives it a more premium look. The packaging is also first rate and the fit to my watch was perfect. I o... See more

Rated 3 out of 5 stars

Strap is nice quality and very comfortable on the wrist On the downside I had a nightmare time trying to get the supplied spring bars to fit my blancpain swatch watch Had to resort to trying to u... See more

Company replied

Company details

  1. Jeweler

Written by the company

Straps & Kettles are the UKs leading watch strap and watch accessories supplier.


Contact info

4.2

Great

TrustScore 4 out of 5

113 reviews

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4.2

All reviews

(113)

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Rated 3 out of 5 stars

Nice strap, But

Nice strap looks well made. Had to return as it was too small for my wrist. Need to cater for people with larger wrist circumferences

March 12, 2024
Straps & Kettles logo

Reply from Straps & Kettles

Hi GR
Thank you for leaving your feedback, whilst we appreciate your kind words on the quality of the strap, we are looking at introducing a range for those with larger wrists so keep an eye out. In the meantime, this 3* review is really pulling down our TrustPilot score, so we would really appreciate a revision of this review.
Best
Sami
S&K

Rated 5 out of 5 stars

Expectations exceeded

The customer service was fantastic and of course the Strap i received exceeded all my expectations. I was particularly impressed with the quick release lugs.

Will definitely be getting more straps from here!

March 5, 2024
Rated 5 out of 5 stars

I purchased 3 watch straps from Straps…

I purchased 3 watch straps from Straps & Kettles and must say I am overjoyed with what has arrived. The pebble leather comes with a beautiful padding, the woven straps have a gorgeous design and the clasp strap also came perfect. Will refer to all of my friends!

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Not even received my 3 straps yet but the amount of customer service from Toni has been outstanding. I emailed one question yesterday (from Thailand) and had a response back within 5 mins . I’ve been one of those customers who asks a million question and nothings been too much of a problem . I know I’ll love the straps purely looking at the reviews and everyone loves the quality of them

February 13, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent in every way

So let’s face it, the swatch blancpain is lovely, but the strap is like an off cut from your grannies old kitchen towel. I wasn’t sure about the upgrade until it arrived. It takes the watch to a new level and the strap is lovely, formed to the watch and easy to install with all the tools you need in lovely packaging and arrived days early! Super impressed! It’s not crappy Amazon taff!

January 12, 2024
Unprompted review

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