Still waiting for delivery after 2 weeks. Never answer phone or reply to multiple emails. Message left on answer phone. Chat bot never responds either. Quick enough to take my money. Do these guys r... See more
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I ordered a meraklon "neck tube". Basically like a buff but different material. Meraklon as I understand it is a polyester fabric with very high wicking properties, I have a couple of baselayer tops... See more
Company replied
Great gloves, purchased for himalayan trek. Kept hands warm in very cold temperatures. Only minus a star as gloves could have benefited from having a sturdier outer layer. With Velcro on my jacket,... See more
Company replied
I've bought a number of things from Sub Zero recently ranging from sub standard thermal layers to fleeces and down jackets. My son manages an outdoor education centre in the north of England so we hav... See more
Company details
About Sub Zero Technology Ltd
Written by the company
With a trained mechanical engineer background and a lust to run his own company, in 1969 Sub Zero Technology was created. From their original Leicester Textile Mill, the Sub Zero Factor 1 range of thermal base layers was born to worldwide acclaim.
In the five decades since, Sub Zero have expanded their range to include heavy weight thermal mid layers through to insulating down jackets. Never a company to stand still, Sub Zero have adopted new manufacturing processes, such as seamless knitting technology and body mapping, to produce garments that are at the pinnacle of performance.
Sub Zero today is still family owned, with the third generation of Laxtons running the company. The factory and offices now reside in rural Leicestershire, with the workforce coming from the local communities. Sub Zeros work ethos is still true today as it was form its interception - to design and manufacture technical outdoor clothing using the finest technical textiles for the words most extreme conditions.
Contact info
35 Churchill Way, Fleckney, LE8 8UD, Leicester, United Kingdom
- +44 (0)116 2402634
- sales@subzero.co.uk
- subzero.co.uk
Still waiting for delivery after 2…
Still waiting for delivery after 2 weeks. Never answer phone or reply to multiple emails. Message left on answer phone. Chat bot never responds either. Quick enough to take my money. Do these guys really exist?
UPDATE ...
Eventually got back to me. Royal Mail lost original package. Sorted new delivery & partial refund as no stock left. Well done.
Tardy to dispatch
Tardy to dispatch, taking two days just to get to Royal Mail, despite selecting 48 hrs delivery. This resulted in goods not coming in time for trip. Waste of money and wont shop with subzero again.

Reply from Sub Zero Technology Ltd
The windproof jacket is good quality
The windproof jacket is good quality, does the job, delivery is within a few days. Like Sub-zero products as i have other items from them.

Reply from Sub Zero Technology Ltd
Bought 2 different colors with the same…
Bought 2 different colors with the same size, M. Somehow the black is smaller than the white. Am not sure why

Reply from Sub Zero Technology Ltd
RETURNING CUSTOMER
Quality products and prompt delivery .I am a long time returning customer

Reply from Sub Zero Technology Ltd
Always a great level of service
Always a great level of service, kept up to date with availability of items through to despatch.
Items are always well packed but without unnecessary waste.
Happy to use Sub Zero over and over again.

Reply from Sub Zero Technology Ltd

Reply from Sub Zero Technology Ltd
I like the product
I like the product. Easy to order. I thought it was a bit of a faff to return one item. You had to email for a return form and then print it off. Although, it was free to return. Other than that I was pretty happy.

Reply from Sub Zero Technology Ltd

Reply from Sub Zero Technology Ltd
Great source for quality outdoor gear.
Company communications have a friendly and helpful feel, very useful to know product origination (whether UK made or foreign manufactured). Clothing I have purchased so far has been very satisfactory.

Reply from Sub Zero Technology Ltd
Proper Performance Kit For People Who do Sport
I don’t normally get sucked into writing reviews but this brand is one I tell all my friends about.
I’ve recently bought my first of the newer Factor 2 base layers and it’s excellent. I was lured in by a Black Friday discount but if I had to buy another I wouldn’t hesitate to pay RRP.
I’ve used it five or six times so far. It’s warm as you might hope, but it wicks much better than I expected and dries really quickly. I have an older Factor 2 top (maybe 5 years old) and the new one is a completely different fit and performance is much better.
I’ve worn Sub Zero base layers for years and always thought the Factor 1 base layers were excellent, but I thought the newer Factor 2 would be too thick to work well for mountain biking, but it’s been great. Today I rode wearing it with a shell jacket in temperatures about 0 degrees and it was spot on.
In my experience, Sub Zero products last far better than any other base layers I’ve used, offer better temperature control when running or mountain biking, wash well without needing any special treatment and dry quickly.
I’ve used other brands that say they are ethical or sustainable, but my Sub Zero layers were made in the UK and so far have outlasted loads of the “pub wear” or dedicated cycling brand layers that have had to go in the bin.

Reply from Sub Zero Technology Ltd
Sub Zero Kit is excellent
Sub Zero Kit is excellent. I have some kit I still use that is over 20 years old. The Onesie and goose down jacket when worn under my goretex motorbike outer clothing is unbeatable in keeping me warm. Great communication as well during the current Royal Mail issues.

Reply from Sub Zero Technology Ltd
You've asked me how you've done
You've asked me how you've done, however im still waiting for the delivery to occur

Reply from Sub Zero Technology Ltd
These are a Christmas present for my…
These are a Christmas present for my daughter but they look really good quality and value for money

Reply from Sub Zero Technology Ltd
A good product, efficiently and quickly delivered
This was the second product - a thermal one-piece undersuit - I'd bought from this company in the space of two weeks, and I knew from past experience that this would be a good one. Ordered direct from their website, it was quickly despatched and delivered. Their communication is very good - the first item I bought from them was specially produced after I had e-mailed them to ask if an existing product could be modified specially for my requirements. When they confirmed that they could do it and to a better specification, I immediately ordered five! No complaints at all!

Reply from Sub Zero Technology Ltd
The items are presents
The items are presents, they look great and I am sure they will be enjoyed, a very interesting variety of products for sale, I made couple of enquiries on phone and staff are excellent. Thankyou

Reply from Sub Zero Technology Ltd
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