Superb help, above and beyond, by Jonny the support engineer regarding supplying us with a new handset for our caravan Motor Mover and then again warehouse James was extremely helpful. Thank you you... See more
Company replied
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See what reviewers are saying
Part of my dashcam had broken so I contacted Streetwize for a replacement part. They literally emailed back immediately and sent the part (with no charge) and it arrived the next day. Amazing cust... See more
Company replied
Bought my pressure washer through studio, had it in the box a couple of months before the sun started shining for me to be able to use it. Within 30 minutes the tube split causing the pressure to drop... See more
Company replied
Bought this a few months ago for a job on my corsa - when I got round to doing it the main bottle cap came off and the thread was stripped so couldn't be tightened. Messy to say the least. Note that t... See more
Company replied
Company details
Written by the company
The UK's leading B2B supplier of automotive, leisure and garden accessories. Established in 1986, The Ace Supply Company Ltd is the UK-based parent company of Streetwize Accessories. Our flagship brands include Streetwize, Leisurewize, Gardenwize and Streetwize Mobility. Our office headquarters are in Sale, Manchester, and our warehouse is in Wythenshawe, Southmoor Industrial Estate. We have an extensive product range, with over a thousand products under the Streetwize name. From accessories that give your car a new look and feel, high-grade tools and equipment for tackling roadside repairs to the latest innovative gadgets that make your vehicle journey more safe and secure. We also stock car maintenance and car valeting accessories too. Across all our product ranges, we do our utmost to provide the best quality products. In recent years, we invested heavily in our quality control department to ensure our products are thoroughly tested and checked to make sure it meets our high standards. But more so, we’re always improving. We’ve never rested on our laurels and we’re always working hard, learning new trends and expanding our wealth of knowledge of the market. Through constant innovation, improving our branded packaging & messaging and building our range through in-depth market research, we have become one of the most trusted household names. We have something for everyone.
Contact info
Marsland House, M33 3AQ, Manchester, United Kingdom
- 01614478580
- Support@Streetwize.co.uk
- streetwizeaccessories.com
4.3
Excellent
264 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Streetwize Accessories
Hi Jon,
Thank you for the five star review! We are so happy to hear you had such a great experience with out support team and that we were able to help! Thanks for letting us know how we did!
Kind regards,
Charlotte
William was very efficient & polite
William was very efficient & polite. My dash camera is now working perfectly Thank you.
May 30, 2024
Reply from Streetwize Accessories
Hi Peter,
Thank you for the five star review! We are so a happy to hear William was able to help and that your dash cam is now working! Thank you for leaving us feedback!
Kind regards,
Charlotte
Reply from Streetwize Accessories
Hi Tim,
Thank you for the five star review! We are proud of our support team and are so happy to hear they were able to help, thank you for letting us know how we did!
Kind regards,
Charlotte
Reply from Streetwize Accessories
Hi Vincent,
We are so happy we were able to help! Thank you for leaving us a review and letting us know of your great experience with our support team!
Kind regards,
Charlotte
Quick and excellent service !!!
June 4, 2024
Reply from Streetwize Accessories
Hi,
Thank you for the five star review! We are so happy to hear you have had quick and excellent service! Thank you for letting us know how we did!
Kind regards,
Charlotte
Reply from Streetwize Accessories
Hi Simon,
Thank you for the five star review! We are proud of our customer service and are so happy to hear you have had an excellent experience with us! Thank you for letting us know how we did!
Kind regards,
Charlotte
I bought a dash cam.
I bought a dash cam, which had a missing item. They sent out the missing item straight away. Also very polite.
May 31, 2024
Reply from Streetwize Accessories
Hi Kevin,
Thank you for the five star review! We are so happy to hear you received fast and effective service, thank you for leaving us feedback!
Kind regards,
Charlotte
Unbeatable Service
Unbeatable service from Streetwize in supplying new solar panel for our water feature! Up and running again within a few days. Rarely get such prompt service and one that does exactly as they promise! Water Feature was a Golden Wedding present so was so upset when we (hubby ) broke solar panel!
May 24, 2024
Reply from Streetwize Accessories
Hi Margaret,
Thank you for the five star review! We are proud of our customer service team at Streetwize and are so happy to hear you received unbeatable service! We are happy to hear you were able to fix your water feature! Thank you for letting us know how we did.
Kind regards,
Charlotte
Bought a dash cam from Aldi and the…
Bought a dash cam from Aldi and the screen picture was faulty, kept juddering , same with the replay . Sent a video file to Streetwize Support ( the supplier ) who said they couldn’t view it so I sent again . Heard nothing back so after a week returned to Aldi who exchanged it for another one , this works fine but the box had 2 USB chargers as opposed to one plus a car
charger !
