Street Cars Reviews 

771
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 493 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for being exceptionally polite, friendly, and helpful throughout the entire trip. Travelers note that the vehicles are exceptionally clean and comfortable, ensuring smooth and pleasant journeys after long flights. However, some people mentioned frustrating issues with booking delays or late arrivals that negatively impacted their travel plans. A few consumers also experienced poor communication, unhelpful behavior regarding luggage, or disorganized pickup arrangements at the airport terminal. Reviewers suggest that while the core driving service is reliable, booking coordination and pickup organization could use improvement.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing drivers as polite, professional, and... See more

Service

Customers had positive experiences with service, highlighting prompt arrivals, helpful drivers, and efficient... See more

Delivery service

Clients share positive opinions on delivery service, highlighting prompt arrivals and courteous drivers.... See more

Booking process

People report ambiguous experiences with the booking process, highlighting both convenient and frustrating... See more

Location

Customers consistently note ambiguous experiences with location, as opinions on pickup points and navigation... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We arrived at Manchester airport very tired after travelling 24 hours with little sleep but the call center was very clear and concise giving clear pickup instructions and time. We had constant commun... See more

Rated 5 out of 5 stars

Mohammed in Reservations is always exceptionally friendly,professional and very caring. He is always a joy to deal with. Wayne at the Airport, I met him last month when my Wife landed at MAN and... See more

Rated 5 out of 5 stars

Hi, special mention for Akma ( apologies if spelt wrong) Lovely chap who drove me safely to my destination in Bramhall this morning. Was prompt and gave courtesy call prior to collection. Keep up the... See more

Rated 5 out of 5 stars

We were passed on to this company due to being on a delayed flight with Tui. Tui sent us to Streetcars desk in Manchester Airport, easy to find & well sign posted. The guy on desk was very clear what... See more


Company details

  1. Taxi Service
  2. Bus and Coach Company
  3. Minibus Taxi Service
  4. Transportation Service

Information provided by various external sources

Taxi Manchester - Street Cars has the largest fleet of Private Hire vehicles, executive cars and mini buses in Manchester City Centre.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

771 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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4.5

All reviews

(771)

454 reviews in the last 12 months

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Rated 5 out of 5 stars

Top lad !

Hi, special mention for Akma ( apologies if spelt wrong) Lovely chap who drove me safely to my destination in Bramhall this morning. Was prompt and gave courtesy call prior to collection. Keep up the good work !

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

Very trusted company I recommend 100%

The best company in the world because of many reasons but the main one is that today my father forgot the home and the driver brings the home back to my home for this , god bless all the employers on street car company also they come on time they are nice and careful with customers, just I wish you all to go in Heaven

July 26, 2026
Unprompted review
Rated 5 out of 5 stars

Khan was a lovely driver

Hello, Khan was so lovely and kind when he picked me up from the Royal Manchester Children's Hospital and dropped me off at Oxford Road Station. 😊

July 21, 2026
Unprompted review
Rated 1 out of 5 stars

My daughter booked a taxi through this…

My daughter booked a taxi through this company to collect us from Manchester Airport on Wednesday 22nd July 2026. Our flight was delayed. Whilst waiting for our luggage she checked the booking only to find the driver had cancelled it! We therefore had to arrange another taxi to take us home. With the amount of airport bookings Street Cars must receive, it is disappointing to note that they clearly do not understand flights can and often are delayed and people have to wait for their luggage. What is the point of taking airport bookings if you are going to cancel on customers if they are delayed?? Unacceptable customer service, do not recommend and will not be using again.

July 22, 2026
Unprompted review
Rated 1 out of 5 stars

Canceled 10 minutes before the booked time

We booked a car to follow behind a hearse. Yes, it was an unusual request, but we phoned up to make sure it was acceptable and got a firm confirmation and agreement to it.

Then, on the day of the booking they called us 10 minutes before they were supposed to arrive telling us that they wouldn't be doing that, they'd overbooked themselves.

If they'd called an hour earlier we could have made alternative arrangements, but nope - they didn't have the decency to provide a reasonable amount of warning!

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

Taimoor (488)

Taimoor (488) was a pleasant polite driver, his driving skills were A1 which provided us with a safe and comfortable drive over the A628 Woodhead pass in the earlier hours following the cancellation of our flight

July 19, 2026
Unprompted review

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