Still waiting for delivery after 2 weeks. Never answer phone or reply to multiple emails. Message left on answer phone. Chat bot never responds either. Quick enough to take my money. Do these guys r... See more
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I ordered a meraklon "neck tube". Basically like a buff but different material. Meraklon as I understand it is a polyester fabric with very high wicking properties, I have a couple of baselayer tops... See more
Company replied
Great gloves, purchased for himalayan trek. Kept hands warm in very cold temperatures. Only minus a star as gloves could have benefited from having a sturdier outer layer. With Velcro on my jacket,... See more
Company replied
I've bought a number of things from Sub Zero recently ranging from sub standard thermal layers to fleeces and down jackets. My son manages an outdoor education centre in the north of England so we hav... See more
Company details
About Sub Zero Technology Ltd
Written by the company
During a cold and wet scramble along the Lake Districts Helvellyn mountain in 1967, Derek Laxton hit upon inspiration for a technical range of thermal underwear.
With a trained mechanical engineer background and a lust to run his own company, in 1969 Sub Zero Technology was created. From their original Leicester Textile Mill, the Sub Zero Factor 1 range of thermal base layers was born to worldwide acclaim.
In the five decades since, Sub Zero have expanded their range to include heavy weight thermal mid layers through to insulating down jackets. Never a company to stand still, Sub Zero have adopted new manufacturing processes, such as seamless knitting technology and body mapping, to produce garments that are at the pinnacle of performance.
Sub Zero today is still family owned, with the third generation of Laxtons running the company. The factory and offices now reside in rural Leicestershire, with the workforce coming from the local communities. Sub Zeros work ethos is still true today as it was form its interception - to design and manufacture technical outdoor clothing using the finest technical textiles for the words most extreme conditions.
Contact info
35 Churchill Way, Fleckney, LE8 8UD, Leicester, United Kingdom
- +44 (0)116 2402634
- sales@subzero.co.uk
- subzero.co.uk
Prompt delivery and good prices
Prompt delivery and good prices. Clothes look and feel warm, good quality.
October 26, 2022
Reply from Sub Zero Technology Ltd
Thank you for your kind review
The website wouldn’t work for me but
The website wouldn’t work for me but, when I phoned, the response was totally helpful and I got exactly what I wanted.
October 24, 2022
Reply from Sub Zero Technology Ltd
We're happy to help anyone over the phone who is experiencing difficulties ordering online.
change of size
the change of size I required was carried out professionally, and my phone call handled pleasantly, I will continue to do business with sub zero
September 29, 2022
Reply from Sub Zero Technology Ltd
THank you for your kind words. We try and be efficient with all returns/exchanges
Swift service and good value.
September 26, 2022
Reply from Sub Zero Technology Ltd
Thank you for the five star review
Excellent customer service & clothing
Excellent customer service helping sort a whole family worth of items out. Clothing has arrived and feels great quality with nice long body lengths for the base/mid layer tops. Very happy with our purchase.
September 28, 2022
Reply from Sub Zero Technology Ltd
Glad we could be of service. Enjoy your trip.
Fantastic quality baselayers made in the UK
Website is easy to use and information about the products is comprehensive. Communication was excellent and product arrived quickly. Fantastic quality clothing made in the UK.
August 4, 2022
Reply from Sub Zero Technology Ltd
We try and give our customers as much information as we can so they can make an informed decision when buying our Sub Zero gear. Thank you for your review.
Made in GB imparts the quality of these…
Made in GB imparts the quality of these items. Key feature of these layers is to keep warmth whilst not getting wet during exercises.
July 20, 2022
Reply from Sub Zero Technology Ltd
We export a lot of our products to the Far East due to the appreciation of quality. Enjoy your thermals and thank you for your review.
Reply from Sub Zero Technology Ltd
Thank you for your order and kind words. We try very hard to ship orders quickly and efficiently.
Reply from Sub Zero Technology Ltd
Thank you for your support.
Great bag and service
June 25, 2022
Reply from Sub Zero Technology Ltd
These bags are great for expeditions as they are extremely tough and rectangular, which sounds like an odd thing to commend, but it makes stacking them a breeze. Thank you for your review.
Reply from Sub Zero Technology Ltd
Thank you for your review. We try very hard to provide an exemplary service to our customers.
Reply from Sub Zero Technology Ltd
Thank you for the kind review
Reply from Sub Zero Technology Ltd
Thank you. We try and answer all questions as quickly as we can.
Reply from Sub Zero Technology Ltd
That's fine. Thank you anyway.
I got good and polite services and…
I got good and polite services and answer when my package was stuck in the custom in other country, they told me they will check the issue also if is not related to them .
May 17, 2022
Reply from Sub Zero Technology Ltd
Thank you for your kind review. Ex-UK customs can be tricky at the moment due to staffing issues created by Covid and the massive increase in parcel numbers. That is why we send most parcels tracked, it just gives us more information to act on.
Great service
May 15, 2022
Reply from Sub Zero Technology Ltd
Thank you for your review. We like to treat our customers as we would like to be treated ourselves.
Reply from Sub Zero Technology Ltd
Thank you for your five star review. We try and make ordering and delivery as simple as possible.
This product is perfect for carrying…
This product is perfect for carrying out and about. It's side is just right to fit in even a small bag. I'd does what it says. I'm very satisfied with it. I would recommend it to all outdoor activities where possible. I give it 5 Stars
May 10, 2022
Reply from Sub Zero Technology Ltd
Those compact stoves are great. We keep one in our car for emergency brews. Thank you for your review.
Sea To Summit Collapsible Silicon Camping Cup
Good company to deal with and quick delivery of item ordered.
Sea To Summit Cup is well made, lightweight and small when collapsed.
Only CON is, it is too small a drink for me at 250mm / 45g, I would have preferred it to be slightly bigger maybe 350mm.
I should have ordered the STS mug and just put less in it, my mistake.
April 25, 2022
Reply from Sub Zero Technology Ltd
Thank you for your review. We do sell their X Tumbler at 350ml and X Mug at 380ml - although these sell really quickly. As with everyone at the moment, stock deliveries are sporadic.
Reply from Sub Zero Technology Ltd
Thank you for your kind review. Those matches are very good in stormy weather when trying to light a stove or fire. We also sell refills so you can keep on using the carry case.
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