The booking with Stress Free car rentals was easy quick with no problems. But the car rental company Drivalia which we have used for years and 6 times this year have a few new staff members and the s... See more
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Review summary
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Dropping off was easy unlike collection. Lady was rude and dismissive and we were given a car small when we booked a medium car for 5 people. When I challenge she basically said take it or leave it... See more
Alamo staff were friendly and extremely helpful. We're definitely going to use Alamo again. Alamo helped us navigate the mess that Stress free car rentals left us in However, we will NOT be usi... See more
My comments are only about the booking experience so far - which has been excellent. Competitively priced, with clear options. I have yet to pickup the car, so hoping that will all go smoothly
Company details
About StressFreeCarRental.com
Written by the company
Stress Free
stressfreecarrental.com Find cheap car hire - with no hidden fees.
Transparent
Offering a radical level of transparency, with clear transparent pricing ,and no hidden fees.
With Stress Free Car Rental, you'll always know in advance what you need to pay. There are no hidden costs to creep up on you at any time. We're totally clear up-front about each car hire company's insurance excesses and/or security deposits - so you can rent a car with confidence, every time.
Trusted
Working with the most trusted names in car hire, stressfreecarrental.com also offers multiple currency options, and ensures it’s never been easier to compare the prices of luxury hire cars, 5-7 seater people carriers, economy cars, minibuses and coaches. No credit card, no problem! And no hidden extras - guaranteed. Just look at our recent reviews here and on reviews.co.uk
Contact info
125 Deansgate, M3 2BY, Manchester, United Kingdom
- help@stressfreecarrental.com
- stressfreecarrental.com
4.6
Excellent
31K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service again from Jose
August 23, 2026
Nice and easy
Easy process to book the car and to cancel. I've booked the car for wrong dates so i had to cancel and re-book, but it was all easy peasy. Great info on how to collect the car. Highly reccommended.
August 23, 2026
Jordan was great and really helpful at…
Jordan was great and really helpful at drop off. Thanks again 👍
August 22, 2026
Ok,until now.
August 23, 2026
No fuzz
No fuzz. A bit of a waiting time with lot of simultaneous returns, but only one agent working with returns at the time, but things went smoothly and steady. High frequency shuttles takes the stress away. I recommend and would hire again
August 22, 2026
easy to book and good price
August 23, 2026
The collection process was smooth but…
The collection process was smooth but it would be useful to have directions of where to go at the airport in advance of arrival as the directions weren't clear. You have to go upstairs to the carpark outside the airport (P1) where a shuttle minibus collects you to take you to the car hire depot which is up the road
August 22, 2026
Very good service
Excellent service.
We had an issue with the car, and they quickly sent roadside assistance. The problem was temporarily fixed, and they replaced the car for us without any hassle.
Returning the car was also very easy, using the drop box at the airport.
August 21, 2026
Not very friendly lady on the desk
Not very friendly lady on the desk, just because I refused to take her overpriced car insurance. Received my car which was smelly from the cigarettes. Change the car immediately. Full of scratches, 120 000km, squeaky breaks.. not the best experience.
August 19, 2026
Reply from StressFreeCarRental.com
Dear Tomas,
Thank you for your review, relating to booking 522082024.
We want to be clear that Stressfreecarrental.com is a price comparison and booking website — we are not the car rental company. The issues you've described (the vehicle's condition and your experience with staff at the desk) relate directly to Record Go, who supplied and operated your rental. As these are outside of our control, we'd ask that you leave a separate review specifically for Record Go to reflect that part of your experience.
On the insurance point, you were right to decline the additional cover offered at the desk — your booking confirmation with us clearly stated that you already had valid protection and did not need to purchase anything further from Record Go.
If you'd like us to raise the vehicle condition or your experience at the desk with Record Go on your behalf, please contact us directly with your booking reference and we'll look into it.
We'd appreciate you updating this review to reflect that it relates to the rental company rather than to us as the booking platform.
StressFreeCarRental.com
Very efficient and friendly.
Very efficient and friendly.
Rental included toll fees too which was fab
August 21, 2026
Great service and return process
Great service and very quick return process. Thought I'd have a long wait as I'd just missed a shuttle but another one came 5 minutes later and this was at 5.15 am! Paid for the tank of fuel due to the early drop off which for me was easier than having to fuel up at 5am
August 22, 2026
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