Stylelux 

I saw an advert of a cosmetics product and wanted to find out the price of it, so I had to go through the process of buying, but I didn't give my card details and never confirmed my purchase. Nevertheless, I received a confirmation e-mail with the price of the goods, delivery charge and invoice charge!!! I sent an e-mail back stating that I didn't buy anything and asking to cancel my purchase. A few minutes later I received an e-mail confirming cancellation of the "purchase". So my experience with StyleLux is 50% negative and 50% positive thanks to the real person rather than automated reply. Thank you, Antonio C for resolving the company's issue.

I made an error with an order I placed with Stylelux, so I emailed them and within a few minutes they got back to me and corrected it.

Very impressive!

Would recommend
Thank you
Susan

So rare to get quality customer service. Lux Style were superb at responding to my requests and questions.

Very quick to reply and polite an actual pleasure to deal with..thankyou :)

Very helpful. X

Immediate acknowledgement of my email query
Resolved with no hassle or questions

I have recently had to confirm that i had not ordered an item, the person that i dealt with was polite and very efficient. the matter was cleared up very quickly. I would definitely use this company in the future

Ok not sure who someone else placed an order I just noticed order confirmed email and I emailed to cancel the company had a rapid response and cancelled it promptly it's odd because I've read other reviews where people say they don't reply maybe I got lucky haha

the problem was resolved promptly

very happy with your quick responce thank you
will consider using you in the future

Excellent customer service ordered a product by mistake and they sorted it promptly without any hassle! Would definitely recommend and use in the future.

Happy very good service and support. Lovely lady I spoke to today. Thanks again.

I was going to order this product but found it too expensive for my budget. Unfortunately my order went through even though I had not entered my credit card number. I contacted them right away and CS dept cancelled my order before it was completed. This saved me a lot of worry so I believe they are sincere in dealing with customers or potential customers.
GH

Great customer service, fast responses 👌🏼❤️ THankyou for your help with my orders ...

I was going to purchase something from Luxstyle and then before getting to the payment option I realised I couldn't actually afford to buy anything right now. I received an email saying my item was going to be shipped, and I would be charged extra for the invoice. I emailed them letting them know not to send the item as I didn't go through with the order and couldn't afford to purchase anything. They responded very quickly and cancelled the order. I was very pleased. I would be happy to now buy something from them in the future :)

I accidentally purchased one of their products thinking it was something else I was after. I realised within an hour of doing it. So I contacted them straight away to explain . They replied straight away and ended up refunding my money within a few hours. That's what I call great customer service. A refreshing change in this world

I definitely would recommend doing business with them

Efficient and response to my enquiry was helpful had a satisfactory.

Every question I asked was answered and I got very very polite service !! I would recommend this to anyone 👌🏽

Very helpful , prompt answers and always very polite and courteous.
Would recommend this firm without hesitation

I emailed re an email received and their response was very quick and helpful 🙂 Was concerned as had seen negative reviews re this company but not my experience so far .