SubaruPartsDeal.com Reviews 354

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 155 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive pricing, often noting that it's better than local dealers and even more appealing during promotions. The products are consistently described as high-quality, genuine OEM parts that fit perfectly and are exactly as described. Reviewers also highlight the fast and efficient delivery service, with many receiving their orders ahead of schedule and well-packaged. The website is easy to navigate, making it simple to find and order the correct parts. However, some customers also noted issues with parts not matching website photos or being the wrong color, and a few experienced slow or expensive shipping. There were also instances where orders were voided due to discontinued or backordered parts, or where customers received incomplete or incorrect items. A few reviewers mentioned difficulties with customer service regarding adding parts to existing orders or processing returns for incorrect items.

What people talk about most

Product

Reviewers express satisfaction with the product, often finding exact, genuine, and original parts that fit... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast shipping and quick... See more

Price

Users describe positive interactions with price, often finding them reasonable and competitive compared to... See more

Quality

Clients share positive opinions on quality, with many reviewers finding the parts to be perfect, new, and... See more

Order

People report positive experiences with order, highlighting easy ordering processes, fast shipping, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was able to pick up several oil and air filters for my Subaru Outback at a very fair price. The items were shipped two days after the order was placed and delivered three days after shipment.

Rated 5 out of 5 stars

Got what I ordered, was able to add it to my Subaru just fine. My only issue is I didn’t know what color it was until it came in the mail. That would have been nice to clarify online. I have a green... See more

Rated 5 out of 5 stars

The website is easy to navigate and the labeled parts diagrams for the area of the car being repaired helps ensure the right part is ordered. Pricing is always competitive, and even more so during pro... See more

Rated 4 out of 5 stars

We got the right part, it was new oem and it worked. Fast delivery, part arrived a day before it said it was going to be here. The only reason I am giving them four stars is because of their customer... See more


Company details

  1. Auto Parts Store

Written by the company

Are you a proud Subaru owner seeking the best in genuine parts and accessories for your beloved vehicle? Look no further than SubaruPartsDeal.com! As the leading supplier of brand-new Genuine Subaru parts at unbeatable discounted prices, we offer an extensive range of products shipped directly from authorized Subaru dealers to your doorstep.

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

354 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 3 out of 5 stars

Looked like a used part.

The PCV valve was fine, but my downstream 02 sensor blue bag was ripped open. The top plastic part of the bag was was completely open and it looked like it was used

September 4, 2025
SubaruPartsDeal.com logo

Reply from SubaruPartsDeal.com

Thank you for your feedback! We appreciate you taking the time to share your experience. We're glad to hear some things went well, but we also understand there were areas that could have been better.

We’re always looking to improve, so your input is valuable and helps us do just that.

Rated 1 out of 5 stars

They Advertise Items They Do Not Have In Stock

I ordered a part. I received an order confirmation on August 20, 2025 saying it would ship in 1 to 3 business days. On August 22, 2025 I received an email that my order was voided because the part has been discontinued and/or is backordered. I am very disappointed that they advertised items they do not have, and they have delayed my repairs.

August 22, 2025
Unprompted review
SubaruPartsDeal.com logo

Reply from SubaruPartsDeal.com

We sincerely apologize for the frustration you've experienced regarding the backorder issue. It's important to us that our customers feel confident and informed when making a purchase.
We appreciate you bringing this to our attention. Thank you for your feedback, and we’re committed to improving your experience with us.

Rated 5 out of 5 stars

Great website

Great website
Easy to find parts on images

Prices were better than dealers near me.
Great communication and fast shipping.

August 14, 2025
Unprompted review
Rated 2 out of 5 stars

Missing parts in the package

Good afternoon. Today I received a package with brake pads. Inside instead of 4 pieces there were only 3 (2 inner and one outer). Also there was no grease in the package. Very bad experience.

August 12, 2025
Unprompted review
SubaruPartsDeal.com logo

Reply from SubaruPartsDeal.com

We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right.
A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.

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