STYLPRO by STYLIDEAS Reviews 

500
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the outstanding customer service, highlighting the professional and knowledgeable staff who provide quick, helpful responses. Many appreciate the easy resolution of issues, often receiving prompt replacements for faulty items. Reviewers frequently express satisfaction with the products' effectiveness and the positive results achieved. However, some people were dissatisfied with product quality and durability. Several customers reported items like LED masks or curlers stopped working or developed faults after only a few months or a year. Common problems included products not turning on, lights failing, or chargers malfunctioning, leading to disappointment regarding item longevity.

What people talk about most

Product

Customers consistently note positive experiences with product, praising its effectiveness, ease of use, and... See more

Customer service

People report positive experiences with customer service, often describing it as excellent, fantastic, and... See more

Quality

Users describe ambiguous interactions with quality, with many reviewers praising the outstanding performance... See more

Service

Customers had positive experiences with service, often highlighting the excellent and outstanding customer... See more

Response time

Reviewers consistently express satisfaction with the promptness of customer service responses, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sylepro customer care is outstanding it is up there with John Lewis and First direct.they are professional, warm and amazingly knowledgeable just brilliant so much so I have just ordered my second S... See more

Company replied

Rated 5 out of 5 stars

I purchased my LED mask when on offer on Look Fantastic and use it daily. I'm achieving great results. When my remote button got stuck I contacted the team and they responded immediately and sent me a... See more

Company replied

Rated 5 out of 5 stars

Love my mask, unfortunately it started flashing and not working properly but I was able to get a replacement and the team were very friendly and helpful. They were able to send it to me in Spain as we... See more

Company replied

Rated 5 out of 5 stars

I recently contacted Stylpro because a strip of lights in my LED face mask had been flickering and eventually failed. I thought the product was still under warranty, but it turned out the warranty had... See more


Company details

  1. Beauty Product Supplier
  2. Beauty Supply Store
  3. Cosmetics Industry
  4. Cosmetics Store
  5. Health and Beauty Shop
  6. Skin Care Clinic

About STYLPRO by STYLIDEAS

Written by the company

 

Welcome to STYLPRO by STYLIDEAS

Owned by Lord Sugar and BBC Apprentice Winner Tom Pellereau, STYLIDEAS was founded with the goal of creating products to solve your beauty woes. Everything we create stems from real people’s issues and is always crafted with love.

STYLIDEAS brands include:

STYLPRO Beauty STYLFILE Nailcare

We want to make beauty effortless.

STYLPRO products include makeup brush cleaners that cleanse and dry your brushes in seconds, beauty fridges designed to extend the lifetime of your beauty products, the world's first electric makeup sponge cleaner, and much more.

SHOP OUR RANGEs

STYLIDEAS is the logistical platform for the Lord Sugar 'A-PEN-TICE' Sugar Pen. All proceeds go to Great Ormond Street Hospital. The 'A-PEN-TICE' is not part of our day-to-day range, however we fully support all of the work that goes on at this amazing institution.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

500 reviews

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Asks customers to review

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Replied to 7% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(500)

111 reviews in the last 12 months

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Rated 5 out of 5 stars

The best nail files…

These are by far the best nail files I’ve ever used - I’ve been buying them since Tom won The Apprentice!
The shape makes the job so easy, and the two sides are the perfect coarseness for shaping and smoothing.
And the customer service is absolutely spot on.

July 22, 2024
Rated 1 out of 5 stars

Alan Sugar pen didn’t work

Alan Sugar pen didn’t work. He didn’t say any of the 6 phrases. The only noise that came out of him was a rapid electronic clicking. Really disappointing as it was a present for someone leaving my office. Waste of money.

April 18, 2024
Rated 1 out of 5 stars

Would give 0 stars if possible

Would give 0 stars if possible. Bought the travel mirror two weeks ago as I travel quite a bit with work and wanted to invest in a good mirror. On my first work trip, the mirror shattered completely in its travel case in my bag. I certainly wasn’t reckless with the mirror. Really really disappointing as the mirror was quite flimsy as it was. Definitely not fit for purpose. Don’t waste your money.

April 5, 2024
Unprompted review
Rated 5 out of 5 stars

Why did I wait so long???

I have had this make up cleaner in a box for a few years, and I finally used it. It is wonderful. The brushes come out clean and dry. I don't worry if mold will grow on the brushes because the brushes using this little device come out clean and dry!!!

March 25, 2024
Rated 3 out of 5 stars

Doesn't work as well as I had hoped

I was under the impression that the bowl was made of glass. The make-up adheres to the side of the plastic bowl and needs a lot of scrubbing to dislodge. Also, the mechanism only works on lightly soiled brushes. If you have a brush that you have not cleaned in over 3+ weeks, first clean with a good gentle detergent,ie. Dawn, to remove built up oil and product. Then use the spinner attachment to dry. It does not completely dry even lightly soiled brushes. It will take at least 12 hours to dry if washed weekly and at least 24 hours if you had to deep clean your brush.

March 5, 2024
Rated 4 out of 5 stars

Clever idea

Really clever idea and happy I purchased

Only negatives would be that:

1 - for the initial outlay you get two tiny sachets of solution - come on you could provide a little bottle at least!

2 - omg how hard is it to get the neck off the pot! Even my husband struggled and it almost cut him when it did eventually come off. I think something made of rubber would be much better personally

February 26, 2024
Rated 4 out of 5 stars

Stylpro by Stylideas is pretty good.

Stylpro by Stylideas is pretty good.
I like all their beauty regime products because they're so innovative. I have been buying Stylpro products for a couple of years, and I have never been disappointed before.
I just wish some items had a lot more thought put into the adequate size that should be available to buy.
All great products, but there's a possibility of not getting value for money.
I would recommend Stylpro!

February 20, 2024
Rated 5 out of 5 stars

fantastic, quality, device at bargain price.…

This is a fantastic device at such a bargain price. I'm a qualified Beauty Therapist and over the years have used similar costing ten times this, and the results are just as good. Have only been using a week and I'm my 60's now, I'm honestly delighted with the results. Excellent service & fast delivery too.

February 17, 2024

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