Strong Home Mortgage, LLC Reviews 

4,984
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff's exceptional knowledge and professional, helpful approach, ensuring a smooth and stress-free process. Many highlight excellent customer service and responsiveness, noting dedicated team members are always available to answer questions promptly. People appreciate the efficient service, often receiving competitive rates and advantageous options that surpass other lenders. Reviewers feel confident and supported, with processes handled professionally and often completed ahead of schedule, reflecting the team's dedication to their best interests.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, knowledge, and... See more

Service

Clients share positive opinions on service, consistently highlighting the efficiency and responsiveness of... See more

Customer service

People report positive experiences with customer service, highlighting agents who are efficient, responsive,... See more

Price

Reviewers mention positive feedback about price, with many customers reporting very competitive rates and low... See more

Response time

Customers consistently note positive experiences with response times, highlighting prompt communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brandon Cobb was amazing & very helpful & knowledgeable. He didn't tell us something he couldn't do, & did everything & more that he did tell us he would do for us. We had just left another Mortgage c... See more

Rated 5 out of 5 stars

Brandon has helped me refinance my home twice, and I can’t say enough good things about him. He made the entire process incredibly easy and stress-free, explaining everything along the way and handlin... See more

Rated 5 out of 5 stars

From the very beginning, Mike and his team were dedicated to making the process smooth and stress-free. They were always responsive, answered all of my questions, and kept me informed every step of th... See more

Rated 5 out of 5 stars

Brandon and Thomas were top notch in walking us through the process. No surprises, quick responses, great rates, and accurate information are the norm. Brandon even celebrated the arrival of a new bab... See more


Company details

  1. Financial Institution
  2. Mortgage Lender

Written by the company

Strong Home Mortgage provides first-rate mortgage services as well as mortgage financial literacy on LinkedIn and Facebook to bolster your position. We are veteran-owned and licensed in 30 U.S. states. Our team of seasoned professionals are passionate and deliver a transparent, efficient process. We offer a range of loans (conventional, VA, FHA, Jumbo) plus a Premium Buyers program and a $6,000 on-time closing guarantee for today’s competitive market. We look forward to serving you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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4.9

All reviews

(4,984)

105 reviews in the last 12 months

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Rated 3 out of 5 stars

Good Service.

Good Service.

Speedy closing and enjoyed working with my agent. Overall a much better rate than my original lender. All was good until the end. Was told it would be a fixed percentage at 0 points. When I questioned the differences seen on the estimate I was told it was just the estimate and essentially not worry about it. Then days before the closing I was notified that the estimate was in fact accurate and I would need to shell out an additional $1600 at closing to get the rate that I was promised. Not a great way to do business but I had already delayed closing and didn't have the time or patience to do it again.

August 26, 2025
Rated 5 out of 5 stars

Another “Strong” mortgage performance!

Brandon and Thomas were top notch in walking us through the process. No surprises, quick responses, great rates, and accurate information are the norm. Brandon even celebrated the arrival of a new baby during our loan cycle, and he expertly delegated to Thomas - complete continuity. I’ll be contacting them again when the rates drop.

September 2, 2025
Rated 5 out of 5 stars

Our loan officer was incredibly…

Our loan officer was incredibly friendly, personable and helpful thoughout the entire process! Elizabeth Cobb is amazing at what she does and made entire application, documentation, and coordination with third parties incredibly easy and understandable!

August 28, 2025
Rated 5 out of 5 stars

Fantastic

Micheal and Thomas were great and professional. They made a difficult transition go smoothly and with no stress. My realitor told me they were on top of everything and were excellent.

August 21, 2025
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, David is super experienced and a highly professional guy, explained each and everything so clearly that I have signed the documents on closing table and every Dollar value was known to me already, Super excited and thankful to David.

August 15, 2025
Rated 5 out of 5 stars

Highly recommended

Very patient and all my many questions. Was not pushy like some mortgage reps I’ve dealt with. Went over all the numbers with me and was always quick to respond. Will use Strong Home Mortgage again in the future and highly recommend them.

May 21, 2025
Rated 5 out of 5 stars

Chris Cobb was fantastic right from the start

Chris Cobb was fantastic right from the start. I looked into a few different lenders and Strong Home was among them, since I had used them for a past mortgage. Chris really stood out for his friendly, approachable, and knowledgeable demeanor. I was between Strong Home and another company, as they were both pretty evenly matched price wise, but Chris pushed us in Strong Home’s favor. Even before we decided to go with Strong Home, Chris would be fast to respond to emails and phone calls, offering us any information and help we needed, while remaining kind and patient the entire time. When we committed to using Strong Home, we were not disappointed. He got us our preapproval letter ready in fast order so we were ready to make an offer on a house. Getting a mortgage with anyone is stressful, as you work to get all the documents needed, but Chris helped us prepare for what items would be coming up to submit and answered our questions quickly along the way, ensuring we would not be get held up and delay closing. Thanks to Chris and the team at Strong Home, we were able to close on time and with everything in order!

May 16, 2025
Rated 5 out of 5 stars

Great refi experience

I reached out about refinancing and received a quote from Ed Milian. He provided a clear explanation of the process and ensured I secured the most favorable rate possible. Throughout each stage, he was accessible and responsive. Our loan approval and closing process went smoothly. We wrapped up in just a few weeks.

April 26, 2025
Unprompted review
Strong Home Mortgage, LLC logo

Reply from Strong Home Mortgage, LLC

Thanks so much! We’re committed to exceptional service, and your feedback means the world.

Rated 5 out of 5 stars

Andy Togni was excellent in guiding me…

Andy Togni was excellent in guiding me through a very tricky and rigorous process. My loan was VA which can be more challenging. Trust the process and be ready to adapt. I am extremely satisfied with my experience and will recommend them to everyone!

Thank You Andy

April 2, 2025
Rated 5 out of 5 stars

With Edward Milian you are in safe hands

I have spoken to Ed Milian few months back. I couldn't work with him initially because of my commitment with previous lender, but, he made a strong impression on me that he is a great guy to work with for mortgage loan needs. And, I got another opportunity in the form of another property and went straight to him. He did not disappoint me and with the trust I already had in terms of the best rate he could give and how he takes time to respond to every request is amazing. he is always active and a true hard worker for his job. I have already started recommending him for some of my friends who all are waiting for the rates to cool down.

March 19, 2025
Unprompted review

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