Suckitandsay Reviews 356

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

Quick delivery, great item and packaged really well. Will definitely use this company again.

Rated 1 out of 5 stars

“Holly” seemed really nice and initially super helpful while I placed my order, paid, then never heard from her again (and no lollipops) despite many emails sent and ignored. Not really sure the point... See more

Rated 5 out of 5 stars

Love these lollipops! Ordered these twice now for my friend’s hen party and another friend’s baby shower, great product. Always delivered on time, personalised and taste amazing in different flavours.... See more

Rated 5 out of 5 stars

Bought the alcoholic lollipops as favours for our daughter's wedding - they arrived securely packaged and on time. The lollipops were a good size, and tasted absolutely wonderful, no false flavours... See more

Company details

  1. Confectionery

Written by the company

Suck It and Say is a brand new venture from the famous alcoholic confectionery brand 'Holly's Lollies'. The home of edible greeting cards!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

356 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Lovely lollies

The lollies look amazing, they are a present so I haven't tasted them yet. Only one suggestion: they could be better presented rather than just in a bundle in a box.

September 22, 2024
Rated 5 out of 5 stars

A lovely treat!

My boys were thrilled with their lollies! A lovely treat that they knew they could have after they’d completed their first day back at school. Both loved the flavour! Quick delivery and well packaged.

September 3, 2024
Unprompted review
Rated 5 out of 5 stars

Cute little treat

Bought this as a little treat for my little girl starting year 1 to help her transition going back and it came so quick, well packaged to protect in post and very reasonably.

Such a cute little treat.

September 3, 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous as always !

Fabulous as always !! These lollies have become tradition every year for the first day of school.
Orders are easy to pick and place then received quickly with no hassle.
Thank you Suckitandsay

August 12, 2024
Unprompted review
Rated 5 out of 5 stars

Everything you get is exactly as on the description - AMAZING

Bought the alcoholic lollipops as favours for our daughter's wedding - they arrived securely packaged and on time.
The lollipops were a good size, and tasted absolutely wonderful, no false flavours.
Would definitely purchase again,
Only very very small comment would be there was no use by date given, as not all of them were used.

August 31, 2024
Unprompted review
Rated 5 out of 5 stars

Great

Great. Cant fault it at all. Was worried they may be smashed in the post but perfectly wrapped and safe. Kids were made up and they are so big they are still going strong after a week !

July 18, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Items, Quick delivery

I did not taste test as they were a gift, but packaging and delivery were outstanding. Very happy with the purchase and they certainly brought a smile to the teacher face. Brilliant quotes for a quirky, slightly different end of term gift. Thank you very much SuckitandSay!

July 24, 2024
Unprompted review
Rated 5 out of 5 stars

We loved it

I loved that this product made my little boy feel special and it was an age appropriate way to celebrate him coming home the end of his nursery journey. This is definitely becoming a tradition at the end of every school year.

July 23, 2024
Unprompted review
Rated 1 out of 5 stars

We had ordered these for our wedding…

We had ordered these for our wedding favours after hearing such great things. I am extremely disappointed. They first sent us the wrong order and after a small apology, put us out of our way days before our wedding to send it back with no hint of where our order was. After receiving our order (not 2 weeks before our wedding as stated on the website) all stickers were skew wiff with some not even stuck on a lolly, not one was centred. All communication from the company was extremely lacking and very slow - I can't understand why they don't have a phone number!! We did not receive anything for the hassle of the wrong orders and not a thank you for sending it back. I would never order from here as it is an extremely disappointing looking wedding favour and not worth the stress, don't bother yourself.

July 10, 2024
Unprompted review
Suckitandsay logo

Reply from Suckitandsay

Thank you for your feedback. We are aware that our colleague is in communication with you to try and resolve this. We understand how frustrating it was to receive the wrong order initially, but this was human error, and not done intentionally. As a small business we do not have the means to arrange a collection from your property (and putting you at the inconvenience of needing to be at home all day to await the collection) hence why we asked if you could return the order at your convenience. We are actioning a refund in full for you for the return postage. In terms of how your order arrived, we take great care in ensuring that our products leave in perfect condition. We strive to package them in a way that we want them to be received. We mark all orders as fragile, but sadly some couriers do man handle them and they are not transported with as much care as we like. We will of course look at ways to reduce damage but we want you to be aware that we would never send anything out that we were not happy to receive ourselves.

We are a very small team so between responding to emails, packing orders, designing, product development and much more, we are unable to offer a business phone line. We apologise if this is frustrating, but by keeping communication to one form, it is easier for us to manage and track.

We will always look at ways in which we can rectify a situation and am aware my colleague is in contact with you now to do so. We apologise again that your experience hasn't been what you had expected, but please know we are trying our very best to sort this for you.

Rated 5 out of 5 stars

Bought for my son's teachers

Bought for my son's teachers. Arrived okay. No postcard as it said for the message? Else, all good.

June 19, 2024
Suckitandsay logo

Reply from Suckitandsay

Thank your for your feedback Clare and we're thrilled to hear you are pleased with the lollies. We have just checked your order and can see that you didn't actually order any postcards in your order, hence why they weren't included.

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