STT Logistics Group Reviews 197

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and excellent communication, making interactions pleasant and efficient. The service provided is frequently highlighted as exceptional, with many people appreciating the personalized and attentive approach. Reviewers are particularly impressed with the quick response times and the smooth, hassle-free process from start to finish. However, some customers also noted concerns regarding marketing communications.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, responsiveness, and... See more

Service

Users describe positive interactions with service. Many customers praise the clear and consistent... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight excellent communication, with agents... See more

Response time

Customers consistently note positive experiences with response times. Many praise the quick and clear... See more

Customer communications

Reviewers mention positive feedback about contact. Customers consistently praise the clear, consistent, and... See more

Based on these reviews

Rated 5 out of 5 stars

Abby did a great job communicating and coordinating with me for the transport of my car. Although I didn’t receive bids as soon as I thought I would, I consistently received emails that reassured me t... See more

Company replied

Rated 5 out of 5 stars

We, at Haul American Transport, had a good experience working with STT & Alejandro on this load. He had knowledge of the load needing to be hauled and reached out quickly to get any answers he didn’t... See more

Company replied

Rated 5 out of 5 stars

Where do I start, first off, Carlos negotiates with me a fair rate for both parties. Then he communicates with me the whole time. Finally, he follows up and gives me great feedback on his experience... See more

Company replied

Rated 5 out of 5 stars

A reliable broker. I had a pleasure to work with Gustabo, He is a great agent very professional and responsive keeping great communication between both parties carrier and client. We definitely... See more

Company replied


Company details

  1. Transportation Service

Written by the company

STT Logistics Group is the most trusted provider in heavy hauling, offering our clients a moving experience beyond comparison. We have more than 40 specialists and a wide variety of affiliated shipping companies and trucks that allow us to transport any type of cargo to and from anywhere in the world. You call, we haul, that's all!


Contact info

4.8

Excellent

TrustScore 5 out of 5

197 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

We did two partials to make one good…

We did two partials to make one good load with Alex and Diego both guy's were great to deal with very good communication we'll be doing more in the future with this company

September 17, 2025
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Thank you for the great feedback! We’re glad Alex and Diego made the process smooth and kept communication clear throughout. Teamwork like that is what we strive for every day.

Rated 5 out of 5 stars

Great company and Mike.S gave great…

Great company and Mike.S gave great service.

September 26, 2025
Unprompted review
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Reply from STT Logistics Group

Big thanks for the glowing review! We’re delighted that you had a positive experience. We look forward to working with you again!

Rated 5 out of 5 stars

Marvin Gonzalez was very professional…

Marvin Gonzalez was very professional and very friendly. He set up our company American Golden Trucking so quickly and responded back. He then delivered the info so quickly and his customer service was excellent.

September 22, 2025
Unprompted review
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Reply from STT Logistics Group

We appreciate your review! Marvin’s dedication truly makes a difference. We’re excited to have you on board and appreciate the opportunity to support your business!

Rated 5 out of 5 stars

I had a great experience with the…

I had a great experience with the company because of communication. Communicated very thoroughly and explained any concerns I had. I would keep working with this company.

September 18, 2025
Unprompted review
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Reply from STT Logistics Group

Thank you for the thoughtful review! We’re so glad to hear that clear communication made your experience a positive one.

Rated 5 out of 5 stars

Owner

Great company to work with

September 17, 2025
Unprompted review
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Reply from STT Logistics Group

We truly appreciate your feedback! It’s always a pleasure working with great partners like you. We’re excited for more successful collaborations ahead.

Rated 5 out of 5 stars

I am super grateful to this company…

I am super grateful to this company they have a super service and attention 100%

September 18, 2025
Unprompted review
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Reply from STT Logistics Group

Thank you so much for your kind words! We're thrilled to hear that our service and attention met your expectations 100%.

Rated 4 out of 5 stars

I am a small fleet owner. STT is pretty fair to work with

The agents are friendly and pleasant to work with, I've done a few loads with them, primarily COD and all has went good so far. there was some issues with the shipper/broker communication and getting me the correct loading time when the shipper would get there, then the machine had dead batteries which caused more delays in loading. They did give too many check calls on the last load. Now I am factoring them so we will see how that goes.

August 25, 2025
Unprompted review
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Reply from STT Logistics Group

Thanks for taking the time to share your experience. We're glad you've had positive interactions with our agents and that your COD loads have gone smoothly. Excited to support you through the factoring process and keep building a strong partnership!

