Stush Aura Reviews 48

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Everything about my purchase was impressive. From the packaging to the necklace itself, quality and attention to details are evident. Even the mailer envelope was beautiful! Haha. The pinnacle of my s... See more

Company replied

Rated 5 out of 5 stars

Very good company top quality jewellery and excellent feed back couldnt ask for more really done me good appreciate all the feedback from them cant thank them enough for my product

Company replied

Rated 1 out of 5 stars

Customer service non existent phone number no longer working so can not communicate with Stush aura and also still waiting for my purchases

Rated 5 out of 5 stars

Arrived really fast, was well packaged and better than I ever dreamed. My son will be so happy on Christmas day when he receives the necklace.

Company replied

Company details

  1. Jewelry Store

Written by the company

Jewellery for the Gentleman. The UK's most indulgent online jewellery boutique.


Contact info

3.9

Great

TrustScore 4 out of 5

48 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Like ronseal

Chain came as advertised, fits perfectly no discolouration, will be ordering again. Price and quality in perfect balance. No complaints.

December 19, 2021
Stush Aura logo

Reply from Stush Aura

Thanks Jerome!

Rated 2 out of 5 stars

Didn’t receive my product

Didn’t receive my product, but I got my money refunded

December 12, 2021
Stush Aura logo

Reply from Stush Aura

Hi Natalia,

We're sorry you didn't receive your product. Unfortunately couriers are out of our control, but we're here to help you from our side.

Any other questions just let us know.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, lovely product, very happy with my purchase

December 7, 2021
Stush Aura logo

Reply from Stush Aura

Thanks so much for this review!

Rated 5 out of 5 stars

Excellent service

Excellent service and very quick delivery
I wouldn't hesitate to use Stush Aura again
Very happy with the Bracelet
5*****

December 3, 2021
Stush Aura logo

Reply from Stush Aura

Thanks so much Colin! Have a great Christmas.

Rated 5 out of 5 stars

Amazing

Love their jewellery! Very fast delivery & service.

October 6, 2021
Stush Aura logo

Reply from Stush Aura

Thanks James!

Rated 5 out of 5 stars

Sent the wrong

Sent the wrong. Colour bracelet at 1st.. and I said needed the right colour for an event the next day.. went above and beyond to send the replacement.. and trusted me to give the wrong one to the courier after .. really nice friendly guys.. the product itself is nice too.

September 6, 2021
Stush Aura logo

Reply from Stush Aura

So glad we could sort it for you Arestis. Thanks for this amazing review we really appreciate it. Hope to see you again soon!

Warm regards,
The team at STUSH

Rated 5 out of 5 stars

Good item

Good item, clasp could be more realistic though.

September 2, 2021
Stush Aura logo

Reply from Stush Aura

Thanks so much Adam :)

The clasp is exactly is in the product photos - sorry if you were confused by this.

Thanks for your order and let me know if you need anything else.

Rated 5 out of 5 stars

Hi I’m wanting to know when the SA CUBA…

Hi I’m wanting to know when the SA CUBA WHITE GOLD chain is back in stock you can email me

August 26, 2021
Unprompted review
Stush Aura logo

Reply from Stush Aura

Hey Lewis,

Please email hello@stushaura.com and we'll get back to you on this.

Thanks for the review! 🔥

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look