stroudbrewery.co.uk Reviews 262

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Had a failed delivery from DHL despite 2 people and a dog being in all day ….. However I can’t fault Stroud Brewery, I got in touch with them, someone responded the same day and rearranged our delive... See more

Rated 5 out of 5 stars

Had a pint of Budding while on holiday at The Old George Inn South Cerney. Liked the beer so much that I went home and ordered a 12 can mixed selection from the website. Easy ordering process with fas... See more

Company replied

Rated 5 out of 5 stars

We visited Stroud in 2022, since tasting their Budding organic Ale, we cannot stop ordering it to be delivered. It’s fantastic. The service is second to none, once ordered, it’s generally delivered wi... See more

Company replied

Company details

  1. Brewery

Written by the company

Stroud Brewery established in 2006, initially the brewery was a passion project for our founder Greg Pilley; an adventurer, environmentalist and beer lover. His purpose was simply to make great tasting beers for the local community whilst being the change he wanted to see in the business world. Today Stroud Brewery is a thriving enterprise and our tap room has become one of Stroud’s cherished local landmarks. We make great tasting, ethical and organic beer and we create welcoming, fun social spaces.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

262 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Yummy

Always delicious, lovely, local and sustainable beverages. Bit pricier than I'd like, but certainly a great treat for Mother's Day! :D

March 7, 2024
stroudbrewery.co.uk logo

Reply from stroudbrewery.co.uk

Hi Alex, thanks so much for the positive review its always great to hear people enjoying our beer! Even though our prices are higher than our competitors, we hope that being a organic and sustainable brewery makes up for it along with a guilt free sip of high quality beer. Have a great day and we'll see you soon for another order 🍻

Rated 5 out of 5 stars

Great beers!

Very quick delivery. Great beers so far!

March 6, 2024
stroudbrewery.co.uk logo

Reply from stroudbrewery.co.uk

Hi Andrew, thanks so much for the positive review! Enjoy the beers and we'll see you for another order very soon 🍻

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery and not over packaged. This was a gift and the recipient is very pleased indeed with the new flavours! As always, Stroud Brewery never let us down....thanks guys!

February 12, 2024
stroudbrewery.co.uk logo

Reply from stroudbrewery.co.uk

Hi Carole, thanks so much for the kind words! Great to hear the recipient loved the gift and enjoyed our variety of beers. Make sure to keep an eye on us for the next coming months as we have some new flavours appearing soon 👀

Rated 5 out of 5 stars
stroudbrewery.co.uk logo

Reply from stroudbrewery.co.uk

Hi Richard, thank you so much for the positive review. We always take pride in our beers and love to see that we're making a positive impact, especially within our local communities. Have a great week and we'll see you for your next order soon :)

Rated 5 out of 5 stars

First beer from this brewery

First beer I've ever got from them and it was fantastic. Fast delivery too so it won't be long from when you order to when you have that first sip.

February 8, 2024
stroudbrewery.co.uk logo

Reply from stroudbrewery.co.uk

Hey Mark, thanks so much for the positive review. It's lovely to see a new customer enjoying our beer! We'll keep an eye out for more orders from you soon, and enjoy making your way through our beer selection 😊🍻

Rated 5 out of 5 stars

Very nice organic beers

Very nice organic beers. Reasonable price and a craft brewery - what’s not to like.

February 2, 2024
stroudbrewery.co.uk logo

Reply from stroudbrewery.co.uk

Hi Stephen, thanks so much for the positive review! Hope you enjoy the beers and we'll see you soon for your next order 🍺

Rated 5 out of 5 stars

THE BEST BEER 🍺 …

Always delicious beer 🍺 & prompt delivery 🚚👍

January 21, 2024
stroudbrewery.co.uk logo

Reply from stroudbrewery.co.uk

Hi Linsey, thank you so much for your kind words! We hope you enjoy the beer and we'll see you soon for your next order!

Rated 5 out of 5 stars

Lovely food

Lovely food, friendly service. Value for money

January 3, 2024
stroudbrewery.co.uk logo

Reply from stroudbrewery.co.uk

Thank you so much for the kind words Louise! Have a great day and we'll see you in our taproom again soon :)

Rated 5 out of 5 stars

Birthday Present…

I ordered 2 tickets as a birthday present for my son. I expected delivery with a few days but they actually arrived by post the following day. Great service.

January 3, 2024
stroudbrewery.co.uk logo

Reply from stroudbrewery.co.uk

Hi Steve, thanks so much for the positive review and it's great to hear how quickly your order arrived! Hope your son has a great birthday and he enjoys the tickets - we'll see you in our taproom soon!

