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Street Cars Reviews 

769
•
TrustScore 4.5 out of 5

4.5

Taxi Service
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Review summary

Created with AI, based on recent reviews

Considering 498 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the drivers are extremely polite, professional, and helpful, ensuring that every journey is smooth and relaxing. Travelers also find the booking experience straightforward and appreciate the prompt, reliable pickups directly from the airport terminals. Many individuals emphasize that the vehicles are kept impeccably clean and comfortable for all passengers. Though some customers experienced problems, noting that delayed arrivals or booking mix-ups caused significant inconvenience. A few people also mentioned that unexpected scheduling errors or overbooked reservations disrupted their important travel plans. Some reviewers expressed frustration when communication from the office did not match actual wait times.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting the polite, friendly, and helpful... See more

Service

Reviewers mention positive feedback about service, noting that drivers are exceptionally polite, helpful, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that drivers are frequently prompt and... See more

Location

Clients share ambiguous opinions on location, experiencing both confusion and ease. Many reviewers reported... See more

Booking process

People report ambiguous experiences with booking process, showing mixed reactions. While some reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We arrived at Manchester airport very tired after travelling 24 hours with little sleep but the call center was very clear and concise giving clear pickup instructions and time. We had constant commun... See more

Rated 5 out of 5 stars

Mohammed in Reservations is always exceptionally friendly,professional and very caring. He is always a joy to deal with. Wayne at the Airport, I met him last month when my Wife landed at MAN and... See more

Rated 5 out of 5 stars

Hi, special mention for Akma ( apologies if spelt wrong) Lovely chap who drove me safely to my destination in Bramhall this morning. Was prompt and gave courtesy call prior to collection. Keep up the... See more

Rated 5 out of 5 stars

We were passed on to this company due to being on a delayed flight with Tui. Tui sent us to Streetcars desk in Manchester Airport, easy to find & well sign posted. The guy on desk was very clear what... See more

Company details

  1. Taxi Service
  2. Bus and Coach Company
  3. Minibus Taxi Service
  4. Transportation Service

Information provided by various external sources

Taxi Manchester - Street Cars has the largest fleet of Private Hire vehicles, executive cars and mini buses in Manchester City Centre.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

769 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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4.5

All reviews

(769)

450 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Absolutely brilliant service!

⭐⭐⭐⭐⭐ Absolutely brilliant service!

Manchester Airport Terminal 2 was absolute chaos when we arrived. We spent nearly an hour trying to get a taxi, and to make matters worse, Uber actually charged us even though the driver never turned up! We were exhausted and completely fed up.

Then we called StreetCars Manchester — what a difference. They arrived within five minutes, exactly when we needed them. Our driver was really friendly, polite and professional, and most importantly, completely reliable. After such a stressful experience at the airport, it was such a relief to have someone turn up so quickly and make everything easy.

I honestly wish we'd called StreetCars from the beginning. Fantastic, reliable service and I would 100% recommend them, especially if you're stuck at Manchester Airport. They absolutely saved the day for us! ⭐⭐⭐⭐⭐

August 13, 2026
Unprompted review
Rated 1 out of 5 stars

Dishonest driver

Had a taxi to the airport ..no problem.
Came to pay by card and the driver said his card machine wasn't working and gave me his personal bank details..no problem.
Got into the airport and payed through my bank. Unfortunately 1st time didn't go through so tried again and successfull.
On checking my account it went through twice. I contacted the company and they said the driver will return the over payment after his next drop..ok no problem.
Never happened!
Came off holiday and contacted the company again to complain. I was told the driver would send the money later that day...never happened!
I contacted the bank who refunded the money straight away.
I won't use them again as obviously certain drivers (I have his name)are dishonest !

July 27, 2026
Unprompted review
Rated 5 out of 5 stars

Smooth and confortable

Driver was really friendly and chatting all the way for a long drive home after my cancelled flight.

Lots of conversations despite how late at night it was. Concentration of the driver was excellent and a smooth drive provided.

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Arriving tired and needing a good taxi service

We arrived at Manchester airport very tired after travelling 24 hours with little sleep but the call center was very clear and concise giving clear pickup instructions and time. We had constant communication and with the driver so felt very confident about our pick up. Our journey was to north Wales but there was no hesitation to pick us up and the fare was extremely reasonable. Our drive was well presented polite and drove safely. Highly recommend this Company

August 4, 2026
Unprompted review

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