Horrible delivery service via GLS with zero opportunity to speak to a human being. until today my shoes got lost and no communication. worst decision ever
Company replied
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See what reviewers are saying
Good staff very good service buy and return without problem and quality is top range I am so happy with your service top 10
I had an outstanding experience with Strauss. The products' quality was truly exceptional —everything felt durable, well‑designed, and exactly as promised. Their client support was just as impressive... See more
Company replied
I bought safety shoes and socks so far, very good quality both in products and in service. When I received my order I understood the seriousness with which the company treats its customers.
Company replied
Company details
Written by the company
Strauss is een van 's werelds grootste fabrikanten van werkkleding en veiligheid op het werk. De producten met utiliteitskarakter hebben nu een echte lifestyle en cultstatus onder de fans. Strauss behaalt het grootste deel van zijn omzet online, waardoor het een van de vijf grootste online detailhandelaren in Duitsland is. De onderneming telt 1.700 werknemers en produceert wereldwijd in 27 landen, met de nadruk op Zuidoost-Azië.
Contact info
Netherlands
- 0702626260
- info@strauss.nl
- strauss.com/nl
4.5
Excellent
1K reviews
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Snelle levering perfect👌
January 7, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Th package was demaged
January 6, 2026
Reply from STRAUSS
Hallo, wilt u zo vriendelijk zijn ons een foto te sturen van het beschadigde pakket? Hartelijke groeten.
Good quality and fast delivery 👍
January 2, 2026
Reply from STRAUSS
Hello, thank you for your positive feedback. Kind regards.
Mourad Kallala is a boss
Mourad Kallala is a boss! Very good service. does really think with you instaid of just answering! Boss
July 26, 2024
Unprompted review
Good quick clear
September 26, 2023
I dont know about your
I dont know about your. But GLS Is worst delivery ever. Still dont get package...
August 27, 2023
Reply from STRAUSS
Hello, I'm sorry to hear that it took longer for GLS to deliver your order. Nonetheless I wish you a lot of work pleasure with your shoes. Kind regards.
Hi. I've been waiting for work pants for 2 weeks and still nothing I don't think it's anything to praise
Hi. I've been waiting for work pants for 2 weeks and still nothing I don't think it's anything to praise
It's not true, my son was at home all week and you weren't there
Michał Karelus
July 25, 2023
Reply from STRAUSS
Hello, sorry to hear that you are not satisfied with our services. We tried to deliver your order twice on the 28th of July but unfortunately you were not at home. Please contact us so we can find a solution for the delivery. Kind regards.
Fast delivery
Fast delivery, super quality and for sure i will order more stuff from them.
May 29, 2023
Reply from STRAUSS
Thanks a lot for your lovely feedback. Looking forward to seeing your new order coming in. Kind regards.
Reply from STRAUSS
Hello, thank you for your positive feedback. We will do our best that you stay happy with us. Kind regards.
Good quality and good service!
November 29, 2022
Reply from STRAUSS
Hello, thank you for your positive feedback. Kind regards.
Roger
No order has been delivered. please don't lie. and give me my money back. nobody contacted me.! please confirm my signature of receipt anything.! I will never buy anything in your store again, and in dubs, when you approach customers
October 31, 2022
Reply from STRAUSS
Hallo, bedankt voor uw reactie. Uw bestelling is op 31 oktober geleverd. Hartelijke groeten.
Gls is terrible
September 3, 2022
Reply from STRAUSS
Hallo, bedankt voor de reactie. Ik stuur u een e-mail en zou graag willen weten wat er met GLS aan de hand was. Hartelijke groeten.
I used to like the ES had great…
I used to like the ES had great…
I used to like the ES had great experience with them in the passed so I ordered again but now for my company. Part of my order arrived fast no problems. The personalized items the communication was one big mess. But fine as long as they deliver. But I’m now already waiting for over 2 months on my clothes. Customer services is not helpful and canceling is not a option they say…. I’m definitely not going to all this trouble next time any more and order from a different company.
April 28, 2022
Unprompted review
Reply from STRAUSS
Hello Sidney, I would like to get in touch with you to discuss the problems. Please contact us and ask for me. Kind regards, Nancy
Horrible delivery
Horrible delivery, a shirt at a time, not the same delivery stated on the website, 100000 invoices for something paid once, called and still waiting for their response.
December 8, 2021
Reply from STRAUSS
Good afternoon, I am sorry to read you are not happy with the way the delivery took place. In case you need further assistance, feel welcome to give us a call so we can look into this together. With kind regards, Irene
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