Rated 5 out of 5 stars

Good company to work with

Good company to work with
Very reliable and proffesional attitude.
Quick response at our questions and very good service.

September 15, 2025
Unprompted review
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Reply from STT Logistics Group

It means a lot to us to hear this. We're excited that you found our team reliable, professional, and responsive. Providing excellent service is always our top priority!

Rated 5 out of 5 stars

I booked a load with Sofía and…

I booked a load with Sofía and everything went perfect, she assisted me with everything i needed.
I would not hesitate to work with STT LOGISTICS GROUP again.

September 3, 2025
Unprompted review
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Reply from STT Logistics Group

It means a lot to us that you took the time to share your experience with Sofía and STT Logistics Group was seamless. Your trust means the world to us!

Rated 5 out of 5 stars

I’m I carrier for them all ways good…

I’m I carrier for them all ways good communication with the guys !!

The only thing I will like to receive more call from them ..! Offering me loads not to be looking for load on the board all the time ..!

September 4, 2025
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Thank you for your feedback and for being a valued carrier partner! We're happy to hear that communication with our team has been consistently strong.

Rated 5 out of 5 stars

Katerine Gonzalez and Saul Alvarez were…

Katerine Gonzalez and Saul Alvarez were very great with response time in anything we needed as a carrier!

August 28, 2025
Unprompted review
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Reply from STT Logistics Group

It’s great to hear Katerine Gonzalez and Saul Alvarez provided such quick responses and support for your needs as a carrier.

Rated 5 out of 5 stars

Joe was Great to work with

Joe was there are needed and checked in as needed.
Looking for more loads with themin future.

August 28, 2025
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

We appreciate you sharing your experience, it’s great to know Joe was there whenever needed and checked in throughout the process.

Rated 5 out of 5 stars

Just completed another load with STT

Just completed another load with STT, and again a great experience. Always great communication and the loads are detailed and exactly as posted.

Really appreciate the team at STT

Scott at RDE Transport

August 25, 2025
Unprompted review
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Reply from STT Logistics Group

Scott, it’s always a pleasure working with you. We’re glad to hear the experience was great and that our communication and load details continue to meet your expectations.

Rated 5 out of 5 stars

Excellent service

Excellent service, Mike and Maria helped me a lot through the load and contacting me with the shipper and resolving issues. Pretty amazing work 👍

July 30, 2025
Unprompted review
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Reply from STT Logistics Group

We’re glad to hear everything went smoothly! Mike and Maria are committed to making every load run as efficiently as possible, and it’s great to know their support made a difference.

Rated 5 out of 5 stars

Driver carrier

This is the first time I have done a load for this company Manny was the broker on the load he was very friendly and answered me very fast with any questions or concerns I had during me delivering the load even after business hours I would love to work with him and the company he works for again if ever given another opportunity

August 14, 2025
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

It means a lot to hear that, thank you! We're so happy we could support you throughout the process.

Rated 5 out of 5 stars

Maria was great to work with

Maria was great to work with. All 5 stars

August 20, 2025
Unprompted review
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Reply from STT Logistics Group

Thank you! We truly value the partnership and look forward to continuing to deliver great results together.

Rated 5 out of 5 stars

Great company

We want to express our sincere gratitude to Luis for their exceptional service. We had the pleasure of working with them while transporting 2020 GMC Canyon, and they made the entire process smooth and hassle-free. From start to finish, they were always in touch. Their professionalism and attention to detail truly stood out, and we couldn’t have asked for a better experience. Thank you, Luis. We highly recommend their services to anyone looking for reliable and trustworthy transport!

August 15, 2025
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Thank you so much for your kind words! We're glad Luis made your transport experience smooth and stress-free. Your recommendation truly means a lot to us!

Rated 5 out of 5 stars

Communication was constant

Communication was constant. Very professional members especially Ms Katerina. Managers care for the employees is my experience. Payment was made as contract stated and prompt.
I look forward to working with STT Logistics group and the team of professionals who make HS Trucking and my job worry free
Jason Hope
Valor Transport LLC
Veteran owned and operated
De oppressor liber

August 14, 2025
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Thank you, Jason, for your incredible feedback and for your service. We’re honored to work alongside Valor Transport LLC and proud to support veteran-owned businesses like yours.

Rated 5 out of 5 stars

Excellent freight broker

Excellent freight broker! The agent handled everything with great professionalism and kept outstanding communication throughout the entire process. Very reliable and easy to work with — highly recommended.

August 15, 2025
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Thank you so much for the fantastic feedback! We’re thrilled to hear that your experience with our team was smooth and professional from start to finish.

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