Strong Home Mortgage, LLC Reviews 

Justin was highly unprofessional, repeatedly using inappropriate language before hanging up on me multiple times. Brandon had to step in to assist with the process because of Justin’s disrespectful behavior.

If you’re looking for poor service and a lack of professionalism, Justin is the person for that. His failure to handle tasks on time led to delays in our closing, and I was unfairly forced to pay a rate extension due to his lack of timely action.

Justin O’Shell without a doubt is one of the most amazing humans I’ve ever had the pleasure to cross paths with. Even though unfortunately I was not able to purchase at this time, he spent hours, and hours with emphasis on hours to walk me through the entire process and took it upon himself to create for me a personalized plan so that my family and I can move into our dream home. Without him, I wouldn’t be in this position because the first 12 loan offers hung on me when they realized I was not a quick qualification. I can not recommend him enough!

I worked with Brandon over a few years. He was always available to share his expertise and knowledge to help me make the best decisions. Highly recommended!

After shopping around with more than six lenders, Strong Home Mortgage was the only lender that offered me the most competitive rates. Because of their great rates and Celine’s exceptional service, I had no doubt in my mind that I wanted to stick with them.

I had the pleasure of working with Celine at Strong Home Mortgage during my home-buying process, and I couldn’t be more grateful for her dedication and support. From the very beginning, she was incredibly responsive—day and night—always ready to address my questions and concerns.
Our first attempt at purchasing a home didn’t go as planned, but when I decided to move forward with a new construction property, Celine made the transition seamless. Her determination, cooperation, and commitment to making the process stress-free were truly commendable. I highly recommend Celine as loan officer.

Elizabeth is a joy to work with

Andy Togni was a true professional who stayed on top of my loan details and helped me get it closed as quickly as possible due to a tight timeline. As a veteran, his knowledge of the VA processes and requirements were a tremendous help. He will be my first call for future mortgages, look no further, the Strong Home team is fantastic!

We couldn't begin to thank Gordon enough for his help throughout this process. He held our hand the whole way through and answered any question we had within minutes. He was available whenever we needed him. He really made us feel like we were a team during the process and he definitely went to bat for us a few times. Very knowledgeable about the whole home buying process. We will use Gordon and the Strong Home Team any time we want buy a house. I would recommend him to any and everybody.
Thanks, Gordon!

Best Mortgage Experience of All Time!

We worked with David Arroyo on our mortgage to buy a house after relocating across the country. After massive difficulties with two other lenders, we were just over two weeks out from needing to close on the house we had put an offer on two months prior when we found Strong and the universe dropped David in our laps (long, very frustrating story on how we made it that far into the process before needing to switch lenders). I was 100% sure we would need to push out our closing date at LEAST two weeks to get things lined up to close. Fast forward to today - I am closing on my house in about 3 hours and ON TIME. Did not have to push out even one day. David and his team got our entire process - from top to bottom - completed in just over two weeks, including the appraisal. I cannot even imagine how much overtime he and his team had to pull to come through for us like this but he did it. I am absolutely blown away by the customer-first service we’ve received, the attitude from the very beginning that we would be able to keep our original closing date, and the promptness from start to finish. I couldn’t ask for a better experience, on top of their rates and refinance options being significantly better than their competitors. Don’t hesitate to use these guys!

Buying a home is stressful and overwhelming at times, but I'm so grateful that Ed Milian made the lending process so easy! He was always available to answer any of my questions, and so patient when I was lost at times. He got me the best rate and was always very transparent throughout the entire process.
I never had to wonder what was the status of my loan, because he was always keeping me up to date with where they were in the steps.
This is my third home purchase, and the smoothest one I've closed on. Will definitely use them again in the future.

Edward Milian and Strong Home Mortgage made our refinance experience stress free. My last refi was in a different era...the one with pen and paper, so I came in to this digital refinance with shield and sword. Ed took the time to answer all my questions in detail, in language that us regular folk can understand. He earned my trust during our first conversation; and I put the battle gear back in storage.

Ed locked our rate on 12/6 and we closed on 12/23...and I'm self-employed. If your are seeking a loan officer that is down to earth, very knowledgeable, and has your best interest in mind and in heart, Edward Milian is your guy!

Working with Candice and Chris made my experience easy and stress free. Thank you for giving me a smooth loan process.

Edward Milian is by far the best loan officer I have worked with. Very articulate, organize and deligent. Having purchased and refinance multiple properties, no loan officer has gone above and beyond to make his client comfortable and informed in every step of the loan process. Ed Milian will respond to every single questions or concern I had even after hours. Even when we had headwinds during the underwriting process, he came With the best advice and solutions to counter those obstacles.

If you are looking for a loan officer who is down to earth, friendly and gets it done, Ed Milian is the guy.

The patience and resilience of the agent Ed Milian to close my mortgage was astonishing despite ups and downs with the underwriter. Edward Milian worked tirelessly to make it a success. I would recommend him to anyone looking to purchase a home.Great job Ed Milian

When we started shopping for our next home, we weren't sold on a mortgage lender. We had worked with a couple of the usual suspects in the past that ultimately were overpriced and light on service. When I happened upon Strong Home, I discovered they were local to my area, Veteran owned, while offering a transparent and highly competitive fee structure. I started working with David Burner almost 9 months before we ultimately closed on our place. The wife and I were committed to a specific neighborhood that was very competitive. We looked at dozens of properties and lost a couple places in bidding wars, but where some others my have then made us a lower priority at that point, David recognized we were serious and always responded promptly with requests as we worked our process. He also was happy to speak to Seller agents to ensure they understood we were a safe bet to close and that Strong Home offers several guarantees as proof of their professionalism. Everyone's persistence paid off , as I write this review from our new home. We are very grateful to David and the team for hanging with us and making sure when the time came we reached the finish line with ease. We look forward to working with them again when the opportunity presents itself and recommend them without pause.

Keith worked very hard to make sure the loan closed and funded on time!

Ed provided exceptional assistance in refinancing our home. From start to finish, he was highly engaged and ensured we never felt neglected or overlooked. Whenever challenges arose, he was quick to address and resolve them. I wholeheartedly recommend Ed for anyone seeking reliable and dedicated support.

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I needed to utilize my equity to pay off some debt. Spent a month taking in offers from various lenders, then Ed calls me. I decided to go with him. I still can’t believe how outstanding he was. Great rate, constantly updated me, and we closed in record time.



HIGHLY recommend Ed Milian and his team for anything mortgage related. Thank you Ed!!

My friend recommended Ed and I couldn't be happier. He was transparent, responsive and knowledgable. I highly recommend him.