After my order was cancelled without notifying me, I’ve reached out numerous times to get further information and assistance with a refund, to which I’ve never received a single response. I also reach... See more
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My order came super fast which is a big plus & the glasses are exactly as described. Unfortunately, the packaging could improve greatly. The glasses arrived in a box within a box. The inner box was la... See more
I absolutely love this website! My daughter loves anime, especially Naurto, on the Stunned Mind website I was able to find the perfect Christmas gifts for her- bento lunch box, hydro flask, and face m... See more
Company replied
My son is so happy with his gifts!! When I reached out because I only received one item Natalie reached out immediately to explain the delay with the shipping. She was able to ship the other items in... See more
Company replied
Company details
Written by the company
Stunned Mind LLC. is a premier online retailer and manufacturer of officially licensed and private label pop-culture merchandise. Their novelty products range across various entertainment niches, including anime, tv shows, manga, movies, video games, and music. As a family owned business, Stunned Mind’s executives have a combined 44 years of experience in manufacturing, licensing, retail and creative development in such areas as beverage-ware, impulse/novelty, decor, and apparel. Stunned Mind strives to create the most innovative products possible with unmatched premium quality, and is always brainstorming new ideas that they can translate into new products For The Fan In You!
Contact info
3070 Riverside Drive, 43221, Columbus, OH, United States
- +1 (619)329-8674
- help@stunnedmind.com
- stunnedmind.com
Stole My Money :/
After my order was cancelled without notifying me, I’ve reached out numerous times to get further information and assistance with a refund, to which I’ve never received a single response. I also reached out via Instagram with no luck. There’s no phone number on their website, so I’m pretty much stuck without my product and with my money gone. Super shady and scammy…
Quick delivery
Paid for upgraded so the item would be…
Paid for upgraded so the item would be sure to get here on time and it is a week later and it STILL hasn't arrived.

Reply from Stunned Mind
Scam, Shady company and practices
I made a purchase on an item that was on sale, but I noticed the day after I purchased, it went up $7 on their site. It took more than a week to ship with no feedback from the seller on why it was taking so long. 7 days later they cancelled the order. They probably sold it at the higher price and that’s why they canceled my order. Needless to say I can’t get in touch with anyone to ascertain why the order was canceled. Shady company. It was a gift for my son‘s birthday, so even if that’s not the case, not ship for seven days without reaching out to the buyer in this day and age is exactly why people shop at Amazon anymore.
UPDATE: 5/4/22: They’re even worse than initially perceived. They apologized and said there was a glitch and that I could place a reorder at the higher price. Ofcourse I declined respectfully just stating I purchased elsewhere and am still awaiting a full refund. Once I refused they tried to contest my review as false!! What company does that! Ofcourse I had receipts and now this review is verified. It’s a scam. Do yourself a favor and purchase elsewhere. Just ensure if it’s Amazon or walmart,etc they are not the 3rd party vendor.

Reply from Stunned Mind
Love it it looked real good and got it…
Love it it looked real good and got it to us fast
This website shop stunned mind is a scam
This website shop stunned mind is a scam!! Do not purchase from this store I placed my order and I never received it. U can only get in contact by email and they never responded. SCAMMMMMMMMM
They really want their reviews…
Idk.. it’s a gift… but you won’t stop hounding me to leave a review so here you go. I’m sure it’s great tho.
I never got my item (sonic shot glass)
Fantastic product
Fantastic product, my grandson is a anime fanatic and is going to love this collectors box!!!!
Part of my order was cancelled…
Part of my order was cancelled unexpectedly and without explanation. When I contacted them to ask what happened, I got no answer.
That was really fast shipping
Purchased the set of Sonic pint glasses…
Purchased the set of Sonic pint glasses for my son for Christmas. They are colorful and I know he’s going to love them. The ordering process was quick and I received the glasses quickly. I appreciated that one of the owners contacted me and made sure I was happy. I will definitely be ordering again!
I placed an order on November 9
I placed an order on November 9, 2021. On November 12 got email that my order is being shipped out with a link to track. A week later I tried to check on the tracking for my order and the link doesn't work. I emailed customer service regarding my order and the tracking. They respond back with a different tracking number. I use that tracking number to check the status and it is showing that a shipping label has been created on November 12 and USPS is waiting to receive the package. Two weeks have gone by and when I check the tracking on the package it still says the same thing. No other tracking on the package, the only thing showing is that a shipping label was created. I email them again and still have not gotten a response back yet. There is no phone number to call them directly so email is the only point of contact. I don't think they ever even shipped my order out. I will be disputing this transaction if I dont' receive my order within a month. It is not like it's being shipped from another country, it's within the U.S. Never again will I order from them or recommend them to anyone.
Great fast service
Anyone that likes Ramen would love this…
Anyone that likes Ramen would love this bowl, very cute, good quality, and super fast delivery. Would recommend.
Fast delivery but inferior packaging
My order came super fast which is a big plus & the glasses are exactly as described. Unfortunately, the packaging could improve greatly. The glasses arrived in a box within a box. The inner box was labeled “GLASS - FRAGILE-DO NOT DROP. The outer box was unmarked & clearly had been dropped. Luckily, the 3 bubble air pockets packed between the outer & inner box must have saved the day. Recommend working on packaging to prevent returns & disatisfied customers.
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