Update : had an email today from Streetwize apologising for the delayed response and acknowledging that the dash cam was faulty and to return to Aldi for exchange ,
May 24, 2024
Unprompted review
Reply from Streetwize Accessories
Hi Robert,
I'm sorry to hear you had some problem with your dash cam and we have not come back to you sooner, we pride ourselves on our fast and effective customer service and are disappointed to hear this has been your experience. Thank you for leaving us your feedback I can assure you this will reach our customer service team, if there is anything I can help with please email me at charlotte.bishop@streetwize.co.uk .
Kind regards,
Charlotte
Great Customer Service
Customer service fantastic Very helpful knew the issue and sent out the part straight away problem solved
May 23, 2024
Reply from Streetwize Accessories
Hi Sarah,
Thank you for the five star review, we are so happy to hear our customer service team were helpful and we could help source your part!
Kind regards,
Charlotte
Product was fine and service was good…
Product was fine and service was good but the delivery was through DPD. I stayed in all day and then DPD lied about there being nobody home so I had to trapse to a post office miles away the following day to pick it up.
May 22, 2024
Reply from Streetwize Accessories
Hi Peter,
Thank you for the feedback, we are so happy you found our service good! I'm sorry to hear you had a bad experience with the courier, while we use these to dispatch our good we are not connected, please drop me an email at charlotte.bishop@streetwize.co.uk if you would like me to put you in touch.
Kind regards,
Charlotte
Reply from Streetwize Accessories
Hi Phil,
Thank you for the five star review! We are so happy to hear our customer service were able to give you a personalized and helpful experience. Thank you for letting us know how we did!
Kind regards,
Charlotte
Reply from Streetwize Accessories
Hi Christopher,
Thank you for the five star review! We are so happy to hear of your positive experience with our customer service team! Thank you for letting us know how we did!
Kind regards,
Charlotte
Excellent accurate concise customer…
Excellent accurate concise customer service from this company 5 stars all day long
May 23, 2024
Reply from Streetwize Accessories
Hi Mike,
Thank you for the five star review. We are so happy to hear you had an amazing experience with our customer service and we were able to help with your query. Thank you for letting us know how we did!
Kind regards,
Charlotte
Great customer services
Had a query re the recording on my new camera as it wasn’t detailed in the instructions, I received a quick and comprehensive reply from
Customer services, couldn’t be happier
May 23, 2024
Reply from Streetwize Accessories
Hi Damian,
Thank you for the glowing review, we take pride in our customer service team and we are so happy to hear they were able to help you with your camera! Thank you for leaving us some feedback!
Kind regards,
Charlotte
William who responded to my email was…
William who responded to my email was very easy to understand with his instructions to sort my problem.
So thank you so much.
All the best John.
May 22, 2024
Reply from Streetwize Accessories
Hi John,
Thank you for the five star review! We take pride in our customer service and we are so happy to hear Will was helpful for you. Thank you for your feedback!
Kind regards,
Charlotte
Good service and efficient
May 22, 2024
Reply from Streetwize Accessories
Hi Peter,
Thank you for the five star review! We are so glad you found our customer service efficient and helpful, thank you for getting in touch!
Kind regards,
Charlotte
Solar panel was not fit for purpose
Solar panel was not fit for purpose. Contacted company who sent a replacement which was exactly the same.
May 15, 2024
Reply from Streetwize Accessories
Hi Mary,
I'm sorry to hear your experience with us was not five stars. I have spoken to my colleague that you were in contact with and have been made aware we sent you a replacement solar panel after you were having trouble with the assembly of the first product, please email me on charlotte.bishop@streetwize.co.uk and I can see if I can help fix this for you!
Kind regards,
Charlotte
Streetwise to the rescue
I made an error when checking tightness of components and damaged a part on my Emove303
I reported the incident to Streetwise admitting my error .
Simon at the parts dept came to my rescue and the part was replaced .
So thank you Streetwise and especially Simon .
May 1, 2024
Unprompted review
Reply from Streetwize Accessories
Hi Richard,
Thank you for the five star review! We are so happy to hear we were able to help you fix your Emover! Thank you for getting in touch with us and letting us know how we did!
Kind regards,
Charlotte
Can’t get the Sat nav working
Can’t get the Sat nav working, and the date is all wrong. Asked supplier how to rectify and they kindly sent some instructions so will now try.
May 21, 2024
Reply from Streetwize Accessories
Hi Arthur,
I'm sorry to hear you are having some trouble getting your item working, please get in touch with me at charlotte.bishop@streetwize.co.uk and I will see if I can help fix this problem for you!
Kind regards,
Charlotte
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