Sue’s Driving School Reviews 51

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I Passed! My Full Bus Driving Test and am so pleased with the whole experience from Sue's Driving School. Sue, Savio and Simon have helped me with practical professional & informative instructions,... See more

Company replied

Rated 5 out of 5 stars

Just passed my car test first time with sue from sues driving school after 2 days training. Sue was brilliant, very kind, patient and knowledgeable. All costs were clearly explained up front. Highly r... See more

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Rated 1 out of 5 stars

My 16 year old son, alongside two of his friends, were told by Sue she would be able to find all three of them a tractor test quickly and to cancel the ones they had booked already with the DVSA, whi... See more

Rated 5 out of 5 stars

Absolutely elated to have passed my Cat C test having trained with Sue & the team. Despite being a confident car driver- with over 300k worth of miles under my belt across motorways and major cities,... See more

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4.1

Great

TrustScore 4 out of 5

51 reviews

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1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Got Up To Speed Very Quickly

I am a returning HGV driver and passed my HGV test in 1984, I stopped driving HGVs in 2007. I needed to be brought up to speed quickly and to a standard that would enable me to pass an assessment.

I was given 1-to-1 support to the level which saw me pass a Royal Mail assessment, which I found to be so much harder and longer than an HGV test

March 27, 2024
Unprompted review
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Reply from Sue’s Driving School

Hi as above. Sorry to miss your kind words. Drive safe.

Rated 5 out of 5 stars

Brilliant

Brilliant. Kind and very knowledgeable team who got me through my HGV C+E first time. Miranda and Sue were both excellent and can’t recommend highly enough.

May 28, 2024
Unprompted review
Rated 1 out of 5 stars

BEWARE

This woman told me that I would be receiving a 6 hour hgv lesson for £450, she then preceded to make me drive my own car around town for hours, this is not what I paid for and I highly recommend that anyone considering using this company will think twice before making the same mistake I did, she was also extremely rude and critical of my driving in my car, I have since trained with other hgv companies and have been told that she is renowned for this behaviour.

April 1, 2024
Unprompted review
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Reply from Sue’s Driving School

Hi Dan - I have no recollection of you at all !
No idea who you are this is what I said in May 2024 . I have never trained you . Also the amount you quoted is not a price I charge ! Also why are you re posting this in 2026 ??

Rated 5 out of 5 stars

Fantastic training and experience

Currently training with Sue and Simon, could not recommend enough! Fantastic quality of training and as a young female I have never felt intimidated by shouting or swearing. Could not be enjoying my training experience more!
Not sure where Harry Cheesly got his comments from !
He is obviously a key board warrior !
I would advise everyone to ignore these false accusations

April 30, 2024
Unprompted review
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Reply from Sue’s Driving School

Thanks for your support Flo ! So glad you are enjoying your training !! You are quite correct, no one in my Driving School will shout or swear !
Very upsetting this young man chooses to tell lies about my company !

Rated 5 out of 5 stars

Can’t recommend enough!!!

Sue’s driving school was absolutely amazing! Firstly, sue taught me to drive in a car and become a competent driver. Not only that but sue and her team gave me so much confidence as a young 19 year old girl taking my category C + E test. I enjoyed every minute of it and passed first time! I can not recommend sue and her team enough to anyone looking to take any sort of driving test.

April 26, 2024
Unprompted review
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Reply from Sue’s Driving School

Thank you Freya , you were a pleasure to train in both Cat B and C+ E ! It just goes to show Trust Pilot cannot be trusted and allow inappropriate reviews to be published to try to damage companies reputation.
We treat all our clients like you have been treated and will continue to turn people away who clearly are not good enough or do not try to improve their driving .
Also none of us swear as you can vouch !
See you next month for Mod 4

