Not even received my 3 straps yet but the amount of customer service from Toni has been outstanding. I emailed one question yesterday (from Thailand) and had a response back within 5 mins . I’ve been... See more
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I recently purchased a new watch strap and I must say, I'm thoroughly impressed. I wholeheartedly recommend Straps & Kettles to anyone looking to upgrade their timepiece. It's a fantastic produc... See more
I was surprised at how soft and supple the rubber straps were and the weave texture definitely gives it a more premium look. The packaging is also first rate and the fit to my watch was perfect. I o... See more
Strap is nice quality and very comfortable on the wrist On the downside I had a nightmare time trying to get the supplied spring bars to fit my blancpain swatch watch Had to resort to trying to u... See more
Company replied
Company details
Written by the company
Straps & Kettles are the UKs leading watch strap and watch accessories supplier.
Contact info
128 City Road, EC1V 2NX, London, United Kingdom
- info@strapsandkettles.com
- strapsandkettles.com
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Great product and excellent service
Great product and excellent customer service. Will definitely use again.
Strap is nice quality and very…
Strap is nice quality and very comfortable on the wrist
On the downside I had a nightmare time trying to get the supplied spring bars to fit my blancpain swatch watch
Had to resort to trying to use my original swatch springbars to get the strap fitted also extremely difficult to do
Got there in the end but it wasn’t easy

Reply from Straps & Kettles
great bracelet
great bracelet ! I had a little issue with one of mine and they directly sent me another one !! <3
Very good quality and client service.
Quality straps that fit seamlessly
Quality straps that fit seamlessly! Fast delivery and great customer service too!
Loved the product & the custom experience
Loved the product & the customer service, the team really went out of their way to answer all of my particular questions, the strap fits just perfectly on my rolex, will deffo be purchasing again soon
An amazing customer experience with great products
An amazing customer experience. The product itself is fantastic and I’ll definitely be back for more, but the team behind the brand are great. Would recommend Straps & Kettles to anyone.
Disappointed with the strap provided by…
Disappointed with the strap provided by Omega x Swatch, after purchasing a strap from straps and kettles, I have been able to wear my swatch regularly; the is durable, comfortable and aesthetically pleasing.
Amazing!!!!
Amazing quality and service.
Great quality & even better customer…
Great quality & even better customer service :)
Thoroughly recommend
I was extremely happy with the customer service. I was always hesitant about changing the strap on my Day Date but after seeing some of their examples and being shown the different options available and how they could look, I now have the perfect watch for all occasions instead of just when I wear a suit. Also the quality is great and fits the watch perfectly.
Love my new strap for my Rolex
Love my new strap for my watch, great service and easy to attach
Absolutely amazing 🤩
Absolutely love my new strap 🤩 great quality great customer service. Ideal Christmas present.
Amazing company
Amazing company, products are service are both exemplary!!
Highly recommended.
Amazing quality product and a brilliant…
Amazing quality product and a brilliant service. Would order again and try and different style next time. I would highly recommend.
Love these straps and recommend
Love these straps, will always order from them going forward!
Lovely designs and great quality…
Lovely designs and great quality straps. I’ve purchased from other companies and none of them were as good as Straps & Kettles. Definitely recommend them and looking forward to purchasing from them again!
Great Product !!
Great business
Great business, great products. Loved the rubber watch strap I got for my swatch
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