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Rated 4 out of 5 stars

Still waiting for delivery after 2 weeks. Never answer phone or reply to multiple emails. Message left on answer phone. Chat bot never responds either. Quick enough to take my money. Do these guys r... See more

Rated 1 out of 5 stars

I ordered a meraklon "neck tube". Basically like a buff but different material. Meraklon as I understand it is a polyester fabric with very high wicking properties, I have a couple of baselayer tops... See more

Company replied

Rated 4 out of 5 stars

Great gloves, purchased for himalayan trek. Kept hands warm in very cold temperatures. Only minus a star as gloves could have benefited from having a sturdier outer layer. With Velcro on my jacket,... See more

Company replied

Rated 5 out of 5 stars

I've bought a number of things from Sub Zero recently ranging from sub standard thermal layers to fleeces and down jackets. My son manages an outdoor education centre in the north of England so we hav... See more

Company details

  1. Outdoor Clothing and Equipment Shop
  2. Camping Store
  3. Clothes and Fabric Manufacturer
  4. Winter sport Store

About Sub Zero Technology Ltd

Written by the company

During a cold and wet scramble along the Lake Districts Helvellyn mountain in 1967, Derek Laxton hit upon inspiration for a technical range of thermal underwear.

With a trained mechanical engineer background and a lust to run his own company, in 1969 Sub Zero Technology was created. From their original Leicester Textile Mill, the Sub Zero Factor 1 range of thermal base layers was born to worldwide acclaim.

In the five decades since, Sub Zero have expanded their range to include heavy weight thermal mid layers through to insulating down jackets. Never a company to stand still, Sub Zero have adopted new manufacturing processes, such as seamless knitting technology and body mapping, to produce garments that are at the pinnacle of performance.

Sub Zero today is still family owned, with the third generation of Laxtons running the company. The factory and offices now reside in rural Leicestershire, with the workforce coming from the local communities. Sub Zeros work ethos is still true today as it was form its interception - to design and manufacture technical outdoor clothing using the finest technical textiles for the words most extreme conditions.


Contact info

4.1

Great

TrustScore 4 out of 5

317 reviews

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Rated 4 out of 5 stars

Still waiting for delivery after 2…

Still waiting for delivery after 2 weeks. Never answer phone or reply to multiple emails. Message left on answer phone. Chat bot never responds either. Quick enough to take my money. Do these guys really exist?
UPDATE ...
Eventually got back to me. Royal Mail lost original package. Sorted new delivery & partial refund as no stock left. Well done.

March 10, 2026
Unprompted review
Rated 2 out of 5 stars

Tardy to dispatch

Tardy to dispatch, taking two days just to get to Royal Mail, despite selecting 48 hrs delivery. This resulted in goods not coming in time for trip. Waste of money and wont shop with subzero again.

July 10, 2024
Unprompted review
Sub Zero Technology Ltd logo

Reply from Sub Zero Technology Ltd

Our sincere apologies. We put our hands up and accept that we made a mistake. We should have notified you that there would be a slight delay with your order being shipped. Not to make excuses, but to give you the context, we had an urgent export order that cleared out one of the lines you wanted. We therefore had to manufacture your garment from scratch, hence the delay.

Rated 5 out of 5 stars

The windproof jacket is good quality

The windproof jacket is good quality, does the job, delivery is within a few days. Like Sub-zero products as i have other items from them.

January 24, 2023
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Reply from Sub Zero Technology Ltd

Thank you for your kind review

Rated 5 out of 5 stars

Bought 2 different colors with the same…

Bought 2 different colors with the same size, M. Somehow the black is smaller than the white. Am not sure why

January 13, 2023
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Reply from Sub Zero Technology Ltd

I am very sorry about that. If you could send images of the difference in size to sales@subzero.co.uk we can have a look at it for you.

Rated 5 out of 5 stars

Good equipment

December 28, 2022
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Reply from Sub Zero Technology Ltd

Sea To Summit produce some really good kit, we use it all the time.

Rated 5 out of 5 stars

RETURNING CUSTOMER

Quality products and prompt delivery .I am a long time returning customer

January 3, 2023
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Reply from Sub Zero Technology Ltd

Thank you for your loyalty and five star review.

Rated 5 out of 5 stars

Always a great level of service

Always a great level of service, kept up to date with availability of items through to despatch.

Items are always well packed but without unnecessary waste.

Happy to use Sub Zero over and over again.

January 30, 2023
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Reply from Sub Zero Technology Ltd

We are constantly trying to reduce the waste we produce and recycle as much as we can.

