I purchased a pair of Kastra safety boots, and they lasted me six years ago, that’s six years of working on building sites in all weather conditions, and they’re only just starting to look worn.... See more
Company replied
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Review summary
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I debated whether to splash out on Strauss stuff as I'm only a DIYer and it is on the higher end money-wise. I have been frustrated with other brands work trousers that are poorly fitting and restrict... See more
Company replied
Delivered on time & date no problem at all, very well protection packaged, boots wear is very comfortable & very happy wiv your service as always. Keep it up 👌 Cheers Rob 👍🏻
Great service….everything I’ve ordered seems excellent quality….one of my items was on hold whilst they waited for new stock I was kept updated on the expected dates and refunded immediately when I ch... See more
Company replied
Company details
- Safety and Work Wear Store
- Activewear Store
- Safety Equipment Supplier
- Security Equipment Store
- Uniform Store
- Work Clothes Store
Written by the company
Work shoes, workwear, safety gear – we equip our customers from the skilled trades, industry, and service sectors from head to toe. With a workforce of over 1,700 people in 10 offices across Europe, we are using cutting-edge technologies, state-of-the-art manufacturing, and in-house craftsmanship to engineer not merely workwear but apparel that works.
Contact info
United Kingdom
- 01252 607855
- sales@strauss.co.uk
- strauss.com/uk
4.5
Excellent
9K reviews
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returned shorts i tried on and then…
returned shorts i tried on and then they accused me of ripping them and they had marks on, terrible customer service.
April 3, 2026
Reply from STRAUSS
Good afternoon Lee,
Thank you for your review.
We always appreciate customer feedback and this will be passed on to the relevant team. If you would like any further support please contact our customer services team and we will do our best to help moving forwards.
I hope you have a lovely weekend.
Should further questions arise please do not hesitate to contact us with the following reference number # 7098633.
You can reach us under the following number: 01252 607855.
Poor shipping and communication!
Ordered a product and no info on shipping a tracking number nor arrival date ! Will not order again from them you order an item because you need it not to keep looking if it shipped or not atleast up date the consumer on the status !Most items ship that day or the next and atleast gives you an update on the progress !
April 9, 2026
Unprompted review
Reply from STRAUSS
Good afternoon Tim,
Thank you for your review.
We always appreciate reviews and your feedback will be passed on to the appropriate team to help improve our service moving forwards. I hope you have a lovely weekend.
Should further questions arise please do not hesitate to contact us with the following reference number # 7098199.
You can reach us under the following number: 01252 607855.
Easy to navigate and order from website…
Easy to navigate and order from website with plenty of information. Delivery arrived as advised.
April 3, 2026
Reply from STRAUSS
Good afternoon Wendy,
Thank you for your review.
We always appreciate positive reviews and I'm glad you're happy with our website as well as our ordering and delivery processes!
I hope you have a lovely day.
Kind Regards,
Chay-Benjamin.
Very happy with the quality of the…
Very happy with the quality of the footwear has by far outlasted any previous work trainers
The decorators trousers again really good quality, excellent size range so resulting in an excellent fit I also really like the slight stretch in the waist I’m a 31/32 in between so a 31 with a bit of elasticity gives me personally the perfect fit without the need for a belt which I just can’t get used to wearing whilst working! I think price wise they are extremely competitive with all things considered I think all there work wear is excellent value for money! Oh and love the style choice very nicely designed, in fact they are almost the designer version of workwear…in my humble opinion!
April 9, 2026
Reply from STRAUSS
Hello Kev,
Thank you for your review. Customer feedback is very important to us and it is great to know that you are happy with our products.
Kind regards, Courtney
Expensive but you get what you pay for…
Expensive but you get what you pay for and these are absolute quality. The flexi belt makes these the most comfortable work trousers on the market. Have been wearing this brand for 10 years would wear anything else.
April 9, 2026
Reply from STRAUSS
Hello Simon,
Thank you for your review, we appreciate your feedback. We hope to see your continued business with us in the future.
Kind regards, Courtney
Excellent service well packaged and…
Excellent service well packaged and arrived promptly
March 18, 2026
Reply from STRAUSS
Hello,
Thank you for taking the time to write your review. We are pleased to hear that you are happy with our services.
Kind regards, Courtney
Reply from STRAUSS
Hello Charles,
Thank you for taking the time to write your review. We are pleased to hear that you are happy with our services.
