Sugarvintage Reviews 

75
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Dont trust this store its a waste of time. I placed an order an next morning i got an email they cancled the order on my request. What do you mean on my request i asked them in a email. Because i neve... See more

Rated 5 out of 5 stars

Absolutely LOVE Sugar Vintage. Products arrived quickly, quality was great too. Plus they now offer free returns which is always handy if youre worried about things not fitting! My new fave vintage st... See more

Rated 1 out of 5 stars

I've paid for a T-Shirt which I haven't received 6 weeks after ordering and have had no response to two follow up enquires as to the status of my order. Customer service is non-existent and I want... See more

Rated 5 out of 5 stars

Incredible purchase, for only £35 I purchased a 3 item box. Although a mystery you are guaranteed great items. I worked out the total of my box and it was £70+ for only £35 and all things I would love... See more

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3.0

Average

TrustScore 3 out of 5

75 reviews

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No recent history of asking for reviews

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3.0

All reviews

(75)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Incredible purchase

Incredible purchase, for only £35 I purchased a 3 item box. Although a mystery you are guaranteed great items. I worked out the total of my box and it was £70+ for only £35 and all things I would love to wear. You can request sizes, colours and brands and I’m confident they are often met to great standards. If you considering about ordering, definitely do!!

March 16, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely mint service

Absolutely mint service, unfortunately one of the products in my mystery box didn’t fit so I messaged the team asking for something different, so helpful and agreed to change the jumper straight away. Would definitely recommend!

March 15, 2022
Unprompted review
Rated 2 out of 5 stars

Mystery bundle

Ordered a three item mystery bundle. Only received two items. The items I received ended up not fitting. Unable to return but I knew that. Company did send me through the third item in the end. Ordered because I saw it on tiktok and liked the clothes they were showing but the items I received were not like the ones I had seen. Shame really as I had high hopes.

March 13, 2022
Rated 1 out of 5 stars
Sugarvintage logo

Reply from Sugarvintage

Hi Ellie, I’m really sorry about that. I can send you a free returns label & i can replace the jacket / offer a partial refund from your order.

Rated 5 out of 5 stars

Definitely recommend

Sugar Vintage provided me with excellent customer service regarding enquiries I had and on top of that the products I received are amazing!! Very happy

March 4, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, fast delivery and great quality clothing. Ordered a mystery box and was not disappointed . Will be purchasing more clothing in the future for sure.

February 9, 2022
Unprompted review
Rated 5 out of 5 stars

Great

Arrived the day after order - piece was in perfect condition as described. Love this clothing store - worth every penny !

February 8, 2022
Rated 2 out of 5 stars

Been waiting a while on my clothes

Been waiting a while on my clothes, ordered from another website a week later and they’ve already come before. No sign of my order coming soon. Thanks for the reply I found a email in my junk it’s due in 2 days now. Thank you

January 14, 2022
Sugarvintage logo

Reply from Sugarvintage

Hi Osian, i am really sorry you haven't received your order yet. I will reach out to you via email now and assist you with this issue. Please check your junk email for tracking info as sometimes the order confirmation and tracking details can end up here.

Kind regards,
Harry - Sugar Vintage

Rated 5 out of 5 stars

Great jacket BNWT

Great jacket BNWT comfortable warm looks great, great customer service great range of products fast delivery.

Rare jacket from 2000s when Leeds were tearing it up in the champions league

January 3, 2022

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