Rated 5 out of 5 stars

Good Quality

Very good product high-quality and delivered in time

December 14, 2022
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Reply from Sub Zero Technology Ltd

Thank you for your kind review. We take great pride in our UK manufacturing.

Rated 4 out of 5 stars

I like the product

I like the product. Easy to order. I thought it was a bit of a faff to return one item. You had to email for a return form and then print it off. Although, it was free to return. Other than that I was pretty happy.

December 28, 2022
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Reply from Sub Zero Technology Ltd

Our returns process is currently being reviewed. The issue we have is many automated returns systems require minimum parcel quantities per month, and we have very few returns. Whish is a good thing.

Rated 5 out of 5 stars

Excellent product

I have lived in my vest since it arrived! So warm and comfortable.

January 9, 2023
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Reply from Sub Zero Technology Ltd

Meraklon is a lovely fabric to wear next to the skin. It's just a shame we struggle to get the fabric manufactured.

Rated 5 out of 5 stars

Great source for quality outdoor gear.

Company communications have a friendly and helpful feel, very useful to know product origination (whether UK made or foreign manufactured). Clothing I have purchased so far has been very satisfactory.

December 14, 2022
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Reply from Sub Zero Technology Ltd

We are always on the end of the line if you need any advice.

Rated 5 out of 5 stars

Proper Performance Kit For People Who do Sport

I don’t normally get sucked into writing reviews but this brand is one I tell all my friends about.

I’ve recently bought my first of the newer Factor 2 base layers and it’s excellent. I was lured in by a Black Friday discount but if I had to buy another I wouldn’t hesitate to pay RRP.

I’ve used it five or six times so far. It’s warm as you might hope, but it wicks much better than I expected and dries really quickly. I have an older Factor 2 top (maybe 5 years old) and the new one is a completely different fit and performance is much better.

I’ve worn Sub Zero base layers for years and always thought the Factor 1 base layers were excellent, but I thought the newer Factor 2 would be too thick to work well for mountain biking, but it’s been great. Today I rode wearing it with a shell jacket in temperatures about 0 degrees and it was spot on.

In my experience, Sub Zero products last far better than any other base layers I’ve used, offer better temperature control when running or mountain biking, wash well without needing any special treatment and dry quickly.

I’ve used other brands that say they are ethical or sustainable, but my Sub Zero layers were made in the UK and so far have outlasted loads of the “pub wear” or dedicated cycling brand layers that have had to go in the bin.

December 8, 2022
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Reply from Sub Zero Technology Ltd

Thank you for your kind review. A lot of people get confused with our Factor 2 mid layers - they think its just a thermal layer, when in fact it can worn on its own next to the skin as a thicker base layer.

Rated 5 out of 5 stars

Sub Zero Kit is excellent

Sub Zero Kit is excellent. I have some kit I still use that is over 20 years old. The Onesie and goose down jacket when worn under my goretex motorbike outer clothing is unbeatable in keeping me warm. Great communication as well during the current Royal Mail issues.

December 7, 2022
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Reply from Sub Zero Technology Ltd

Our products longevity is a great positive - It's just not necessarily conducive to repeat sales!

Rated 1 out of 5 stars

You've asked me how you've done

You've asked me how you've done, however im still waiting for the delivery to occur

December 6, 2022
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Reply from Sub Zero Technology Ltd

It looks like our review request was more reliable than Royal Mail was with your parcel. The tracking shows it arrived safely but we confirmed it with you just to make sure.

Rated 5 out of 5 stars

These are a Christmas present for my…

These are a Christmas present for my daughter but they look really good quality and value for money

November 24, 2022
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Reply from Sub Zero Technology Ltd

The pack taps a re great for carrying water efficiently without the worry of them spilling.

Rated 5 out of 5 stars

A good product, efficiently and quickly delivered

This was the second product - a thermal one-piece undersuit - I'd bought from this company in the space of two weeks, and I knew from past experience that this would be a good one. Ordered direct from their website, it was quickly despatched and delivered. Their communication is very good - the first item I bought from them was specially produced after I had e-mailed them to ask if an existing product could be modified specially for my requirements. When they confirmed that they could do it and to a better specification, I immediately ordered five! No complaints at all!

November 22, 2022
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Reply from Sub Zero Technology Ltd

Glad you like the thermal onesie. They are a great product for motorcyclists as it prevents bulking out at top/bottom crossovers.

Rated 5 out of 5 stars

The items are presents

The items are presents, they look great and I am sure they will be enjoyed, a very interesting variety of products for sale, I made couple of enquiries on phone and staff are excellent. Thankyou

November 23, 2022
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Reply from Sub Zero Technology Ltd

We're always happy to speak to our customers if they want some advice or help with orders. Thank you for your kind review.

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