Rated 1 out of 5 stars

This unscrupulous lady and her husband…

This unscrupulous lady and her husband took £450 of my money as a naive 21 year old a few years ago, she took this large sum of cash from me and gave me what I believed was supposed to be a HGV lesson in a HGV vehicle in my own CAR, she took me out for 4 hours in my Audi and constantly criticised my driving ability, severely knocking my confidence at the time claiming it was a ‘miracle that I had never had a crash’, 8 years of driving and I still haven’t. I was allowed a quick 5 minute drive in a HGV vehicle at the end and she made it abundantly clear that she did not believe HGV driving was for me, this was the last I ever saw of her, she had already taken my £450 and made no offer or attempt to reimburse any of it even though she had basically given me a 4 hour driving lesson in my own car using my own fuel. I am belatedly putting this review now as I have recently heard some stories of her doing this to other young people, this CANNOT be allowed to continue and I do believe she and her husband have had dealings with trading standards in the past regarding incidents similar to mine, I only regret that I didn’t take it further at the time but hopefully I can stop another young person being conned out of their hard earned money like I was.
RESPONSE - Well, better late than never as they say, it was just over 6 years ago actually but it makes no difference wether this happened in 2017 or last week, the fact is it happened, and from what I’ve been hearing around Swindon and from what I’ve read on here I am far from the only one to fall victim and be deceived and swindled by you. Your words were ‘We’re just going to go for a quick drive in your car to make sure you’re safe to drive the lorry’ a quick drive is not 4 hours and it’s funny how you only threw this at me at the last second as soon as you put the cash in your pocket, you knew exactly what you were doing, If you really felt that my driving was of that bad of a standard (probably due to the fact that you made me a nervous wreck by constantly belittling and swearing at me) that you deemed me incapable or unsafe to have a lesson in a HGV vehicle then you should not of kept the £450 that I gave you under the premise that I was paying for a 6 hour lesson in a HGV vehicle, (I also singed a contract when I first met you stating that this is what I was paying for so you’ve also gone against that), I did NOT pay you £450 for you to ‘asses’ my driving in my car for 4 hours, this is completely unprofessional and I’d be amazed if there’s another HGV training company in the country that adopts the practise of making people drive around in their car to make sure they’re safe to drive, obviously a driving licence is sufficient evidence of that. The fact is you had the money and you couldn’t bring yourself to do the honourable and right thing and reimburse even a penny of it back when you realised that I would not be ‘safe’ to drive the lorry and you would not be able to provide me with the service that I paid you for, this clearly isn’t an isolated incident as you have a reputation and have done it others, it is testament to your true character and shows the type of person that you really are, this also coincides perfectly with what I’ve heard around town that underneath the fake facade you are not a very nice person and are simply a money grabber out for every last penny you can get from people, I completely understand that you’re a business not a charity and I fully expected to pay you for your time, even £100 at the time for the 4 hours would of been too much, taking into consideration that I was using my own car/fuel/insurance, however it should never of even came to 4 hours because if my driving was so ‘bad’ as you put it, then you should of just made me drive back after half an hour and left it at that, but £450 to watch me drive around in my car for 4 hours is absolutely ludicrous, you knew at the time that I was young and naive and you took full advantage of that and preyed on it, I would say that you should feel ashamed but that’s clearly never going to happen so I will leave it there, I just hope this makes you think twice before you try and do the same thing to somebody else.

March 1, 2024
Unprompted review
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Reply from Sue’s Driving School

Hi
Harry
Firstly this incident happened 8 years ago
You have posted this at 21 15 on a Saturday
10 pints of larger and a packet of crisps ??
We have 20 foot gates to our property and you managed to crash your Audi into them reversing out
Is it hardly surprising I assessed your driving in your car rather than risk the General Public in a 18 tonne l G V ?
You were not a safe car driver let alone in a truck - I have never experienced such bad car driving in all my life
I am sorry for you that I refused to teach you to drive a truck but in my opinion at the time you were not safe
I hope things have changed for you now
Oh by the way we have never had a Trading Standards investigation
Regards
Sue

Rated 5 out of 5 stars

I passed my bus driving test today, million thanks to…

Thank you, Simon and Sue, for your diligent teaching; for enlightening me in every detail and providing notes. Although my English is not strong as I come from Asia, and I failed the road test twice, feeling quite discouraged, it was very astonishing and gratifying that I managed to pass it on my first attempt with your help . If any of my friends encounter similar situation, I will not hesitate to recommend to you. Thank you! Ken

September 19, 2023
Unprompted review
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Reply from Sue’s Driving School

Thank you for your kind words
You initially had wrong training, clearing one to one benefited you hence resulting in 1 st time pass with us
Well done in taking advice / training we gave you so this is why you passed Cat D
Happy driving

Rated 5 out of 5 stars

Class 1 licence

I hadn't driven anything over 7.5t before starting my training with Sue. A couple of days in a rigid and on to the Articulated lorry. Sue, Simon and Miranda were always very patient with me and got me to test standard far quicker than I expected. I let myself down on a couple of occasions and almost gave up. I was encouraged to try again and finally passed my C+E on the 3rd attempt.
The 1 to 1 training was invaluable in my case as I think sharing the learning would have worked against me.
I would recommend Sue's Driving School to anyone who wants to learn the skills required to drive an HGV rather than pass a test.
Thanks to you all for your help and support. Chris

July 27, 2023
Unprompted review
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Reply from Sue’s Driving School

Well done in padding today ! Pity nerves got to you earlier as your driving was well up to Test standard !
Happy driving

Rated 5 out of 5 stars

Amazing Lessons!