Rated 3 out of 5 stars

Disappointing

I appreciate that New Years Eve was a busy night, but despite putting in a pre-order (3 weeks in advance) for our party of 15, I still had to wait until everyone else had finished their meal before I received my pizza. Also, despite having several conversations 3 weeks earlier to ensure there would be GF options for 2 of our party, on the night we were told differently (no chips for example) with very few options.

January 1, 2024
stroudbrewery.co.uk logo

Reply from stroudbrewery.co.uk

Dear George,

Firstly, thanks for getting in touch to raise this issue with us. Getting consistent feedback is hugely important for us in identifying possible improvements we stand to make.

I'm sorry to hear you experienced an issue with the wait-time on one of the pizzas, we do our absolute best with our pre-orders to ensure everything gets sent at the same time, but this time it looks like we've had a problem in doing so. As you've mentioned, NYE was a very busy day/evening and we appreciate your understanding in this regard.

Was this issue with one of the pizzas included in the pre-order, or was it ordered separately on arrival? Typically our kitchen team will have already started making up the pre-order on arrival, so this could have been a possible reason for this.

In regards to GF options, I'll be certain to pass on your comments to our head chef and see if we can do some work to improve our offering. In regards to our fries, whilst the product itself is gluten free we're always careful to make sure our team know that we can't guarantee a 100% gluten free dish, this is down to the possibility of contamination in a busy working kitchen, and making sure we keep coeliacs and vulnerable people as safe as we possibly can by making sure our staff effectively communicate this to all of our guests.

I hope this helps, and please do get back in touch if we can communicate further to resolve this matter.

Many thanks
--
Harry Holmes
Bar Manager

Rated 5 out of 5 stars

Great place with SO MANY EVENTS

Great place with SO MANY EVENTS. They bring in the community. I do not even drink beer so I could not speak to that but I go and work there in my laptop sometimes. It is a nice change of scenery. We eat there and attend events. It is a community staple in Stroud. Tours, classes, game nights, comedy nights. Products are sold locally too.

November 9, 2023
Unprompted review
stroudbrewery.co.uk logo

Reply from stroudbrewery.co.uk

Hi Lynette, thanks so much it's great to hear you enjoy the community hub within our brewery! I'll make sure to pass that onto our events team as well :)

Rated 5 out of 5 stars

Great product and quick delivery

Great product and quick delivery. Recommended

November 27, 2023
stroudbrewery.co.uk logo

Reply from stroudbrewery.co.uk

Hi Mike, thanks so much for leaving a positive review. Always lovely to hear you enjoy the products, if your local make sure to check out our new beer cross cutter!

Rated 5 out of 5 stars

Excellent beer

Excellent beer, and a great range ... and lovely people

November 27, 2023
stroudbrewery.co.uk logo

Reply from stroudbrewery.co.uk

Thanks so much for leaving us a positive review! Enjoy the beer and we'll see you again soon!

Rated 5 out of 5 stars

the beer is amazing

the beer is amazing, and they aee really ethical too!
if you loke a lower alcohol beer the rry out easy peasy :)

November 26, 2023
stroudbrewery.co.uk logo

Reply from stroudbrewery.co.uk

Hi Daniel, thanks for leaving us a positive review! We always love making organic and ethical beers and hearing responses like this is why we do it! Have a great week and merry christmas :)

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery. Excellent communication.

November 16, 2023
stroudbrewery.co.uk logo

Reply from stroudbrewery.co.uk

Hi Jennifer, thanks so much for leaving a positive review! We're happy to hear your order arrived quickly and we hope you enjoy the rest of your week and we'll see you for your next order soon!

Rated 5 out of 5 stars

very efficient

very efficient, thank you!

November 7, 2023
stroudbrewery.co.uk logo

Reply from stroudbrewery.co.uk

Hi Gill, so glad to hear you had a efficient service while ordering with us! We'll see you again for your next order soon and don't forget to check out our new organic white stout - Arctic Cat!

Rated 5 out of 5 stars

Fantastic personal service with a…

Fantastic personal service with a really helpful team

October 26, 2023
stroudbrewery.co.uk logo

Reply from stroudbrewery.co.uk

Hi Alison thanks so much for leaving a review. We're happy to hear you felt supported by our team, it's always lovely to hear positive feedback about our staff. Have a great weekend and we look forward to seeing you at our brewery soon!

Rated 5 out of 5 stars

Excellent beer (Budding) and excellent…

Excellent beer (Budding) and excellent service.

October 24, 2023
stroudbrewery.co.uk logo

Reply from stroudbrewery.co.uk

Thanks for the positive review Eric! We're glad to hear you enjoyed our Budding, have a great day and we'll look forward to your thoughts on the rest of our range of beers!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look