Strength Shop Reviews 

received damaged parcel during transit. the team was very helpful and refunded and replaced my order within 2 days very good customer service

Two great quality items arrived well within the time promised. A third was messed up by the delivery company. The team at Strength Shop couldn't have been more helpful - chasing the delivery company and then arranging for another product to be shipped by an alternative company. Strength Shop couldn't have been more helpful. Seriously impressed.

First rate. Quick delivery (well within 5 days predicted), quality of product too notch.
Powder coated kettlebell, awesome, don’t waste time buying any other sort of bell. Strength Shops powder coated kettlebells are the best option.

Update: after the below issue with the lock jaw collars the company reached out after reviewing the videos again and immediately offered to send out replacements. Not only that but Chris selected a pair of collars that they know are better suited to the olympic barbell handles I have. Cannot fault this company for their swift response and resolution. And offering a different collar type that they recommend shows great professionalism and knowledge

Original review: I had a serious issue with the lock jaw collars not locking tightly on the my new olympic handles, whereas my generic amazon ones did. Please see above for an update

recently bought knee sleeves and wrist straps. Had 4 pairs of knee sleeves, they are brilliant. Wrist straps however are the opersite, they are very brutual on your palms and on your wrists when lifting especially dead lifts. Wish i tried the thicker straps now rather than the £8.99 ones.

Ordered a lever belt, got it, it was a size small got an exchange, but they forgot to send back the actual lever, then I emailed about it and they sent in in 2 days, overall took a bit long delivery wise, but product quality is perfect and the customer service was also extremely good

I have ordered many times from Strength shop. Good quality products with good delivery times. Staff are also very knowledgable and helpful. They have even resent a delivery with a different delivery company in the past when my order did turn up.

Great Lever Belt. Had one for 6 years and someone stole it from the gym. Just got a new one. I love this 10mm Riot Steel lever Black belt. Can’t lift without.The Customer Service is Outstanding at Strength Shop

I ordered an olympic bar sand am waiting for it since 3 month unbelievable
Been returned and sent back and been returned again
Are they kidding strenghshop and Ups never delivered it to the right adress (2 times)

Definetely dont recommand strenghshop

I bought the black olympic bar and some collars for my home set up, very happy with the products, great value for money. I had a slight shipping issue, which after emailing them, was sorted.
Would recommend Strength Shop based on my purchase and experience

I had to cancel my order as it wouldn't arrive fast enough for my competition and they responded with a full refund within 16 hours as the order wasn't dispatched and fully processed yet. Very happy with their customer service, emailing them worked great. Safe to shop from them :)

Ordered a belt a week ago, since I found out that they´re very good for the price. I haven´t received the package yet, but I can tell that it´s very good. My taste never lies. Social credit +100

The customer service from this company is first class. I bought a weights bench and some equipment from them in Sept and due to illness didn't unpack the boxes they were shipped in until the following January. In transit the very secure packaging had been deliberately damaged. I'd noticed this on arrival but didn't check the contents - the fault was mine and the person who deliberately cut holes in the box and stole the nuts and bolts assembly package inside, not the company's. On assembly, it became apparent that these were obviously missing. I contacted the company after business hours one day, had a reply before normal business hours the following morning and only a couple of days later, have had confirmation that a replacement nuts and bolts package is on its way. I don't believe that they had to do this and neither did I expect them to without further charge but they did both. The original price, purchase process and timing of the delivery was spot on. The equipment looks extremely well made. I can't comment on how well the weights bench performs until I put it together but if it's anything like the customer service provided by this company it will be very good indeed.

Amazing customer service, they never miss a email and always try and solve any issues as quickly as possible with care and consideration.

Barbell got lost with couriers but eventually a replacement was delivered by Dee. I have provided feedback to Strength Shop and hope that they communicate more effectively in the future when such a delay occurs.

I ordered 2 heavy kettlebells on Sunday night & received them on Tuesday. Fantastic shipping, fantastic products at a considerably lower price than Rogue or other big box brands, & amazing customer service. Customer for life here!

10/10--highest recommendation!

I ordered the thor elbow sleeves in an xl which were to small , I returned them for an exchange my replacement sleeves in xxl were sent within 2 days of them receiving my returned item great customer service .the sleeves are amazing they support my old elbows so I can push that extra weight and reps without them hurting for a few days .I will be ordering some knee wraps very soon .

Top quality products delivered fast.

Ordered a hex bar this past Wednesday it was delivered by on Friday.

Faultless highly recommend

Fantastic Value for money. Admittedly the bench I bought was reduced on clearance, but it's still a hell of a lot of bench for the money, which I don't think can be beaten.
I did have some issues, but these were partly down to a misunderstanding on my part, and resolved quickly when brought to the attention of Mathew, so I can happily recommend this company to anyone looking for Gym equipment.

We have been customers of Strength Shop for a number of years and have always been very satisfied with its products and with the service we have received. The other day a cable on a piece of equipment, after a number of years of use, broke and the Customer Care team when asked quickly found a replacement cable. They did so in a friendly and efficient manner. I can therefore recommend Strength Shop.