I purchased a pair of Kastra safety boots, and they lasted me six years ago, that’s six years of working on building sites in all weather conditions, and they’re only just starting to look worn.... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
I debated whether to splash out on Strauss stuff as I'm only a DIYer and it is on the higher end money-wise. I have been frustrated with other brands work trousers that are poorly fitting and restrict... See more
Company replied
Delivered on time & date no problem at all, very well protection packaged, boots wear is very comfortable & very happy wiv your service as always. Keep it up 👌 Cheers Rob 👍🏻
Great service….everything I’ve ordered seems excellent quality….one of my items was on hold whilst they waited for new stock I was kept updated on the expected dates and refunded immediately when I ch... See more
Company replied
Company details
- Safety and Work Wear Store
- Activewear Store
- Safety Equipment Supplier
- Security Equipment Store
- Uniform Store
- Work Clothes Store
Written by the company
Work shoes, workwear, safety gear – we equip our customers from the skilled trades, industry, and service sectors from head to toe. With a workforce of over 1,700 people in 10 offices across Europe, we are using cutting-edge technologies, state-of-the-art manufacturing, and in-house craftsmanship to engineer not merely workwear but apparel that works.
Contact info
United Kingdom
- 01252 607855
- sales@strauss.co.uk
- strauss.com/uk
4.5
Excellent
9K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Always great workwear
April 13, 2026
Reply from STRAUSS
Hello Andrea,
Thank you for your review, we appreciate your feedback. We hope to see your continued business with us in the future.
Kind regards, Courtney
The boots I just got are absolute…
The boots I just got are absolute premium and great on the feet it’s also my first pair without laces and the adjustable cog is a game changer
April 13, 2026
Reply from STRAUSS
Hello Jamie,
Thank you for your review. Customer feedback is very important to us and it is great to know that you are happy with our products.
Kind regards, Courtney
Great company
Great service, well packaged and good quality products, what more could you ask for!
April 13, 2026
Reply from STRAUSS
Hello Mike,
Thank you for your review, we are glad to hear that you are happy with your Strauss experience.
Kind regards, Courtney
Try to return send email to Royal Mail…
Try to return send email to Royal Mail twice no one came, return policy absolutely rubbish
April 13, 2026
Reply from STRAUSS
Good afternoon Adriyana,
Thank you for your review.
We always appreciate customer feedback and this will be forwarded to the appropriate team. In this case I would advise using our free returns label to generate the QR code and then taking that to the Royal Mail post office directly, this way there can be no complications with collections.
I apologise for the inconvenience but once we receive this back at our UK returns depot we will process the return for you.
I hope you have a lovely day.
Should further questions arise please do not hesitate to contact us with the following reference number # 7111713.
You can reach us under the following number: 01252 607855.
Reply from STRAUSS
Good afternoon Gary,
Thank you for your review.
We always appreciate positive reviews and I'm glad you're happy with our customer services as well as the quality and fit of our products. I hope you have a lovely day.
Kind Regards,
Chay-Benjamin.
Still waiting for my delivery
Still waiting for my delivery, over 3 weeks since purchase.
April 13, 2026
Reply from STRAUSS
Good afternoon Mark,
Thank you for your review.
We always appreciate customer feedback and I apologise for the inconvenience faced with your delivery. If you would like more assistance to try to make this right please contact our UK customer services and we will do everything we can to have this re-delivered for you as soon as possible.
Have a lovely day.
Should further questions arise please do not hesitate to contact us with the following reference number # 7111607.
You can reach us under the following number: 01252 607855.
Nice and fast!
April 13, 2026
Reply from STRAUSS
Hello Denislava,
Thank you for your review.
We are happy that you love our products and the delivery service was great. We look forward to your continued business.
Kind regards,
Tanith
Reply from STRAUSS
Hello Louise,
Thank you for your review.
We always appreciate great feedback and are very happy you like the quality of our products.
Kind regards,
Tanith
Absolutely spot on in all aspects.
Absolutely spot on in all aspects.
Great service.
Value for Money.
Top quality kit.
Great customer care.
April 13, 2026
Reply from STRAUSS
Hello Mike,
Thank you for your review.
We are very happy that you found the ordering process smooth and you are now enjoying your new products.
Kind regards,
Tanith
Reply from STRAUSS
Hello Andrew,
Thank you for your review.
We are happy that you love our products and the delivery service was great. We look forward to your continued business.
Kind regards,
Tanith
Reply from STRAUSS
Hello Raminder,
Thank you for your review.
We always appreciate great feedback and are very happy you like the quality of our products.
Kind regards,
Tanith
Reply from STRAUSS
Good afternoon Leo,
Thank you for your review.
We always appreciate positive reviews and I'm glad you're happy with the quality of our products.
I hope you have a lovely day.
Kind Regards,
Chay-Benjamin.
Very comfy safety trainers
Very comfy safety trainers, and top quality! Definitely I would recommend and buy more products in future for myself.
April 13, 2026
Reply from STRAUSS
Good afternoon Daniel.
Thank you for your review.
We always appreciate positive reviews and I'm glad you're happy with the quality of our products, we look forwards to any future orders and I hope you have a lovely day!
Kind Regards,
Chay-Benjamin.
Ordering simple
Ordering simple, range of products excellent, delivery prompt and the quality of the t shirts is as expected.
April 13, 2026
Reply from STRAUSS
Hello Ann,
Thank you for your review.
We are very happy that you found the ordering process smooth and you are now enjoying your new products.
Kind regards,
Tanith
Reply from STRAUSS
Good afternoon,
Thank you for your review.
We always appreciate positive reviews and I'm glad you're happy with our customer services. I hope you have a lovely day.
Kind Regards,
Chay-Benjamin.
Good quality product and good value for…
Good quality product and good value for money.
April 7, 2026
Reply from STRAUSS
Hello Rupert,
Thank you for your review.
We always appreciate great feedback and are very happy you like the quality of our products.
Kind regards,
Tanith
Web site was easy to navigate
Web site was easy to navigate
I purchased the long body T shirt size was spot on and long as I'm 6,2in .The order even came with some freebies, I shall definitely use again.
April 10, 2026
Reply from STRAUSS
Good morning,
Thank you for your review.
We are very happy that you found the ordering process smooth and you are now enjoying your new products.
Kind regards,
Tanith
Reply from STRAUSS
Hello Les,
Thank you for your review.
We are happy that you love our products and the delivery service was great. We look forward to your continued business.
Kind regards,
Tanith
Quick delivery
Quick delivery, Great Polo Shirts, excellent fit, well made and great choice of colours.
April 10, 2026
Reply from STRAUSS
Hello Bob,
Thank you for your review.
We are happy that you love our products and the delivery service was great. We look forward to your continued business.
Kind regards,
Tanith
Reply from STRAUSS
Hello Anthony,
Thank you for your review.
We always appreciate great feedback and are very happy you like the quality of our products.
Kind regards,
Tanith
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