Kind regards, Courtney
The best workwear for women
Good quality, well designed workwear that can cope with hard wear and regular washing. The only company that really makes workwear for women.
April 8, 2026
Reply from STRAUSS
Good afternoon Lisa,
Thank you for your review.
We always appreciate positive reviews and I'm glad you're happy with the quality of our work wear and our focus on providing quality workwear for women.
I hope you have a lovely day.
Kind Regards,
Chay-Benjamin.
Reply from STRAUSS
Hello Colin,
Thank you for your review.
We always appreciate great feedback and are very happy you like the quality of our products.
Kind regards,
Tanith
Sizes have changed since I last…
Sizes have changed since I last ordered. Previously bought 34 trousers and shorts and the new ones I bought are to tight in the legs and shorts don’t have any flex in them
April 8, 2026
Reply from STRAUSS
Hello Joshua,
Thank you for your review.
We always appreciate feedback and this will be passed onto the relevant team.
Kind regards,
Tanith
Reply from STRAUSS
Hello David,
Thank you for your review, we appreciate your feedback. Please note, our delivery time is stated on our website.
Kind regards, Courtney
Reply from STRAUSS
Hello Sean,
Thank you for your review, we are glad to hear that you are happy with your Strauss experience.
Kind regards, Courtney
Easy to find and order
Easy to find and order. The quality is excellent. I have bought trousers jackets and wear them as casual clothes as I'm retired. And they just look great.
April 3, 2026
Reply from STRAUSS
Good morning Steven,
Thank you for your review.
We always appreciate positive reviews and I'm glad you're happy with our ordering process and the quality and style of our products, I hope you have a lovely day!
Kind Regards,
Chay-Benjamin.
Disappointing after care
Disappointment so far with Strauss. Ive ordered a lot of workwear in the past and more recently some work boots that fell apart after an unacceptably short period or time and was advised I hadn’t selected a hard wearing enough boot. I was recommended another type and so bought that and it has came apart at the seams. Im currently in the middle of dealing with it but there seems to be no sense or urgency from customer service to sort this reasonably and they just keep asking what I have used to treat the leather rather than addressing the fact they have fallen apart at the seams. The boot clearly is not fit for purpose and this should be a straight forward response but the responses from customer service are disappointing. Hopefully they will resolve this soon.
April 8, 2026
Unprompted review
Reply from STRAUSS
Good morning Andy,
Thank you for your review.
Our head office reviews replacements on a case by case basis so sometimes there is some back and forth internally for complicated cases. I will pass this feedback on to the appropriate team and I apologise for the inconvenience faced with your order.
I hope you have a lovely day.
Should further questions arise please do not hesitate to contact us with the following reference number # 7084814.
You can reach us under the following number: 01252 607855.
Quality
Only time I've ever had to return a straus product was down to me ordering wrong leg length. Returned and right size reordered no problem. Products are good had loads of work stuff from socks and trainers to chain saw pants and coats. Only issue you won't get next day delivery generally takes a few days as clears customs etc. but well worth the wait!
April 8, 2026
Reply from STRAUSS
Hello Rob,
Thank you for your review.
We are very happy that you found the ordering process smooth and you are now enjoying your new products.
Kind regards,
Tanith
Reply from STRAUSS
Hello Phil,
Thank you for your review.
We are happy that you love our products and the delivery service was great. We look forward to your continued business.
Kind regards,
Tanith
Quick and easy to order
Quick and easy to order, delivery time as explained when ordered.
April 8, 2026
Reply from STRAUSS
Hello Shaun,
Thank you for your review.
We are very happy that you found the ordering process smooth and you are now enjoying your new products.
Kind regards,
Tanith
Reply from STRAUSS
Hello Gillian,
Thank you for your review.
We are happy that you love our products and the delivery service was great. We look forward to your continued business.
Kind regards,
Tanith
Really happy with these shoes
Really happy with these shoes — they look great and the delivery was super fast.
April 8, 2026
Reply from STRAUSS
Hello Katarzyna,
Thank you for your review.
We always appreciate great feedback and are very happy you like the quality of our products.
Kind regards,
Tanith
Always clear and straightforward…
Always clear and straightforward ordering,
very quick response and excellent customer care via email.
April 8, 2026
Reply from STRAUSS
Hello John,
Thank you for your review.
We are very happy that you found the ordering process smooth and you are now enjoying your new products.
Kind regards,
Tanith
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