Sue and the team were amazing in getting me my category D licence, they were extremely helpful and supportive and i couldnt have done it wihtout them

June 23, 2023
Unprompted review
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Reply from Sue’s Driving School

Pleasure to help
Happy driving

Rated 5 out of 5 stars

C+E licence achieved thanks to Miranda and Sue

C+E licence achieved thanks to Miranda and Sue. One to one training is so important and the calm way it is delivered is fantastic. Although I’ve been driving class 2 for over 20 years, the step up to class 1 was quite daunting. Having the trainers undivided attention is great and it builds confidence. Actually mastered the magic roundabout and passed with only 1 driving fault.
I thoroughly recommend Sue’s driving school. They got me to where I want to be. Thanks again

June 9, 2023
Unprompted review
Rated 5 out of 5 stars

Sue’s Driving School extremely helpful & friendly with excellent tuition

Having passed my test 8 years ago I needed to perform a refresher course and a few hours reversing practice in an artic. Sue was extremely helpful and fitted me in at short notice. On both occasions I felt the tuition and time spent with Sue’s Driving School invaluable. It has boosted my confidence and skills and I have landed a dream job. I would highly recommend Sue’s Driving School, thankyou very much.

May 16, 2023
Unprompted review
Rated 5 out of 5 stars

I highly recommend Sue

I highly recommend Sue , I passed many years ago, & directed at least 10 of my friends since, 11/10 all passed.

February 17, 2022
Unprompted review
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Reply from Sue’s Driving School

Thank you

Rated 5 out of 5 stars

Sue's Driving School is an excellent…

Sue's Driving School is an excellent driving school that provides very effective and friendly teaching. The instructors are highly experienced and caring, and their teaching method is both interesting and effective. I received professional training, a friendly and stress-free atmosphere, and ultimately passed my C+E LGV driving exam.

Additionally, the school has modern and safe vehicles, which adds an extra element of safety and confidence while learning to drive. Overall, I am very satisfied with my experience at Sue's Driving School and highly recommend it to anyone who wants to learn how to drive.

February 1, 2023
Unprompted review
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Reply from Sue’s Driving School

Thank you for your comments
We are so sorry you have had such a bad experience previously
Glad we could help- you were great to teach and very capable
Very well done in passing.
Sue , Simon and Maranda

Rated 5 out of 5 stars

Call sue now

Highly recommend Sue not forgetting Simon and Meranda. All 3 such lovely people , an absolute pleasure to meet them. They gave great advice, patience and faith. Thankyou to you call I can't thank you enough. Darren

December 14, 2022
Unprompted review
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Reply from Sue’s Driving School

Pleasure to help you - especially as you firstly wanted refresher on Cat C ! You were definitely good enough to do Class 1 ! Well done in passing 1 st time

Rated 5 out of 5 stars

Sue's Driving school

Sue, Simon and miranda are absolutely excellent, professional and definetly recommend, I did 3 days in rigid and 4 days in artic spread out over 2weeks and pass my test all thanks to sue and team.
(magic😅) cant thank you enough. 🚚

October 19, 2022
Unprompted review
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Reply from Sue’s Driving School

Thank you for your kind words . You were a pleasure to train and we are all happy you have passed . Well done conquering Magic Roundabout!
Happy driving

Rated 5 out of 5 stars

5 Stars for Sue and the Team

5 Stars for Sue, Simon and Miranda
Hard work and perseverance paid off today with a pass going straight to C+E from a car licence.
A massive thanks to Sue's Driving School for getting me there.
Fantastic 1 to 1 training from the team.....
You might get cheaper than Sue but you will be sharing the cab with another trainee!!

June 28, 2022
Unprompted review
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Reply from Sue’s Driving School

Thanks Phill
Well done in passing and we all wish you a happy driving career

Rated 5 out of 5 stars

Great service

Today I passed my artic test great Training from Sue, Simon and Miranda
Highly recomend this company

June 20, 2022
Unprompted review
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Reply from Sue’s Driving School

Well done you were a pleasure to train - happy Driving career

Rated 5 out of 5 stars

I passed first time round..

I passed first time round... I went straight from a car all the way to full articulate licence... In a month!!!!

I litrally could not of done it with out a very supportive boss🙏 and the amazing team at Sue's Driving school

Sue, Simon and Miranda you are all Incredible and so kind and caring aswell as being amazing instructors. Thank you from the bottom of My heart for putting up with my panic moments my memory blanks and the genuine "Im Never going to be able to do it moments" you explained stuff in serveral different ways untill I did get it.

Between all 3 of you you kept me calm and supported and yes you where all right I can do it and I did it!!!!! And I never felt out of my depth even in the test I was calm because I actually felt prepared.

I still can't believe I did it all in only a month. And it is all credit to this team and company... I couldn't rate them high enough and would give them 10 stars if I could. I will be recommend them to all my friends and family and frackly any one that will listen they are superb!! Keep it up guys and thank you again can't wait to see you all on the road soon

May 23, 2022
Unprompted review
Rated 5 out of 5 stars

HGV class 2 training

Did my class 2 training with Sue’s driving school. Thoroughly enjoyable, informative and comfortable experience. Passed with flying colours and would highly recommend! Keep up the good work!

November 11, 2021
Unprompted review
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Reply from Sue’s Driving School

Thank you Simon - pleasure to train you ans so glad you passed - this is typical reaction to all our genuine clients ! Best of luck with driving career

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